Cycles Optix GPU crash when rendering animation #103831

New Issue

Tuan Amirullah · 2023-01-12T14:27:17+01:00

Tuan Amirullah commented

2023-01-12 14:27:17 +01:00

System Information
Operating system: Windows 11 Pro
Graphics card: RTX 3090, Game Ready 528.02, 128GB RAM, Ryzen 7 3700x

Blender Version
Broken: (3.4, 3.4.1)
Worked: none

blender crashes when rendering out animation sequence after few frames. can sometimes up to 40+ then crash and sometime right after 3-4 frames and crashes. I tried updating graphics driver. changed from studio to game ready, increase the power supply wattage, even upgrading graphics card from 3080 to 3090 to compensate the vram size but blender keeps crashing on my system whenever i'm rendering animation sequence.

tried to find solution on the internet but couldnt resolve it. lowered the samples and also tile size wont work. i turned on persistent data also dont worked. here i attached the crash report as well.

Exact steps for others to reproduce the error
set the engine to cycles. device selection is just graphics card under the optix option.
Scene 04.rar
Scene_04 - 04.crash.txt
blender_system_info.txt
blender_debug_output.txt

**System Information** Operating system: Windows 11 Pro Graphics card: RTX 3090, Game Ready 528.02, 128GB RAM, Ryzen 7 3700x **Blender Version** Broken: (3.4, 3.4.1) Worked: none blender crashes when rendering out animation sequence after few frames. can sometimes up to 40+ then crash and sometime right after 3-4 frames and crashes. I tried updating graphics driver. changed from studio to game ready, increase the power supply wattage, even upgrading graphics card from 3080 to 3090 to compensate the vram size but blender keeps crashing on my system whenever i'm rendering animation sequence. tried to find solution on the internet but couldnt resolve it. lowered the samples and also tile size wont work. i turned on persistent data also dont worked. here i attached the crash report as well. **Exact steps for others to reproduce the error** set the engine to cycles. device selection is just graphics card under the optix option. [Scene 04.rar](https://archive.blender.org/developer/F14170792/Scene_04.rar) [Scene_04 - 04.crash.txt](https://archive.blender.org/developer/F14145528/Scene_04_-_04.crash.txt) [blender_system_info.txt](https://archive.blender.org/developer/F14170657/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F14170658/blender_debug_output.txt)

Tuan Amirullah commented

2023-01-12 14:27:17 +01:00

Added subscriber: @tuanamirullah

Carson Reed commented

2023-01-12 23:35:17 +01:00

Added subscriber: @CarsonReed

Carson Reed commented

2023-01-12 23:35:17 +01:00

Same here. I'm on an RTX 4090 and my GPU spikes to 100% utilization and then it crashes. Even the default cube crashes on renders.

Pratik Borhade commented

2023-01-18 07:49:29 +01:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2023-01-18 07:49:29 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2023-01-18 07:49:29 +01:00

Hi, thanks for the report. Please attach .blend file.
Also share system-info and debug-output files:

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop.

Hi, thanks for the report. Please attach .blend file. Also share system-info and debug-output files: > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the > error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them > to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop.![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Tuan Amirullah commented

2023-01-18 08:08:52 +01:00

Hi Pratik,

Here I attached the debug output, system files and also the blend file for that scene. blender_system_info.txt

blender_debug_output.txt

The blend file : Scene 04.rar

I noticed that in the system info, the OS that is stated is Win 10 -10 while im using Win 11 Pro .

Here is my OS spec :
Edition Windows 11 Pro
Version 22H2
Installed on ‎11/‎25/‎2022
OS build 22621.1105
Experience Windows Feature Experience Pack 1000.22638.1000.0

Hi Pratik, Here I attached the debug output, system files and also the blend file for that scene. [blender_system_info.txt](https://archive.blender.org/developer/F14170657/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F14170658/blender_debug_output.txt) The blend file : [Scene 04.rar](https://archive.blender.org/developer/F14170664/Scene_04.rar) I noticed that in the system info, the OS that is stated is Win 10 -10 while im using Win 11 Pro . Here is my OS spec : Edition Windows 11 Pro Version 22H2 Installed on ‎11/‎25/‎2022 OS build 22621.1105 Experience Windows Feature Experience Pack 1000.22638.1000.0

Pratik Borhade commented

2023-01-18 08:40:08 +01:00

Hi, thanks for the information. Rendered first 50 frames with optix but crash did not happen.
Could you pack textures and reupload the file?: {nav File > External Data > Pack Resources} -> save .blend file
Did you try rendering with CPU or CUDA acceleration? or with EEVEE engine?

Hi, thanks for the information. Rendered first 50 frames with optix but crash did not happen. Could you pack textures and reupload the file?: {nav File > External Data > Pack Resources} -> save .blend file Did you try rendering with CPU or CUDA acceleration? or with EEVEE engine?

Tuan Amirullah commented

2023-01-18 09:40:08 +01:00

Hi Pratik,

Here I attached the packed .blend file for your reference.
Scene 04.rar

I have tried using CUDA and also EEVEE for rendering and it also crashes. As for the CPU, I have tried and no crashes but i didnt do full rendering with CPU as it was too slow.

Hi Pratik, Here I attached the packed .blend file for your reference. [Scene 04.rar](https://archive.blender.org/developer/F14170792/Scene_04.rar) I have tried using CUDA and also EEVEE for rendering and it also crashes. As for the CPU, I have tried and no crashes but i didnt do full rendering with CPU as it was too slow.

Pratik Borhade commented

2023-01-19 03:42:25 +01:00

Thanks. Still unable to repro the crash.
Could you check after factory reset?: {nav File . Default . Load Factory Settings}

Operating system: Windows-10-10.0.22000-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 512.78```

Thanks. Still unable to repro the crash. Could you check after factory reset?: {nav File . Default . Load Factory Settings} ```**System Information** Operating system: Windows-10-10.0.22000-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 512.78```

Tuan Amirullah commented

2023-01-20 03:20:13 +01:00

Hi Pratik,

I have tried reseting to factory setting and enable just the preinstalled plugins. Tried to render using Optix GPU only but still crash. Last time i tested it crashes on frame 89.

Hi Pratik, I have tried reseting to factory setting and enable just the preinstalled plugins. Tried to render using Optix GPU only but still crash. Last time i tested it crashes on frame 89.

Pratik Borhade commented

2023-01-20 15:03:18 +01:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Pratik Borhade commented

2023-01-20 15:59:11 +01:00

Did final render for ~450 frames with Optix and once with EEVEE engine, still no crash.

Tuan Amirullah commented

2023-01-20 17:44:03 +01:00

I did a full wipe out of my GPU driver using DDU uninstaller and reinstall the driver using the Studio non-DCH driver. For the file that i've sent you, render no problem until 660 then i test with heavier scene, render crash halfway.

do you think that resetting my Windows will solve the problem? I think my system are problematic right now. Even when using the add brush for the hair curve system also lagging and choppy.

I did a full wipe out of my GPU driver using DDU uninstaller and reinstall the driver using the Studio non-DCH driver. For the file that i've sent you, render no problem until 660 then i test with heavier scene, render crash halfway. do you think that resetting my Windows will solve the problem? I think my system are problematic right now. Even when using the add brush for the hair curve system also lagging and choppy.

Pratik Borhade commented

2023-01-27 06:23:28 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2023-01-27 06:23:28 +01:00

Hi, sorry missed your last message.
If I understand correctly, crash no longer happen in uploaded scene after reinstalling the driver, right?

then i test with heavier scene, render crash halfway.

Reason for crash could be different in other scene.

do you think that resetting my Windows will solve the problem?

No idea really
But its likely an issue with your system. Did you try with default GPU settings?

Hi, sorry missed your last message. If I understand correctly, crash no longer happen in uploaded scene after reinstalling the driver, right? > then i test with heavier scene, render crash halfway. Reason for crash could be different in other scene. > do you think that resetting my Windows will solve the problem? No idea really But its likely an issue with your system. Did you try with default GPU settings?

Pratik Borhade commented

2023-02-17 08:07:30 +01:00

hi, any updates?

Pratik Borhade commented

2023-03-16 11:33:37 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Pratik Borhade closed this issue

2023-03-16 11:33:39 +01:00

Blender Bot added

Status

Archived

and removed

Status

Needs Information from User

labels 2023-03-16 11:33:40 +01:00

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