Blender 2.81a crashes after sleep mode on OSX #72596

New Issue

Jarkko Kainulainen · 2019-12-20T09:23:21+01:00

Jarkko Kainulainen commented

2019-12-20 09:23:21 +01:00

System Information
Operating system: OSX Catalina 10.15.2

iMac Pro
3 GHz 10-Core Intel Xeon W
64 GB 2666 MHz DDR4

Graphics card: Radeon Pro Vega 56 8 GB

Blender Version
Broken: Version 2.81a (2.81a 2019-12-04)
Worked: (optional) 2.80

Short description of error
Blender crashes after computer is woken up from sleep mode. This happens every time.

Exact steps for others to reproduce the error

Open Blender
Put computer to sleep mode for a while
Wake up the computer
Switch to Blender
Crashes immediately

This started to happen with the latest Blender version. I haven't seen this problem before.

**System Information** Operating system: OSX Catalina 10.15.2 iMac Pro 3 GHz 10-Core Intel Xeon W 64 GB 2666 MHz DDR4 Graphics card: Radeon Pro Vega 56 8 GB **Blender Version** Broken: Version 2.81a (2.81a 2019-12-04) Worked: (optional) 2.80 **Short description of error** Blender crashes after computer is woken up from sleep mode. This happens every time. **Exact steps for others to reproduce the error** * Open Blender * Put computer to sleep mode for a while * Wake up the computer * Switch to Blender * Crashes immediately This started to happen with the latest Blender version. I haven't seen this problem before.

Jarkko Kainulainen commented

2019-12-20 09:23:21 +01:00

Added subscriber: @Semperdux

Jean First commented

2019-12-20 12:14:07 +01:00

Added subscriber: @robbott

Jean First commented

2019-12-20 12:14:07 +01:00

Moi, can you https://developer.blender.org/paste/ the backtrace ?

Jetze van Beijma commented

2019-12-20 12:17:01 +01:00

Added subscriber: @beardape

Jetze van Beijma commented

2019-12-20 12:17:01 +01:00

I cannot reproduce this on macOs Mojave (10.14.6) with blender 2.81a.

Ludo Dockx commented

2019-12-20 13:09:39 +01:00

Added subscriber: @LuMaDo

Ludo Dockx commented

2019-12-20 13:09:39 +01:00

Same here.
Exactly the same steps to reproduce the error.

OS: MacOs Catalina 10.15.2
iMac Retina 5K (late 2014)
32 GB 1600 MHz DDR3
Graphics: Radeon R9 M295X 4 GB

Thanks and kindest regards,
Ludo

Same here. Exactly the same steps to reproduce the error. OS: MacOs Catalina 10.15.2 iMac Retina 5K (late 2014) 32 GB 1600 MHz DDR3 Graphics: Radeon R9 M295X 4 GB Thanks and kindest regards, Ludo

Jarkko Kainulainen commented

2019-12-20 13:21:11 +01:00

To my surprise today I noticed this actually doesn't happen every time. It probably has something to do with the hard drives going to power safe then. Just a hypothesis though.

Ludo Dockx commented

2019-12-20 13:40:33 +01:00

Also tried to prevent the computer to go to sleep when the display goes to sleep, but this does not change the error.
Did not occur in Blender 2.8, (I think it started with 2.81) for a short while it seemed that 2.81a fixed this issue, but I'm guessing I have the same as Jarkko, sometimes the crash does not occur.

If of any help I can post the crash report.

Best regards,
Ludo

Also tried to prevent the computer to go to sleep when the display goes to sleep, but this does not change the error. Did not occur in Blender 2.8, (I think it started with 2.81) for a short while it seemed that 2.81a fixed this issue, but I'm guessing I have the same as Jarkko, sometimes the crash does not occur. If of any help I can post the crash report. Best regards, Ludo

Jean First commented

2019-12-21 12:06:14 +01:00

yes, please https://developer.blender.org/paste/ the crash report and link to this ticket.

Ludo Dockx commented

2019-12-21 12:20:09 +01:00

Just posted the error log (P1194).

Thanks and kindest regards,
Ludo

Just posted the error log ([P1194](https://archive.blender.org/developer/P1194.txt)). Thanks and kindest regards, Ludo

Ludo Dockx commented

2020-02-06 14:02:55 +01:00

Hello, a quick update.

Blender 2.82.6 does not seem to have the 'crash on wake-up' issue. Worked for several days with Blender 2.82.6 open and, until now, I did not have any wake-up crashes.

Thanks for reading !

Best regards,
Ludo

Hello, a quick update. Blender 2.82.6 does not seem to have the 'crash on wake-up' issue. Worked for several days with Blender 2.82.6 open and, until now, I did not have any wake-up crashes. Thanks for reading ! Best regards, Ludo

Ankit Meel commented

2020-02-18 13:30:20 +01:00

Added subscriber: @ankitm

Ankit Meel commented

2020-02-18 13:30:20 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Ankit Meel commented

2020-02-18 13:30:20 +01:00

@Semperdux Try with 2.82 release, also post a screenshot of power saver preferences.

Jarkko Kainulainen commented

2020-02-20 08:07:07 +01:00

I just realized this doesn’t happen with my other iMac. Still keeps happening on my iMac Pro at work. I will check out power saver preferences and test the new 2.82 today.

Ludo Dockx commented

2020-02-20 23:02:45 +01:00

Hello,

For now with Blender 2.82 release I did not had any crashes on wake up. This was also true with the Beta version.
Included screenshot of the power saving settings.

Thanks and kindest regards,
Ludo

Hello, For now with Blender 2.82 release I did not had any crashes on wake up. This was also true with the Beta version. Included screenshot of the power saving settings. Thanks and kindest regards, Ludo ![Screenshot 2020-02-20 at 22.48.29.png](https://archive.blender.org/developer/F8354802/Screenshot_2020-02-20_at_22.48.29.png)

Jarkko Kainulainen commented

2020-02-26 13:16:51 +01:00

I can second that 2.82 is fixing this issue. I haven’t got a single crash on wake up since I installed the update few days ago

Brecht Van Lommel commented

2020-02-26 13:18:41 +01:00

Added subscriber: @brecht

Brecht Van Lommel commented

2020-02-26 13:18:41 +01:00

Changed status from 'Needs User Info' to: 'Resolved'

Brecht Van Lommel closed this issue

2020-02-26 13:18:41 +01:00

Brecht Van Lommel self-assigned this 2020-02-26 13:18:41 +01:00

Brecht Van Lommel commented

2020-02-26 13:18:41 +01:00

Thanks for testing, let's consider this resolved then.

Jean Mertz commented

2020-07-28 09:04:36 +02:00

Added subscriber: @JeanMertz

Jean Mertz commented

2020-07-28 09:04:36 +02:00

I came here looking for an issue describing this exact case.

I too can consistently let Blender crash by putting my MacBook to sleep. This happens because my MB is powered through the USB-C cable from my monitor, so when the monitor goes to sleep, or is turned off, the MB goes to battery power, and sleeps soon thereafter.

Either this is not solved yet (cc @brecht) or mine has a different underlying cause (but the same outcome).

It's quite an unfortunate issue, as I've lost hours of work due to forgetting to manually save and automatically saving not triggering when I move away from my Mac while keeping Blender in edit mode.

I've had this happen since 2.79, and am now running 2.83.3 (2.83.3 2020-07-22)

I've attached the crash log details.

crash.txt

system-info.txt

Here are my power saving settings:

Here's some more details on my system:

Model Name:			MacBook Pro
Model Identifier:		MacBookPro16,1
Processor Name:			8-Core Intel Core i9
Processor Speed:		2,3 GHz
Number of Processors:		1
Total Number of Cores:		8
L2 Cache (per Core):		256 KB
L3 Cache:			16 MB
Hyper-Threading Technology:	Enabled
Memory:				32 GB
Boot ROM Version:		1037.147.1.0.0 (iBridge: 17.16.16065.0.0,0)
Activation Lock Status:		Enabled

AMD Radeon Pro 5500M

I came here looking for an issue describing this exact case. I too can consistently let Blender crash by putting my MacBook to sleep. This happens because my MB is powered through the USB-C cable from my monitor, so when the monitor goes to sleep, or is turned off, the MB goes to battery power, and sleeps soon thereafter. Either this is not solved yet (cc @brecht) or mine has a different underlying cause (but the same outcome). It's quite an unfortunate issue, as I've lost hours of work due to forgetting to manually save and automatically saving not triggering when I move away from my Mac while keeping Blender in edit mode. I've had this happen since 2.79, and am now running 2.83.3 (2.83.3 2020-07-22) I've attached the crash log details. [crash.txt](https://archive.blender.org/developer/F8724387/crash.txt) [system-info.txt](https://archive.blender.org/developer/F8724406/system-info.txt) Here are my power saving settings: ![Screenshot 2020-07-28 at 08.47.41.png](https://archive.blender.org/developer/F8724391/Screenshot_2020-07-28_at_08.47.41.png) ![Screenshot 2020-07-28 at 08.47.48.png](https://archive.blender.org/developer/F8724392/Screenshot_2020-07-28_at_08.47.48.png) Here's some more details on my system: ``` Model Name: MacBook Pro Model Identifier: MacBookPro16,1 Processor Name: 8-Core Intel Core i9 Processor Speed: 2,3 GHz Number of Processors: 1 Total Number of Cores: 8 L2 Cache (per Core): 256 KB L3 Cache: 16 MB Hyper-Threading Technology: Enabled Memory: 32 GB Boot ROM Version: 1037.147.1.0.0 (iBridge: 17.16.16065.0.0,0) Activation Lock Status: Enabled AMD Radeon Pro 5500M ```

Brecht Van Lommel commented

2020-07-30 17:46:50 +02:00

@JeanMertz, please create a new bug report, we don't reopen old reports.

Also check if any add-ons are interfering. Auto-save not working is usually caused by add-ons.

@JeanMertz, please create a new bug report, we don't reopen old reports. Also check if any add-ons are interfering. Auto-save not working is usually caused by add-ons.

James Paulley commented

2021-01-25 15:45:00 +01:00

Added subscriber: @gooseodyssey

James Paulley commented

2021-01-25 15:45:00 +01:00

Hi I am getting the exact same problem as the OP. Same machine in fact.

System Information
Operating system: Darwin-19.6.0-x86_64-i386-64bit 64 Bits
Graphics card: AMD Radeon Pro Vega 56 OpenGL Engine ATI Technologies Inc. 4.1 ATI-3.10.19

Blender Version
Broken: version: 2.91.2, branch: master, commit date: 2021-01-19 16:15, hash: 5be9ef4177

crash.txt

Hi I am getting the exact same problem as the OP. Same machine in fact. **System Information** Operating system: Darwin-19.6.0-x86_64-i386-64bit 64 Bits Graphics card: AMD Radeon Pro Vega 56 OpenGL Engine ATI Technologies Inc. 4.1 ATI-3.10.19 **Blender Version** Broken: version: 2.91.2, branch: master, commit date: 2021-01-19 16:15, hash: `5be9ef4177` [crash.txt](https://archive.blender.org/developer/F9597071/crash.txt)

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Blender 2.81a crashes after sleep mode on OSX #72596