EEVEE: Black surfaces on Intel GPU #122837

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opened 2024-06-06 17:50:56 +02:00 by Trevor H · 40 comments
System Information
Operating system: Windows 10 home : Laptop Lenovo G50-80
Graphics card: Intel(R) HD Graphics 5500 4.4.0 - Build 20.19.15.5063
#123205
Operating system: macOS-13.6.7-x86_64-i386-64bit 64 Bits
Graphics card: Metal API AMD Radeon Pro 575 1.2

Blender Version
Broken: blender-4.2.0-beta+v42.7886ce7bd47a-windows.amd64-release
Worked: N/A

Short description of error
I just tried the latest Blender 4.2 beta (Factory Default), and the new EEVEE Next is rendering the default Cube Black.

There is a Error message in the viewport : Shadow Buffer Full, may result in missing shadows and lower performance
Edit: 'Another Error appeared: Too many shadow updates'

Moving around the viewport is slow. Cycles works alright, but I rarely use it. EEVEE was a lot quicker than Cycles, now it's the other way round.

There are No crashes when switching between Solid, Material and Rendered views....It is slow though when changing from Solid, to Material or Rendered the first time.

EEVEE Next - Material and Rendered View - Does not work

Cycles : Material View Does not work : Rendered View works

Exact steps for others to reproduce the error

| **System Information** | | -- | | Operating system: Windows 10 home : Laptop Lenovo G50-80 </br> Graphics card: Intel(R) HD Graphics 5500 4.4.0 - Build 20.19.15.5063 | | #123205 </br> Operating system: macOS-13.6.7-x86_64-i386-64bit 64 Bits </br> Graphics card: Metal API AMD Radeon Pro 575 1.2 | - - - **Blender Version** Broken: blender-4.2.0-beta+v42.7886ce7bd47a-windows.amd64-release Worked: N/A **Short description of error** I just tried the latest Blender 4.2 beta (Factory Default), and the new EEVEE Next is rendering the default Cube Black. There is a Error message in the viewport : Shadow Buffer Full, may result in missing shadows and lower performance Edit: 'Another Error appeared: Too many shadow updates' Moving around the viewport is slow. Cycles works alright, but I rarely use it. EEVEE was a lot quicker than Cycles, now it's the other way round. There are No crashes when switching between Solid, Material and Rendered views....It is slow though when changing from Solid, to Material or Rendered the first time. EEVEE Next - Material and Rendered View - Does not work Cycles : Material View Does not work : Rendered View works **Exact steps for others to reproduce the error**
Trevor H added this to the 4.2 LTS milestone 2024-06-06 17:50:56 +02:00
Trevor H added the
Status
Needs Triage
Severity
Normal
Type
Report
labels 2024-06-06 17:50:57 +02:00

Please update GPU driver and re-check. Version 20.19.15.5171 should be available.

Please update GPU driver and re-check. Version 20.19.15.5171 should be available.
Author

@iss

Thanks for replying! Already tried that , Version 20.19.15.5171 does not work with Blender 4.0 and above.

#113124 (comment)

blender/blender-manual#104638 (comment)

@iss Thanks for replying! Already tried that , Version 20.19.15.5171 does not work with Blender 4.0 and above. https://projects.blender.org/blender/blender/issues/113124#issuecomment-1068568 https://projects.blender.org/blender/blender-manual/pulls/104638#issuecomment-1127570
Author

Even though this ticket is a Mac #122551, the issue seems similar . An intel chip is mentioned in one of the comments.

Even though this ticket is a Mac https://projects.blender.org/blender/blender/issues/122551, the issue seems similar . An intel chip is mentioned in one of the comments.
Iliya Katushenock removed this from the 4.2 LTS milestone 2024-06-07 21:02:01 +02:00
Iliya Katushenock added the
Interest
Viewport & EEVEE
Interest
EEVEE
labels 2024-06-07 21:02:06 +02:00

@TH-10 Possibly could be same issue, though Mac uses Metal subsystem, so not sure if these are the same. Feel free to subscribe there and when the issue will be resolved, you can test on your system.

@TH-10 Possibly could be same issue, though Mac uses Metal subsystem, so not sure if these are the same. Feel free to subscribe there and when the issue will be resolved, you can test on your system.

The same problem with my Dell Inspiron 5558 core i7 laptop
Graphics intel (R) 5500 HD. I have tried every build of EEVEE next but it is not solved even with blender 4.2 beta .
I have tested SSGI addon before and it was working nice and cycle also works fine on my pc .

The same problem with my Dell Inspiron 5558 core i7 laptop Graphics intel (R) 5500 HD. I have tried every build of EEVEE next but it is not solved even with blender 4.2 beta . I have tested SSGI addon before and it was working nice and cycle also works fine on my pc .
Member

Even though this ticket is a Mac #122551, the issue seems similar .

Report with similar error has already been merged there: #122551 (comment)

> Even though this ticket is a Mac #122551, the issue seems similar . Report with similar error has already been merged there: https://projects.blender.org/blender/blender/issues/122551#issuecomment-1207401
Member

Since 7a8e04fcb1 has been commited, please try tomorrows build and report back if the issue is fixed for you

Since 7a8e04fcb1061405dfaf13fb7bb98be51e58d053 has been commited, please try tomorrows build and report back if the issue is fixed for you
Philipp Oeser added
Status
Needs Information from User
and removed
Status
Needs Triage
labels 2024-06-11 13:47:07 +02:00
Author

blender-4.2.0-beta+v42.6f724b83c663-windows.amd64-release

The default cube black is still rendering black.

blender-4.2.0-beta+v42.6f724b83c663-windows.amd64-release The default cube black is still rendering black.
Philipp Oeser added
Status
Needs Triage
and removed
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Needs Information from User
labels 2024-06-12 11:32:42 +02:00

this issue has not been fixed yet

this issue has not been fixed yet
Member

I'll add it here as well:

1065353216 is 0x3f800000, which is 32bit floating point 1.0f. Not sure if this if of any interest... Apparently somewhere the 1.0f was interpreted as a integer in there.

I'll add it here as well: `1065353216` is `0x3f800000`, which is 32bit floating point `1.0f`. Not sure if this if of any interest... Apparently somewhere the 1.0f was interpreted as a integer in there.
Clément Foucault added
Severity
High
Status
Confirmed
and removed
Severity
Normal
Status
Needs Triage
labels 2024-06-24 15:29:41 +02:00
Member

Concerning performance on low powered GPUs (HD 5500) we introduced the pixel size option in Performance -> Viewport -> Pixel Size.

Concerning performance on low powered GPUs (HD 5500) we introduced the pixel size option in `Performance -> Viewport -> Pixel Size`.
Author

Concerning performance on low powered GPUs (HD 5500) we introduced the pixel size option in Performance -> Viewport -> Pixel Size.

@Jeroen-Bakker

This has speeded up moving around the viewport............blender-4.2.0-beta+v42.b1287ad6d46c-windows.amd64-release

The Cube is still black though in Material, and Rendered view....Just reporting back in case this was fixed. I haven't tried any new 4.2 beta builds until now.

> Concerning performance on low powered GPUs (HD 5500) we introduced the pixel size option in `Performance -> Viewport -> Pixel Size`. @Jeroen-Bakker This has speeded up moving around the viewport............blender-4.2.0-beta+v42.b1287ad6d46c-windows.amd64-release The Cube is still black though in Material, and Rendered view....Just reporting back in case this was fixed. I haven't tried any new 4.2 beta builds until now.
Jesse Yurkovich added
Module
Viewport & EEVEE
and removed
Interest
Viewport & EEVEE
labels 2024-06-25 05:49:22 +02:00
YimingWu added this to the 4.2 LTS milestone 2024-06-25 16:10:05 +02:00

Several memory corruption issues were fixed in the past few days. Is this issue still reproducible?

Several memory corruption issues were fixed in the past few days. Is this issue still reproducible?
Author

Several memory corruption issues were fixed in the past few days. Is this issue still reproducible?

@fclem

The Cube is still Black with the latest.......blender-4.2.0-beta+v42.db5cc087141a-windows.amd64-release.

The error messages do not appear anymore.

> Several memory corruption issues were fixed in the past few days. Is this issue still reproducible? @fclem The Cube is still Black with the latest.......blender-4.2.0-beta+v42.db5cc087141a-windows.amd64-release. The error messages do not appear anymore.
Clément Foucault changed title from EEVEE-Next : Error - Shadow Buffer Full, may result in missing shadows and lower performance to EEVEE: Black surfaces on Intel GPU 2024-06-30 23:55:56 +02:00
Member

I don't have a machine to check this, but can you check if an emission shader does work? (replace principled with a emission shader.

I don't have a machine to check this, but can you check if an emission shader does work? (replace principled with a emission shader.
Author

I don't have a machine to check this, but can you check if an emission shader does work? (replace principled with a emission shader.

@Jeroen-Bakker

The Emission Shader works in Material and Rendered view......blender-4.2.0-beta+v42.549024b1cc34-windows.amd64-release

> I don't have a machine to check this, but can you check if an emission shader does work? (replace principled with a emission shader. @Jeroen-Bakker The Emission Shader works in Material and Rendered view......blender-4.2.0-beta+v42.549024b1cc34-windows.amd64-release
Member

Ok this points to the stencil classify shader! Can you upload the latest system_info.txt (generated from Blender help menu). I need to check if a certain extension is supported by your platform.

If this extension isn't the reason, I do have found another possible caveat where incorrect framebuffer configuration could be bound during the stencil classification. But first we check the extensions!

BTW thanks for your patient and help with these platforms!

Ok this points to the stencil classify shader! Can you upload the latest system_info.txt (generated from Blender help menu). I need to check if a certain extension is supported by your platform. If this extension isn't the reason, I do have found another possible caveat where incorrect framebuffer configuration could be bound during the stencil classification. But first we check the extensions! BTW thanks for your patient and help with these platforms!
Member

Another test you can do is to set the material settings -> surface -> render method to Blended and see if this would render the principled bsdf.

Another test you can do is to set the material `settings -> surface -> render method` to `Blended` and see if this would render the principled bsdf.
Author

Ok this points to the stencil classify shader! Can you upload the latest system_info.txt (generated from Blender help menu). I need to check if a certain extension is supported by your platform.

If this extension isn't the reason, I do have found another possible caveat where incorrect framebuffer configuration could be bound during the stencil classification. But first we check the extensions!

BTW thanks for your patient and help with these platforms!

Another test you can do is to set the material settings -> surface -> render method to Blended and see if this would render the principled bsdf.

@Jeroen-Bakker

The Blended render method works in Material and Rendered view.

When that worked I tested it with a material addon I have . The Rendered method defaulted back to 'Dithered' when I replaced the material, but as soon I changed it to ‘Blended’ the Material worked correctly. It seems when I replace the material with another one, the 'Blended' reverts back to Dithered it doesn’t stay on 'Blended'.

That's Okay I don't mind helping. You Guys do a brilliant job!

> Ok this points to the stencil classify shader! Can you upload the latest system_info.txt (generated from Blender help menu). I need to check if a certain extension is supported by your platform. > > If this extension isn't the reason, I do have found another possible caveat where incorrect framebuffer configuration could be bound during the stencil classification. But first we check the extensions! > > BTW thanks for your patient and help with these platforms! > Another test you can do is to set the material `settings -> surface -> render method` to `Blended` and see if this would render the principled bsdf. @Jeroen-Bakker The Blended render method works in Material and Rendered view. When that worked I tested it with a material addon I have . The Rendered method defaulted back to 'Dithered' when I replaced the material, but as soon I changed it to ‘Blended’ the Material worked correctly. It seems when I replace the material with another one, the 'Blended' reverts back to Dithered it doesn’t stay on 'Blended'. That's Okay I don't mind helping. You Guys do a brilliant job!
Member

@TH-10 we saw some possible issues with the current implementation for legacy platforms. I started a new build which will appear https://builder.blender.org/download/patch/PR123989/ in an hour orso.

Can you download and see if it works better?

@TH-10 we saw some possible issues with the current implementation for legacy platforms. I started a new build which will appear https://builder.blender.org/download/patch/PR123989/ in an hour orso. Can you download and see if it works better?
Jeroen Bakker was assigned by Clément Foucault 2024-07-01 15:08:45 +02:00
Author

@TH-10 we saw some possible issues with the current implementation for legacy platforms. I started a new build which will appear https://builder.blender.org/download/patch/PR123989/ in an hour orso.

Can you download and see if it works better?

Okay! Just waiting for the new build to appear!

> @TH-10 we saw some possible issues with the current implementation for legacy platforms. I started a new build which will appear https://builder.blender.org/download/patch/PR123989/ in an hour orso. > > Can you download and see if it works better? Okay! Just waiting for the new build to appear!
Author

@TH-10 we saw some possible issues with the current implementation for legacy platforms. I started a new build which will appear https://builder.blender.org/download/patch/PR123989/ in an hour orso.

Can you download and see if it works better?

@Jeroen-Bakker

Build Patch blender-4.2.0-beta+main-PR123989.7f455a04fd85-windows.amd64-release.

Is the same as before, no difference....... Dithered Mode renders black....Blended Mode renders okay

> @TH-10 we saw some possible issues with the current implementation for legacy platforms. I started a new build which will appear https://builder.blender.org/download/patch/PR123989/ in an hour orso. > > Can you download and see if it works better? @Jeroen-Bakker Build Patch blender-4.2.0-beta+main-PR123989.7f455a04fd85-windows.amd64-release. Is the same as before, no difference....... Dithered Mode renders black....Blended Mode renders okay
Clément Foucault removed this from the 4.2 LTS milestone 2024-07-02 17:28:34 +02:00

it works with blended render method in material setting, but its as I posted the picture below.

it works with blended render method in material setting, but its as I posted the picture below.
Member

I haven't been able to reproduce this issue locally as I don't have the same hardware. Some changes have been added, but none fixed the issue. I lowering the priority of this issue until we found a way to reproduce it.

I haven't been able to reproduce this issue locally as I don't have the same hardware. Some changes have been added, but none fixed the issue. I lowering the priority of this issue until we found a way to reproduce it.
Jeroen Bakker added
Severity
Normal
and removed
Severity
High
labels 2024-07-04 14:52:18 +02:00

does this issue solved ? please work on it for us we couldn't afford cycle render engine

does this issue solved ? please work on it for us we couldn't afford cycle render engine
Bart van der Braak added
Type
Bug
and removed
Type
Report
labels 2024-08-14 12:59:35 +02:00

Please help I have the same issue running on an Intel HD 6000. Windows 10 Home. I have a Dell Inpiron 5758 laptop and the latest driver from the original manufacturer (DELL) is 20.19.15.4835. Cycles works fine. All previous versions of Blender worked fine. EEVEE only shows a black scene with default settings. Turning the emission up on the Principled BSDF is the only thing that seems to do anything. Switching to blended rendering in the material does show the color of the material but there are a ton of black artifacts on the mesh when moving around the viewport.

Please help I have the same issue running on an Intel HD 6000. Windows 10 Home. I have a Dell Inpiron 5758 laptop and the latest driver from the original manufacturer (DELL) is 20.19.15.4835. Cycles works fine. All previous versions of Blender worked fine. EEVEE only shows a black scene with default settings. Turning the emission up on the Principled BSDF is the only thing that seems to do anything. Switching to blended rendering in the material does show the color of the material but there are a ton of black artifacts on the mesh when moving around the viewport.
Member

We advice to install the latest driver from the GPU manufacturer which is intel. 20.19.15.4835 is old. It is known that Laptop builders don't automatically let you install the latest driver, so you need to get them from the Intel web-site. Note sometimes you need to uninstall the dell driver before you can install the Intel driver.

Currently developers are not able to reproduce the issues on their systems. Which is a prerequisite for solving this issue.

We advice to install the latest driver from the GPU manufacturer which is intel. 20.19.15.4835 is old. It is known that Laptop builders don't automatically let you install the latest driver, so you need to get them from the Intel web-site. Note sometimes you need to uninstall the dell driver before you can install the Intel driver. Currently developers are not able to reproduce the issues on their systems. Which is a prerequisite for solving this issue.

Thank you for the reply. I'll try to install the newer drivers and post the results here. I am aware though that some of the latest Intel drivers are broken apparently from what I have read on here and crash Blender on startup.

Thank you for the reply. I'll try to install the newer drivers and post the results here. I am aware though that some of the latest Intel drivers are broken apparently from what I have read on here and crash Blender on startup.
Member

Can someone confirm on Intel and on AMD if enabling High quality normals 'fixes' this issue?

image

For AMD we are aware that there is a driver bug on old drivers where the data structures used for lower quality normals are not read correctly. In Blender 4.3 we enable a workaround for them (OpenGL only). I am not sure why the Intel is rendering black.

Can someone confirm on Intel and on AMD if enabling High quality normals 'fixes' this issue? ![image](/attachments/35cb48e7-4433-42ab-9d2a-994979d55c78) For AMD we are aware that there is a driver bug on old drivers where the data structures used for lower quality normals are not read correctly. In Blender 4.3 we enable a workaround for them (OpenGL only). I am not sure why the Intel is rendering black.
Author

Hi @Jeroen-Bakker

There is no change when switching to High Quality Normals on Intel - Intel(R) HD Graphics 5500 4.4.0 - Build 20.19.15.5063. The Emission is the only thing that can produce a colour in dithered mode. I used Blender 4.2.1

Hi @Jeroen-Bakker There is no change when switching to High Quality Normals on Intel - Intel(R) HD Graphics 5500 4.4.0 - Build 20.19.15.5063. The Emission is the only thing that can produce a colour in dithered mode. I used Blender 4.2.1

I've tested on Mac Intel with MacOS Monterey and AMD Graphic card and the issue still remains after enabling "High Quality Normals". Since Blender 4.2 the Eevee on my computer it's completely broken. Im having exacly the same issue from OP, that's why i've found this thread easily on Google.

I've tested on Mac Intel with MacOS Monterey and AMD Graphic card and the issue still remains after enabling "High Quality Normals". Since Blender 4.2 the Eevee on my computer it's completely broken. Im having exacly the same issue from OP, that's why i've found this thread easily on Google.

This is now affecting Snapdragon X Elite devices too - using the emission shader fixes the black cube.

This is now affecting Snapdragon X Elite devices too - using the emission shader fixes the black cube.

After some debugging with Jeroen, it was found on a X Elite device that setting the following in detect_workarounds fixed the issue:

GCaps.shader_draw_parameters_support = false;
GLContext.shader_draw_parameters_support = false;

However the following errors appeared with a high frequency in the console log:

Mesa: Error: GL_INVALID_VALUE in glEnableVertexAttribArray(index)
Mesa: Error: GL_INVALID_VALUE in glVertexAttribDivisor(index = 4294967295)
Mesa: Error: GL_INVALID_VALUE in glVertexAttribIPointer(index)

Unknown if this resolves the issue on other devices.

After some debugging with Jeroen, it was found on a X Elite device that setting the following in `detect_workarounds` fixed the issue: ``` GCaps.shader_draw_parameters_support = false; GLContext.shader_draw_parameters_support = false; ``` However the following errors appeared with a high frequency in the console log: ``` Mesa: Error: GL_INVALID_VALUE in glEnableVertexAttribArray(index) Mesa: Error: GL_INVALID_VALUE in glVertexAttribDivisor(index = 4294967295) Mesa: Error: GL_INVALID_VALUE in glVertexAttribIPointer(index) ``` Unknown if this resolves the issue on other devices.
Member

@TH-10 Can you try starting blender with --debug-gpu-force-workarounds and see if that renders the cube differently?

On macOs this doesn't work, but on windows might indicate a similar issue as on arm devices.

@TH-10 Can you try starting blender with `--debug-gpu-force-workarounds` and see if that renders the cube differently? On macOs this doesn't work, but on windows might indicate a similar issue as on arm devices.
Author

@Jeroen-Bakker

I tried:
blender_debug_gpu
blender_debug_gpu_glitchworkaround
blender_debug_log
blender_factory_startup
blender_oculus

The default cube still renders black.

@Jeroen-Bakker I tried: blender_debug_gpu blender_debug_gpu_glitchworkaround blender_debug_log blender_factory_startup blender_oculus The default cube still renders black.

As an update to this - I passed over all of this to Jesse at MS, and the Qualcomm GPU team - for now on the X Elite devices, at least, I will enable the shader draw parameter workaround.

Jesse said that he thinks this is a GPU driver issue - with a missing barrier somewhere, or a race condition - as when attempting to replay the PIX capture of the scene, the cube rendered correctly.

Sadly for the other people in this thread, this means your issues are likely to be different, just causing the same visual bug.

I will open a seperate PR for the X Elite devices.

As an update to this - I passed over all of this to Jesse at MS, and the Qualcomm GPU team - for now on the X Elite devices, at least, I will enable the shader draw parameter workaround. Jesse said that he thinks this is a GPU driver issue - with a missing barrier somewhere, or a race condition - as when attempting to replay the PIX capture of the scene, the cube rendered correctly. Sadly for the other people in this thread, this means your issues are likely to be different, just causing the same visual bug. I will open a seperate PR for the X Elite devices.

Any word on a fix for Intel HD 6000 still rendering the default cube black? I've been testing every 4.3 alpha daily build with no success so far. Switching to Blended mode in material options does show the material color but that's about it. Also trying to light the cube with an HDRI requires cranking up the strength of the HDRI from 1.0 to like 15 for the HDRI to have visible effect. I ran blender with debug option, don't know if this helps but these are the results

Any word on a fix for Intel HD 6000 still rendering the default cube black? I've been testing every 4.3 alpha daily build with no success so far. Switching to Blended mode in material options does show the material color but that's about it. Also trying to light the cube with an HDRI requires cranking up the strength of the HDRI from 1.0 to like 15 for the HDRI to have visible effect. I ran blender with debug option, don't know if this helps but these are the results

Same problem, old laptop, cant afford a new one -.-
Intel HD Graphic 4600

Same problem, old laptop, cant afford a new one -.- Intel HD Graphic 4600
Member

@Lucas-Guajardo Looks like your driver version is actually newer than what I could find on intel official website. Maybe switching versions of your driver can help, but if not, I believe you can revert the driver to whatever is latest from your windows device manager.

@Lucas-Guajardo Looks like your driver version is actually newer than what I could find [on intel official website](https://www.intel.com/content/www/us/en/support/products/81496/graphics/processor-graphics/intel-hd-graphics-family/intel-hd-graphics-4600.html). Maybe switching versions of your driver can help, but if not, I believe you can revert the driver to whatever is latest from your windows device manager.

This is not a fix but a work around for now so you can use 4.2.

Under the object's Material - Settings: change

  • Render Method from Dithered to Blended &
  • Thickness from Sphere to Slab.

This will allow:
changing material colors to be fast again and show the material colors.
Viewport Shading - Rendered to function.
Viewport Shading - Material Preview does not work; materials will still show up as black.
Rendering will function again.

This is not a fix but a work around for now so you can use 4.2. Under the object's Material - Settings: change - Render Method from Dithered to Blended & - Thickness from Sphere to Slab. This will allow: changing material colors to be fast again and show the material colors. Viewport Shading - Rendered to function. Viewport Shading - Material Preview does not work; materials will still show up as black. Rendering will function again.
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