macOS download defaults to Apple Silicon on Intel machine #100710

New Issue

Fernando C. Dart · 2022-08-30T14:33:27+02:00

Fernando C. Dart commented

2022-08-30 14:33:27 +02:00

System Information
Operating system: macOS Monterey version 12.5.1
Graphics card: Intel Iris Plus Graphics 1536 MB

Blender Version
Broken: Blender version 3.2.2
Worked: I can't install this version

Short description of error
I download blend-3.2.2-macos-arm64.dmg and can't install this version

Exact steps for others to reproduce the error

**System Information** Operating system: macOS Monterey version 12.5.1 Graphics card: Intel Iris Plus Graphics 1536 MB **Blender Version** Broken: Blender version 3.2.2 Worked: I can't install this version **Short description of error** I download blend-3.2.2-macos-arm64.dmg and can't install this version **Exact steps for others to reproduce the error** ![image.png](https://archive.blender.org/developer/F13435083/image.png)

blender-admin commented

2022-08-30 14:33:27 +02:00

#101248 was marked as duplicate of this issue

Fernando C. Dart commented

2022-08-30 14:33:28 +02:00

Added subscriber: @FDart

Germano Cavalcante commented

2022-08-30 21:12:05 +02:00

Added subscribers: @pablovazquez, @mano-wii

Germano Cavalcante commented

2022-08-30 21:12:05 +02:00

Your mac doesn't seem to have ARM architecture (It is Intel).
In this case you need to download the compatible version that is named Intel.
Is there any reason why you downloaded the Apple Silicon version?

@pablovazquez, could it be that the commit infrastructure/blender-org@cb5013fc56 confused the OSs and "Apple GPU" is also detected by Mac with Intel?

Your mac doesn't seem to have ARM architecture (It is Intel). In this case you need to download the compatible version that is named `Intel`. Is there any reason why you downloaded the Apple Silicon version? @pablovazquez, could it be that the commit infrastructure/blender-org@cb5013fc56 confused the OSs and "Apple GPU" is also detected by Mac with Intel?

Germano Cavalcante commented

2022-08-30 21:12:13 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Thomas Dinges commented

2022-08-31 09:26:30 +02:00

Added subscriber: @ThomasDinges

Brecht Van Lommel commented

2022-09-23 19:16:57 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2022-09-23 19:16:57 +02:00

Changed status from 'Needs User Info' to: 'Confirmed'

Brecht Van Lommel commented

2022-09-23 19:16:57 +02:00

The same issue came up in #101300 (Blender 3.3 LTS won't open in MacOS Catalina).

Setting this to high since this may affect many users.

@pablovazquez the issue can be reproduced on the MacBook that's on the table right outside your office.

Maybe adding something like && !renderername.match(/Intel/) && !renderername.match(/AMD/) would work.

The same issue came up in #101300 (Blender 3.3 LTS won't open in MacOS Catalina). Setting this to high since this may affect many users. @pablovazquez the issue can be reproduced on the MacBook that's on the table right outside your office. Maybe adding something like `&& !renderername.match(/Intel/) && !renderername.match(/AMD/)` would work.

Brecht Van Lommel changed title from ~~Installation version 3.2.2~~ to macOS download defaults to Apple Silicon on Intel machine

2022-09-23 19:17:45 +02:00

Thomas Dinges commented

2022-09-28 13:24:02 +02:00

Added subscriber: @Kratos_2B

Pablo Vazquez self-assigned this 2022-10-04 19:11:58 +02:00

blender-admin commented

2022-10-04 19:23:48 +02:00

This issue was referenced by infrastructure/blender-org@46e794c079

This issue was referenced by infrastructure/blender-org@46e794c0796d79c6ddf06130a76bd975a690954e

Pablo Vazquez commented

2022-10-04 19:57:53 +02:00

In #100710#1421753, @brecht wrote:
Maybe adding something like && !renderername.match(/Intel/) && !renderername.match(/AMD/) would work.

Unfortunately that didn't work, it seems that Safari purposely shows the same values ("Apple GPU") for all systems to prevent fingerprinting.

Apparently there is work being done to make this easier to find using WebGPU's navigator.gpu, but support for Safari doesn't seem to be ready yet.

After trying several methods I decided to go with the simplest approach which is to simply show both download buttons when using Safari.
It's not the prettiest but at least it's clear and it would only affect a small number of users temporarily anyway.

{F13614612, size=full}

Firefox and Chrome/Chromium will show only one download button since detection seems to be working fine.

Hardware tested on:

Mac Mini M1
MacBook Pro M1 Max
Mac Pro Intel Xeon
MacBook Pro Intel i7 (2012, macOS Catalina)

> In #100710#1421753, @brecht wrote: > Maybe adding something like `&& !renderername.match(/Intel/) && !renderername.match(/AMD/)` would work. Unfortunately that didn't work, it seems that Safari purposely shows the same values ("Apple GPU") for all systems to prevent fingerprinting. Apparently there is work being done to make this easier to find using [WebGPU's](https://www.w3.org/TR/webgpu/) `navigator.gpu`, but support for Safari doesn't seem to be ready yet. After trying several methods I decided to go with the simplest approach which is to simply show both download buttons when using Safari. It's not the prettiest but at least it's clear and it would only affect a small number of users temporarily anyway. {[F13614612](https://archive.blender.org/developer/F13614612/image.png), size=full} Firefox and Chrome/Chromium will show only one download button since detection seems to be working fine. Hardware tested on: * Mac Mini M1 * MacBook Pro M1 Max * Mac Pro Intel Xeon * MacBook Pro Intel i7 (2012, macOS Catalina)

Pablo Vazquez commented

2022-10-04 19:58:06 +02:00

Changed status from 'Confirmed' to: 'Resolved'

Pablo Vazquez closed this issue

2022-10-04 19:58:06 +02:00

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macOS download defaults to Apple Silicon on Intel machine #100710