i cant import file FBX in blender #99477

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phuc · 2022-07-06T04:25:23+02:00

phuc commented

2022-07-06 04:25:23 +02:00

Python: Traceback (most recent call last):

File "C:\Program Files\Blender Foundation\Blender 3.2\3.2\scripts\addons\io_scene_fbx\__init__.py", line 200, in execute
  if import_fbx.load(self, context, filepath=path, **keywords) == {'FINISHED'}:
File "C:\Program Files\Blender Foundation\Blender 3.2\3.2\scripts\addons\io_scene_fbx\import_fbx.py", line 2416, in load
  print("FBX version: %r" % version)

OSError: [WinError 233] No process is on the other end of the pipe

can you help me

Python: Traceback (most recent call last): ``` File "C:\Program Files\Blender Foundation\Blender 3.2\3.2\scripts\addons\io_scene_fbx\__init__.py", line 200, in execute if import_fbx.load(self, context, filepath=path, **keywords) == {'FINISHED'}: File "C:\Program Files\Blender Foundation\Blender 3.2\3.2\scripts\addons\io_scene_fbx\import_fbx.py", line 2416, in load print("FBX version: %r" % version) ``` OSError: [WinError 233] No process is on the other end of the pipe -------------- can you help me

phuc commented

2022-07-06 04:25:23 +02:00

Added subscriber: @vohoangphuc

Robert Guetzkow commented

2022-07-06 10:43:21 +02:00

Added subscriber: @rjg

Robert Guetzkow commented

2022-07-06 10:43:21 +02:00

This appears to be the same issue as #97428, which was caused by malware according to three users.

Please check if the following steps resolve the issue:

Install Windows updates (Settings > Update & Security)
Follow the instructions provided in this guide by Microsoft: https://support.microsoft.com/en-us/windows/help-protect-my-pc-with-microsoft-defender-offline-9306d528-64bf-4668-5b80-ff533f183d6c
Check if the issue is resolved. If it is not, please scan your system with a third-party virus removal tool (e.g. Sophos Scan & Clean, Norton Power Eraser, ...)
Check if the issue is resolved. If it is not, try to scan and restore corrupted system files with this guide by Microsoft: https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

This appears to be the same issue as #97428, which was caused by malware according to three users. Please check if the following steps resolve the issue: - Install Windows updates (*Settings > Update & Security*) - Follow the instructions provided in this guide by Microsoft: https://support.microsoft.com/en-us/windows/help-protect-my-pc-with-microsoft-defender-offline-9306d528-64bf-4668-5b80-ff533f183d6c - Check if the issue is resolved. If it is not, please scan your system with a third-party virus removal tool (e.g. Sophos Scan & Clean, Norton Power Eraser, ...) - Check if the issue is resolved. If it is not, try to scan and restore corrupted system files with this guide by Microsoft: https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

Robert Guetzkow commented

2022-07-06 10:43:28 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

phuc commented

2022-07-06 12:26:32 +02:00

i following 4 step sir but..
I already to update and scan everything in the computer but issue not removed

i following 4 step sir but.. I already to update and scan everything in the computer but issue not removed

Robert Guetzkow commented

2022-07-06 14:00:55 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Robert Guetzkow commented

2022-07-06 14:04:27 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Robert Guetzkow commented

2022-07-06 14:04:27 +02:00

Please open Blender's installation directory and double-click the blender_factory_startup.cmd to start it with temporary factory default settings. Are you able to successfully export the FBX in this case?

Please open Blender's installation directory and double-click the `blender_factory_startup.cmd` to start it with temporary factory default settings. Are you able to successfully export the FBX in this case?

phuc commented

2022-07-07 05:47:26 +02:00

thank you, everything is working again but sometimes it doesn't work i mean sometimes i can import the file into blender sometimes i cant, can you fix issue thoroughly

Robert Guetzkow commented

2022-07-07 09:54:49 +02:00

The blender_factory_startup.cmd only temporarily restores the factory settings, it does not make it permanent. Does the import occasionally fail, despite Blender being started with the blender_factory_startup.cmd?

If you have not permanently reset Blender to factory defaults yet, please start Blender as you regularly would (e.g. by double-clicking on the blender.exe) and save your system information through Help > Save System Info. Upload the resulting file here. The issue could be caused by an add-on and the system information will tell us what add-ons are currently enabled.

The `blender_factory_startup.cmd` only temporarily restores the factory settings, it does not make it permanent. Does the import occasionally fail, despite Blender being started with the `blender_factory_startup.cmd`? If you have not permanently reset Blender to factory defaults yet, please start Blender as you regularly would (e.g. by double-clicking on the `blender.exe`) and save your system information through *Help > Save System Info*. Upload the resulting file here. The issue could be caused by an add-on and the system information will tell us what add-ons are currently enabled.

Robert Guetzkow commented

2022-07-08 11:48:15 +02:00

Closed as duplicate of blender/blender#99440

Robert Guetzkow closed this issue

2022-07-08 11:48:15 +02:00

phuc commented

2022-07-13 04:21:37 +02:00

This is a File i save in the save system in{F13289796}fo you can check,i hope you can help me correction right, have a good day.

This is a File i save in the save system in{[F13289796](https://archive.blender.org/developer/F13289796/system-info.txt)}fo you can check,i hope you can help me correction right, have a good day.

Pratik Borhade commented

2022-07-13 05:51:51 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2022-07-13 05:51:51 +02:00

@vohoangphuc , did you try factory reset as Robert recommended in last comment

phuc commented

2022-07-13 11:14:51 +02:00

In #99477#1389521, @PratikPB2123 wrote:
@vohoangphuc , did you try factory reset as Robert recommended in last comment

yes i already to remove and reinstall but not still working

> In #99477#1389521, @PratikPB2123 wrote: > @vohoangphuc , did you try factory reset as Robert recommended in last comment yes i already to remove and reinstall but not still working

Robert Guetzkow commented

2022-07-13 13:49:16 +02:00

@vohoangphuc If you want to permanently restore the factory defaults, you can use File > Defaults > Load Factory Settings, followed by saving the preferences in Edit > Preferences by clicking on the hamburger-menu and then Save Preferences.

@vohoangphuc If you want to permanently restore the factory defaults, you can use *File > Defaults > Load Factory Settings*, followed by saving the preferences in *Edit > Preferences* by clicking on the hamburger-menu and then *Save Preferences*.

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