EEVEE can't show reflections from hdri - blender v2.83.13 beta #75943

New Issue

Rodrigo · 2020-04-20T19:42:00+02:00

Rodrigo commented

2020-04-20 19:42:00 +02:00

{F8485512}System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: Intel(R) HD Graphics 2500 Intel 4.0.0 - Build 10.18.10.5069

Blender Version
Broken: version: 2.83 (sub 13), branch: master, commit date: 2020-04-20 02:11, hash: 23bb42a06e
Worked: version: 2.82.7 (2.82a release)

Short description of error
EEVEE can't show reflections from hdri

Exact steps for others to reproduce the error

Open attached file
0 roughness sphere.blend

{[F8485512](https://archive.blender.org/developer/F8485512/EEVEE_blackreflections_bug.mp4)}**System Information** Operating system: Windows-10-10.0.18362-SP0 64 Bits Graphics card: Intel(R) HD Graphics 2500 Intel 4.0.0 - Build 10.18.10.5069 **Blender Version** Broken: version: 2.83 (sub 13), branch: master, commit date: 2020-04-20 02:11, hash: `23bb42a06e` Worked: version: 2.82.7 (2.82a release) **Short description of error** EEVEE can't show reflections from hdri **Exact steps for others to reproduce the error** - Open attached file [0 roughness sphere.blend](https://archive.blender.org/developer/F8487650/0_roughness_sphere.blend)

Rodrigo commented

2020-04-20 19:42:00 +02:00

Added subscriber: @Rodrigo_S.T

blender-admin commented

2020-04-20 19:42:00 +02:00

#78947 was marked as duplicate of this issue

blender-admin commented

2020-04-20 19:42:00 +02:00

#78165 was marked as duplicate of this issue

blender-admin commented

2020-04-20 19:42:00 +02:00

#77891 was marked as duplicate of this issue

Ankit Meel commented

2020-04-21 11:18:01 +02:00

Added subscriber: @ankitm

Ankit Meel commented

2020-04-21 11:18:01 +02:00

Please add a simple blend file to help redo the bug

Ankit Meel commented

2020-04-21 11:18:10 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Rodrigo commented

2020-04-21 18:43:45 +02:00

i don't think it helps, isn't that specific but anyway
0 roughness sphere.blend

i don't think it helps, isn't that specific but anyway [0 roughness sphere.blend](https://archive.blender.org/developer/F8487650/0_roughness_sphere.blend)

Ankit Meel commented

2020-04-21 18:52:09 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Germano Cavalcante commented

2020-04-22 14:08:13 +02:00

Added subscriber: @mano-wii

Germano Cavalcante commented

2020-04-22 14:08:13 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Germano Cavalcante commented

2020-04-22 14:08:13 +02:00

Your file has no HDRI attached.
And I cannot reproduce this with either the latest stable or current development versions of Blender using any HDRI or a noise texture:

Please try the latest daily build: https://builder.blender.org/download/

Go to File → Defaults → Load Factory Settings and then load your file to see if you still can reproduce this issue.
If the problem persists, please give us more clear instructions on how to reproduce it from scratch.

Your file has no HDRI attached. And I cannot reproduce this with either the latest stable or current development versions of Blender using any HDRI or a noise texture: - Please try the latest daily build: https://builder.blender.org/download/ Go to File → Defaults → Load Factory Settings and then load your file to see if you still can reproduce this issue. If the problem persists, please give us more clear instructions on how to reproduce it from scratch.

Brecht Van Lommel commented

2020-04-22 14:14:54 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2020-04-22 14:14:54 +02:00

Driver version 10.18.10.5069 is also known to have problems (Blender will show a warning the first time it starts about and recommends to upgrade the driver).

This is the latest driver for the HD Graphics 2500:
https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=81501

Driver version 10.18.10.5069 is also known to have problems (Blender will show a warning the first time it starts about and recommends to upgrade the driver). This is the latest driver for the HD Graphics 2500: https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=81501

Rodrigo commented

2020-04-22 18:44:25 +02:00

thanks for the help.Still have the problem, but i guess i can't complain with this hardware

Ankit Meel commented

2020-05-01 20:19:59 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Ankit Meel commented

2020-05-01 20:19:59 +02:00

not sure if HD 2500 is supported or not. So needs triage.

Germano Cavalcante commented

2020-05-04 15:27:26 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Germano Cavalcante commented

2020-05-04 15:27:26 +02:00

@Rodrigo_S.T, have you tried update the GPU driver.
There are already newer drivers than 10.18.10.5069 (15.33.50.5129 for example).
https://downloadcenter.intel.com/product/81501/Intel-HD-Graphics-2500

@Rodrigo_S.T, have you tried update the GPU driver. There are already newer drivers than `10.18.10.5069` (`15.33.50.5129` for example). https://downloadcenter.intel.com/product/81501/Intel-HD-Graphics-2500

Rodrigo commented

2020-05-04 17:32:18 +02:00

In #75943#921930, @ankitm wrote:
not sure if HD 2500 is supported or not. So needs triage.

don't works like a charm, but works, at least blender 2.82a

In #75943#923821, @mano-wii wrote:
@Rodrigo_S.T, have you tried update the GPU driver.
There are already newer drivers than 10.18.10.5069 (15.33.50.5129 for example).
https://downloadcenter.intel.com/product/81501/Intel-HD-Graphics-2500

there is something strange with the installer
i downloaded the 15.33.50.5129 but it just installs the 10.18.10.5069

> In #75943#921930, @ankitm wrote: > not sure if HD 2500 is supported or not. So needs triage. don't works like a charm, but works, at least blender 2.82a > In #75943#923821, @mano-wii wrote: > @Rodrigo_S.T, have you tried update the GPU driver. > There are already newer drivers than `10.18.10.5069` (`15.33.50.5129` for example). > https://downloadcenter.intel.com/product/81501/Intel-HD-Graphics-2500 there is something strange with the installer i downloaded the 15.33.50.5129 but it just installs the 10.18.10.5069 ![driver.png](https://archive.blender.org/developer/F8512106/driver.png)

Germano Cavalcante commented

2020-05-04 20:13:23 +02:00

Perhaps your laptop's software prevents installation of the drivers from the GPU manufacturer's website.
I've seen similar problems, and the user somehow managed to get around the situation.
You may be more successful on Intel-specific support sites.

Perhaps your laptop's software prevents installation of the drivers from the GPU manufacturer's website. I've seen similar problems, and the user somehow managed to get around the situation. You may be more successful on Intel-specific support sites.

Rodrigo commented

2020-05-05 19:09:19 +02:00

I've tried to install without driver signature thing but it doesn't work either

Germano Cavalcante commented

2020-05-14 15:35:25 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Rahul Chaudhary commented

2020-06-07 11:48:55 +02:00

Added subscriber: @RC12

Rahul Chaudhary commented

2020-06-07 11:48:55 +02:00

I have the same issue on Intel(R) HD Graphics 4000 Intel 4.0.0 - Build 10.18.10.5129, updating the driver didn't help, it updated from v10.18.10.5100 to v10.18.10.5129. The entire world background gets ignored by the shading, background contributes to diffuse lighting but not to reflections

Rodrigo commented

2020-06-07 19:21:05 +02:00

Nothing changed with 2.83 LTS.
the funny thing is that volumetric,sss,ssr,ao,soft shadows all this things that seems heavier than simple hdri reflections,works

Nothing changed with 2.83 LTS. the funny thing is that volumetric,sss,ssr,ao,soft shadows all this things that seems heavier than simple hdri reflections,works

Germano Cavalcante commented

2020-06-09 19:26:56 +02:00

Changed status from 'Needs Triage' to: 'Needs Developer To Reproduce'

Rahul Chaudhary commented

2020-06-11 08:30:35 +02:00

Someone on discord had this issue on Intel HD 4400 with driver version 10.18.14.5117. Intel HD 4400 is a supported gpu according to this https://www.blender.org/download/requirements/

Clément Foucault commented

2020-06-30 00:58:50 +02:00

Added subscriber: @fclem

Clément Foucault commented

2020-06-30 00:58:50 +02:00

I don't understand why this happens. If any of you can try to compile 2.83 before 7dd0be9554 and see if that fixes the issue. If it's not this commit it would be nice to bisect.

I don't understand why this happens. If any of you can try to compile 2.83 **before** 7dd0be9554 and see if that fixes the issue. If it's not this commit it would be nice to bisect.

Rodrigo commented

2020-06-30 22:45:03 +02:00

In #75943#969432, @fclem wrote:
I don't understand why this happens. If any of you can try to compile 2.83 before 7dd0be9554 and see if that fixes the issue. If it's not this commit it would be nice to bisect.

Tbh i have no idea how to compile blender before a specific commit. I'm trying to learn.

> In #75943#969432, @fclem wrote: > I don't understand why this happens. If any of you can try to compile 2.83 **before** 7dd0be9554 and see if that fixes the issue. If it's not this commit it would be nice to bisect. Tbh i have no idea how to compile blender before a specific commit. I'm trying to learn.

Germano Cavalcante commented

2020-07-01 15:41:24 +02:00

Added subscribers: @emanuelmendes118, @lichtwerk

Rahul Chaudhary commented

2020-07-02 06:15:22 +02:00

In #75943#969432, @fclem wrote:
I don't understand why this happens. If any of you can try to compile 2.83 before 7dd0be9554 and see if that fixes the issue. If it's not this commit it would be nice to bisect.

It is working on compile before that commit
working version: 2.83 (sub 8), branch: master, commit date: 2020-03-11 16:12, hash: c476c36e40

> In #75943#969432, @fclem wrote: > I don't understand why this happens. If any of you can try to compile 2.83 **before** 7dd0be9554 and see if that fixes the issue. If it's not this commit it would be nice to bisect. It is working on compile before that commit working version: 2.83 (sub 8), branch: master, commit date: 2020-03-11 16:12, hash: `c476c36e40` ![image.png](https://archive.blender.org/developer/F8658667/image.png)

Clément Foucault commented

2020-07-02 14:22:39 +02:00

@RC12 and is 7dd0be9554 broken?

@RC12 and is 7dd0be9554 broken?

Rahul Chaudhary commented

2020-07-02 14:24:43 +02:00

Yes, it appears black on 7dd0be9554

on working version c476c36e40 it looks like this

Yes, it appears black on `7dd0be9554` ![image.png](https://archive.blender.org/developer/F8659712/image.png) on working version `c476c36e40` it looks like this ![image.png](https://archive.blender.org/developer/F8659719/image.png)

Clément Foucault commented

2020-07-02 18:05:35 +02:00

Added subscriber: @mbutscher

Mendes commented

2020-07-04 20:48:27 +02:00

I really tried compiling the commit before 7dd0be9554 but couldn't. Cloned the repo, then checkout c476c36e40 then make update, it found an error but I tried again. Then make for building, but configuration failed. If anyone could help me getting it build, I could test it as well given I had the same problem.

I really tried compiling the commit before 7dd0be9554 but couldn't. Cloned the repo, then checkout c476c36e4008 then make update, it found an error but I tried again. Then make for building, but configuration failed. If anyone could help me getting it build, I could test it as well given I had the same problem.

Rahul Chaudhary commented

2020-07-05 15:17:06 +02:00

In #75943#972966, @emanuelmendes118 wrote:
I really tried compiling the commit before 7dd0be9554 but couldn't. Cloned the repo, then checkout c476c36e40 then make update, it found an error but I tried again. Then make for building, but configuration failed. If anyone could help me getting it build, I could test it as well given I had the same problem.

Here's a compiled version: https://drive.google.com/file/d/13fRv0uuFpn3usFK6xEY9_XXOEPOiNKcZ/view?usp=sharing

Another thing I've noticed between these two builds is that 7dd0be9554 displays the studio lights completely black, while c476c36e40 displays them properly
HDRI's from the world nodes display fine

Broken (7dd0be9554):

Working (c476c36e40):

> In #75943#972966, @emanuelmendes118 wrote: > I really tried compiling the commit before 7dd0be9554 but couldn't. Cloned the repo, then checkout c476c36e4008 then make update, it found an error but I tried again. Then make for building, but configuration failed. If anyone could help me getting it build, I could test it as well given I had the same problem. Here's a compiled version: https://drive.google.com/file/d/13fRv0uuFpn3usFK6xEY9_XXOEPOiNKcZ/view?usp=sharing Another thing I've noticed between these two builds is that `7dd0be9554` displays the studio lights completely black, while `c476c36e40` displays them properly HDRI's from the world nodes display fine Broken (`7dd0be9554`): ![image.png](https://archive.blender.org/developer/F8666666/image.png) Working (`c476c36e40`): ![image.png](https://archive.blender.org/developer/F8666669/image.png)

Mendes commented

2020-07-06 02:26:13 +02:00

In #75943#973270, @RC12 wrote:

In #75943#972966, @emanuelmendes118 wrote:
I really tried compiling the commit before 7dd0be9554 but couldn't. Cloned the repo, then checkout c476c36e40 then make update, it found an error but I tried again. Then make for building, but configuration failed. If anyone could help me getting it build, I could test it as well given I had the same problem.

Here's a compiled version: https://drive.google.com/file/d/13fRv0uuFpn3usFK6xEY9_XXOEPOiNKcZ/view?usp=sharing

I can confirm it does work as intended on this build as well. Thank you

> In #75943#973270, @RC12 wrote: >> In #75943#972966, @emanuelmendes118 wrote: >> I really tried compiling the commit before 7dd0be9554 but couldn't. Cloned the repo, then checkout c476c36e4008 then make update, it found an error but I tried again. Then make for building, but configuration failed. If anyone could help me getting it build, I could test it as well given I had the same problem. > > Here's a compiled version: https://drive.google.com/file/d/13fRv0uuFpn3usFK6xEY9_XXOEPOiNKcZ/view?usp=sharing I can confirm it does work as intended on this build as well. Thank you ![itwork.png](https://archive.blender.org/developer/F8668271/itwork.png)

Clément Foucault commented

2020-07-06 15:43:21 +02:00

Changed status from 'Needs Developer To Reproduce' to: 'Confirmed'

Clément Foucault commented

2020-07-06 15:43:21 +02:00

Can any of you post their system-info.txt?

Can any of you post their `system-info.txt`?

Clément Foucault commented

2020-07-06 15:46:47 +02:00

@RC12 Also if you could test this patch

diff --git a/source/blender/gpu/intern/gpu_extensions.c b/source/blender/gpu/intern/gpu_extensions.c
index ab55fcfb1e0..07decc09667 100644
--- a/source/blender/gpu/intern/gpu_extensions.c
+++ b/source/blender/gpu/intern/gpu_extensions.c
@@ -204,7 +204,7 @@ bool GPU_arb_base_instance_is_supported(void)
 
 bool GPU_arb_texture_cube_map_array_is_supported(void)
 {
-  return GG.glew_arb_texture_cube_map_array_is_supported;
+  return false;
 }
 
 bool GPU_mip_render_workaround(void)

@RC12 Also if you could test this patch ``` diff --git a/source/blender/gpu/intern/gpu_extensions.c b/source/blender/gpu/intern/gpu_extensions.c index ab55fcfb1e0..07decc09667 100644 --- a/source/blender/gpu/intern/gpu_extensions.c +++ b/source/blender/gpu/intern/gpu_extensions.c @@ -204,7 +204,7 @@ bool GPU_arb_base_instance_is_supported(void) bool GPU_arb_texture_cube_map_array_is_supported(void) { - return GG.glew_arb_texture_cube_map_array_is_supported; + return false; } bool GPU_mip_render_workaround(void) ```

Rahul Chaudhary commented

2020-07-07 06:24:54 +02:00

Applied the patch and its working!
Here's my system info file: system-info.txt

And the build for anyone who want to test it
https://drive.google.com/file/d/1foll2wlJbiRKmgrAB1x80sbfSh---eCm/view?usp=sharing

Applied the patch and its working! Here's my system info file: [system-info.txt](https://archive.blender.org/developer/F8672812/system-info.txt) ![image.png](https://archive.blender.org/developer/F8672806/image.png) And the build for anyone who want to test it https://drive.google.com/file/d/1foll2wlJbiRKmgrAB1x80sbfSh---eCm/view?usp=sharing

Rodrigo commented

2020-07-07 17:29:28 +02:00

it works here too
but i had another problem, sometimes while i'm changing some material properties, and it don't even have to be in look n' dev or render mode.

i not sure if it's something with eevee or 2.90 alpha.

the compilation Rahul Chaudhary did (c476c36e40) worked fine.

it works here too but i had another problem, sometimes while i'm changing some material properties, and it don't even have to be in look n' dev or render mode. ![image.png](https://archive.blender.org/developer/F8675703/image.png) i not sure if it's something with eevee or 2.90 alpha. the compilation Rahul Chaudhary did (c476c36e40) worked fine.

Clément Foucault commented

2020-07-07 17:55:09 +02:00

Changed status from 'Confirmed' to: 'Resolved'

Clément Foucault closed this issue

2020-07-07 17:55:09 +02:00

Clément Foucault self-assigned this 2020-07-07 17:55:09 +02:00

blender-admin commented

2020-07-07 18:37:35 +02:00

This issue was referenced by 3e36829394

This issue was referenced by 3e36829394bb652dc4c8225e872fcea79ae434cb

blender-admin commented

2020-07-07 18:37:35 +02:00