EXCEPTION_ACCESS_VIOLATION at 'CustomData_blend_read' when trying to open blend file #106874

Closed
opened 2023-04-12 23:24:47 +02:00 by Ray Mairlot · 1 comment

System Information
Operating system: Windows-10-10.0.19045-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 2070 SUPER/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 516.59

Blender Version
Broken: version: 3.6.0 Alpha, branch: main, commit date: 2023-04-12 11:04, hash: da75495ada00
Worked: -

Short description of error
I have an important blend file that I have been working on and can no longer open with Blender.

I believe the issue started when I downloaded the daily version of blender 3.6, last week, and opened the file in it. I have been working in 3.6 without issue over the past week, and although I had saved many times, I hadn't shut down my computer or closed blender. Now, having closed the file, I find that trying to re-open it, Blender instantly closes, producing the attached crash log, which seems to point to 'CustomData_blend_read' being the issue. I can't open the file in older versions of blender, presumably because it has been saved in the new version, I can only append some of the data to a new file without it crashing, and I can no longer open it in 3.6.

I can't share the file publicly but will be happy to share it privately if necessary - so if you're able to provide me with an email address to send it to I will be happy to do that. Unfortunately it's a complex file and I can't simplify it due to not being able to open it.

I only have an older back up of this file due to working on the file for the past week without issue. I am obviously quite desperate to get this file working again so I appreciate any help you can give me.

**System Information** Operating system: Windows-10-10.0.19045-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 2070 SUPER/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 516.59 **Blender Version** Broken: version: 3.6.0 Alpha, branch: main, commit date: 2023-04-12 11:04, hash: `da75495ada00` Worked: - **Short description of error** I have an important blend file that I have been working on and can no longer open with Blender. I believe the issue started when I downloaded the daily version of blender 3.6, last week, and opened the file in it. I have been working in 3.6 without issue over the past week, and although I had saved many times, I hadn't shut down my computer or closed blender. Now, having closed the file, I find that trying to re-open it, Blender instantly closes, producing the attached crash log, which seems to point to 'CustomData_blend_read' being the issue. I can't open the file in older versions of blender, presumably because it has been saved in the new version, I can only append some of the data to a new file without it crashing, and I can no longer open it in 3.6. I can't share the file publicly but will be happy to share it privately if necessary - so if you're able to provide me with an email address to send it to I will be happy to do that. Unfortunately it's a complex file and I can't simplify it due to not being able to open it. I only have an older back up of this file due to working on the file for the past week without issue. I am obviously quite desperate to get this file working again so I appreciate any help you can give me.
Ray Mairlot added the
Severity
Normal
Type
Report
Status
Needs Triage
labels 2023-04-12 23:24:48 +02:00

A quite similar bug was just filed, matching what was in your crash log, which actually has a repro file attached so I'll duplicate your bug to #106875. Feel free to subscribe to that bug for updates.

A quite similar bug was just filed, matching what was in your crash log, which actually has a repro file attached so I'll duplicate your bug to #106875. Feel free to subscribe to that bug for updates.
Jesse Yurkovich added
Status
Duplicate
and removed
Status
Needs Triage
labels 2023-04-13 01:24:16 +02:00
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Reference: blender/blender#106874
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