my blender is not responding #103777

New Issue

kimia · 2023-01-10T11:45:08+01:00

kimia commented

2023-01-10 11:45:08 +01:00

System Information
Operating system: windows 11
Graphics card: GTX 1660 Ti 6GB

Blender Version
Broken:3.5.0 3.4.1 3.3.2 and portable
Worked: none of them

i installed blender for the first time and opened it to check if it works or not' after a few minutes working with the cube' it just froze and i had to exit and that's when the error came up saying that the blender is not responding. it really doesn't matter which version i install' they all stop working after 5 or less minutes and the screen of blender gets white, and the only option is to exit.

I turn off the Wi-Fi and anti-virus when h wanted to install it
please help me. the only reason I bought a new Pc is to work with blender.

**System Information** Operating system: windows 11 Graphics card: GTX 1660 Ti 6GB **Blender Version** Broken:3.5.0 3.4.1 3.3.2 and portable Worked: none of them i installed blender for the first time and opened it to check if it works or not' after a few minutes working with the cube' it just froze and i had to exit and that's when the error came up saying that the blender is not responding. it really doesn't matter which version i install' they all stop working after 5 or less minutes and the screen of blender gets white, and the only option is to exit. I turn off the Wi-Fi and anti-virus when h wanted to install it please help me. the only reason I bought a new Pc is to work with blender.

kimia commented

2023-01-10 11:45:08 +01:00

Added subscriber: @kimkim2000

kimia commented

2023-01-10 11:46:02 +01:00

System Information
Operating system: windows 11
Graphics card: GTX 1660 Ti 6GB

Blender Version
Broken:3.5.0 3.4.1 3.3.2 and portable
Worked: none of them

i installed blender for the first time and opened it to check if it works or not' after a few minutes working with the cube' it just froze and i had to exit and that's when the error came up saying that the blender is not responding. it really doesn't matter which version i install' they all stop working after 5 or less minutes and the screen of blender gets white, and the only option is to exit.

I turn off the Wi-Fi and anti-virus when h wanted to install it
please help me. the only reason I bought a new Pc is to work with blender.

System Information Operating system: windows 11 Graphics card: GTX 1660 Ti 6GB Blender Version Broken:3.5.0 3.4.1 3.3.2 and portable Worked: none of them i installed blender for the first time and opened it to check if it works or not' after a few minutes working with the cube' it just froze and i had to exit and that's when the error came up saying that the blender is not responding. it really doesn't matter which version i install' they all stop working after 5 or less minutes and the screen of blender gets white, and the only option is to exit. I turn off the Wi-Fi and anti-virus when h wanted to install it please help me. the only reason I bought a new Pc is to work with blender.

Iliya Katushenock commented

2023-01-10 12:05:25 +01:00

Added subscriber: @mod_moder

Iliya Katushenock commented

2023-01-10 12:05:25 +01:00

Hello, please use this button for generate system info and blender version

Hello, please use this button for generate system info and blender version ![image.png](https://archive.blender.org/developer/F13771057/image.png)

Thomas Dinges commented

2023-01-10 14:18:24 +01:00

Added subscriber: @ThomasDinges

Thomas Dinges commented

2023-01-10 14:18:24 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Thomas Dinges commented

2023-01-10 14:18:24 +01:00

Where do you download the builds from, official ones from blender.org? Do you have latest drivers installed for your chipset, GPU and storage?

kimia commented

2023-01-11 09:16:50 +01:00

I've already reported a bug
and yes, I downloaded all those versions from blender.org
I checked my windows updates and updated whatever I could see but it didn't solve the problem

I've already reported a bug and yes, I downloaded all those versions from blender.org I checked my windows updates and updated whatever I could see but it didn't solve the problem

Thomas Dinges commented

2023-01-11 09:25:41 +01:00

It's really difficult to know what's going on here. It could be some driver or hardware issue, another application interfering...

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

It's really difficult to know what's going on here. It could be some driver or hardware issue, another application interfering... Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Pratik Borhade commented

2023-02-17 10:34:26 +01:00

Any updates here?

Pratik Borhade commented

2023-03-16 11:33:08 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Pratik Borhade closed this issue

2023-03-16 11:33:09 +01:00

Blender Bot added

Status

Archived

and removed

Status

Needs Information from User

labels 2023-03-16 11:33:11 +01:00

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