Blender 2.83.2 crashes on start (Windows 10/64bit, Intel UHD Graphics 630, Intel Core i7-8700, Nvidia Quadro P1000) #78799

Closed
opened 2020-07-10 17:33:46 +02:00 by Martin · 12 comments

System Information
Operating system: Windows 10/64bit
Graphics card: Intel UHD Graphics 630 and Nvidia Quadro P1000

Blender Version
Broken: 2.83.2, downloaded 2020-07-10
Worked: (none)
Failed in the same way: 2.83.0
This error is reported from a first time user of Blender.

Short description of error
When started from command line: Blender reports errors and terminates.

Exact steps for others to reproduce the error
Start Blender via icon or from command line.
See attached files - generated with blender_factory_startup.cmd
blender_debug_output.txt
blender_system_info.txt

**System Information** Operating system: Windows 10/64bit Graphics card: Intel UHD Graphics 630 and Nvidia Quadro [P1000](https://archive.blender.org/developer/P1000.txt) **Blender Version** Broken: 2.83.2, downloaded 2020-07-10 Worked: (none) Failed in the same way: 2.83.0 This error is reported from a first time user of Blender. **Short description of error** When started from command line: Blender reports errors and terminates. **Exact steps for others to reproduce the error** Start Blender via icon or from command line. See attached files - generated with blender_factory_startup.cmd [blender_debug_output.txt](https://archive.blender.org/developer/F8684041/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F8684042/blender_system_info.txt)
Author

Added subscriber: @Yaruni

Added subscriber: @Yaruni

Closed as duplicate of #72098

Closed as duplicate of #72098

Added subscriber: @brecht

Added subscriber: @brecht

See the other task for possible solution. Since there is an NVIDIA card, configuring it to be always used for Blender instead of the Intel HD card is a likely solution.

See the other task for possible solution. Since there is an NVIDIA card, configuring it to be always used for Blender instead of the Intel HD card is a likely solution.

Added subscriber: @rjg

Added subscriber: @rjg

Workaround:

  • Open the Windows settings go to System > Display scroll down and click Graphics Settings.
  • Select Classic App in the drop-down and search for the Blender executable.

Open the Options for the new entry that appeared. Select the energy mode that uses the integrated Intel GPU and save.

This has supposedly helped others with issues related to Intel HD Graphics 630.

Workaround: - Open the Windows settings go to *System > Display* scroll down and click *Graphics Settings*. - Select *Classic App* in the drop-down and search for the Blender executable. # Open the *Options* for the new entry that appeared. Select the energy mode that uses the integrated Intel GPU and save. This has supposedly helped others with issues related to Intel HD Graphics 630.
Author

The proposed workaround fixed the problem.
The solution is for Blender to always use the slower Intel card and to never use the faster Nvidia card.
Hopefully this restriction to lower performance will be overcome.
Please find attached four screenshots (from a german version of Windows 10)
which make it easier to follow the steps that fix the problem:
1,Einstellungen.png
2,Grafikeinstellungen.png
3,Finding_Blender.png
4,Optionen.png
5,Energiesparmodus.png

The proposed workaround fixed the problem. The solution is for Blender to always use the slower Intel card and to never use the faster Nvidia card. Hopefully this restriction to lower performance will be overcome. Please find attached four screenshots (from a german version of Windows 10) which make it easier to follow the steps that fix the problem: ![1,Einstellungen.png](https://archive.blender.org/developer/F8684807/1_Einstellungen.png) ![2,Grafikeinstellungen.png](https://archive.blender.org/developer/F8684809/2_Grafikeinstellungen.png) ![3,Finding_Blender.png](https://archive.blender.org/developer/F8684811/3_Finding_Blender.png) ![4,Optionen.png](https://archive.blender.org/developer/F8684813/4_Optionen.png) ![5,Energiesparmodus.png](https://archive.blender.org/developer/F8684815/5_Energiesparmodus.png)

Added subscriber: @DOGE74902

Added subscriber: @DOGE74902

this didnt fix it

this didnt fix it

Added subscriber: @CristianD10

Added subscriber: @CristianD10
Cristian Martinez self-assigned this 2020-11-25 02:37:09 +01:00

It didn't work, it's not a solution to my problem

It didn't work, it's not a solution to my problem
Cristian Martinez was unassigned by Brecht Van Lommel 2020-11-25 16:55:29 +01:00

@CristianD10, please reply in #82915.

@CristianD10, please reply in #82915.
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Reference: blender/blender#78799
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