Blender 2.90.1 crashing when OptiX viewport denoising is enabled #81116

New Issue

Sedat Kanatli · 2020-09-24T02:11:51+02:00

Sedat Kanatli commented

2020-09-24 02:11:51 +02:00

System Information
Operating system: Win 10 Pro Version 10.0.19041 Build 19041
Graphics card: NVIDIA GeForce GTX 1070
CPU: AMD Ryzen 5 2600
RAM: 16 GB

Blender Version
Broken: 2.90.1, branch: master, commit date: 2020-09-23 06:43, hash: 3e85bb34d0, type: Release
Worked: unknown

Short description of error
When I choose Cycles, GPU Compute and the Viewport OptiX Denoiser is activated it crashes when i switch viewport to render. Blender window just abruptly closed. No error window from windows.

Exact steps for others to reproduce the error

Set render engine to "Cycles"
Set device to "GPU Compute"
Set Viewport Denoiser to Automatic" or "OptiX"
Set Viewport Shading to "Rendered"

room.crash.txt
system-info.txt

**System Information** Operating system: Win 10 Pro Version 10.0.19041 Build 19041 Graphics card: NVIDIA GeForce GTX 1070 CPU: AMD Ryzen 5 2600 RAM: 16 GB **Blender Version** Broken: 2.90.1, branch: master, commit date: 2020-09-23 06:43, hash: 3e85bb34d0d7, type: Release Worked: unknown **Short description of error** When I choose Cycles, GPU Compute and the Viewport OptiX Denoiser is activated it crashes when i switch viewport to render. Blender window just abruptly closed. No error window from windows. **Exact steps for others to reproduce the error** 1. Set render engine to "Cycles" 2. Set device to "GPU Compute" 3. Set Viewport Denoiser to Automatic" or "OptiX" 4. Set Viewport Shading to "Rendered" ![szene.JPG](https://archive.blender.org/developer/F8914033/szene.JPG) [room.crash.txt](https://archive.blender.org/developer/F8914029/room.crash.txt) [system-info.txt](https://archive.blender.org/developer/F8914030/system-info.txt)

Sedat Kanatli commented

2020-09-24 02:11:51 +02:00

Added subscriber: @sedatk

blender-admin commented

2020-09-24 02:11:51 +02:00

#84955 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#83015 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#82938 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#82809 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#82185 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#82083 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#81440 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#81325 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#81219 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#81224 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#81159 was marked as duplicate of this issue

blender-admin commented

2020-09-24 02:11:51 +02:00

#81154 was marked as duplicate of this issue

Alaska commented

2020-09-24 08:12:01 +02:00

Added subscriber: @Alaska

Alaska commented

2020-09-24 08:12:01 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Alaska commented

2020-09-24 08:12:01 +02:00

Are you able to try clearing your OptiX cache and trying again? This can be done by:

Navigate to %LOCALAPPDATA%\NVIDIA\ (You can also find this folder manually by navigating to C:\Users\YOUR_NAME\AppData\Local\NVIDIA)
Delete the folder called OptixCache

Are you able to try clearing your OptiX cache and trying again? This can be done by: 1. Navigate to `%LOCALAPPDATA%\NVIDIA\` (*You can also find this folder manually by navigating to `C:\Users\YOUR_NAME\AppData\Local\NVIDIA`*) 2. Delete the folder called `OptixCache`

Lucas Gabriel commented

2020-09-24 14:36:22 +02:00

Added subscriber: @RushDZN

Lucas Gabriel commented

2020-09-24 14:36:22 +02:00

I have the same problem, and I followed in your steps and the problem persists

Alaska commented

2020-09-25 05:36:03 +02:00

Added subscriber: @VstavitTekst

Alaska commented

2020-09-25 05:49:22 +02:00

Added subscriber: @pmoursnv

Alaska commented

2020-09-25 05:49:22 +02:00

Sorry, I'm not sure exactly where to go from here. Maybe try a clean install of the latest GPU drivers (even if you're already running the latest drivers). https://www.nvidia.com/download/index.aspx?lang=en-us
Maybe resetting Blender settings then enabling the GPU again will help? To do this select from the top of Blender File -> Defaults -> Load Factory Settings then re-enable the GPU and test again.

For those where these suggestions did not help resolve the crashing, then I would like you to provide crash logs for me. This can be done by:

Navigate to the installation location of Blender.
Open the file blender_debug_log.cmd.
Cause Blender to crash by enabling the OptiX denoiser.
Now a window should pop up containing two files, upload both of them here.
Along with those two files, upload the file blender.crash.txt found in your temp folder (I believe the default location is C:\Users\YOUR_NAME\AppData\Local\Temp)

You may also want to give Blender 2.91 a try, however, expect bugs as it's still in early development: https://builder.blender.org/download/

CC @pmoursnv As you seem to be heavily involved with the development of OptiX for Blender and this issue seems to only affect OptiX. I'm not sure there's much you can do at this current point in time, but I'm tagging you here so you can keep an eye on things.

Sorry, I'm not sure exactly where to go from here. Maybe try a clean install of the latest GPU drivers (even if you're already running the latest drivers). https://www.nvidia.com/download/index.aspx?lang=en-us Maybe resetting Blender settings then enabling the GPU again will help? To do this select from the top of Blender `File -> Defaults -> Load Factory Settings` then re-enable the GPU and test again. For those where these suggestions did not help resolve the crashing, then I would like you to provide crash logs for me. This can be done by: 1. Navigate to the installation location of Blender. 2. Open the file `blender_debug_log.cmd`. 3. Cause Blender to crash by enabling the OptiX denoiser. 4. Now a window should pop up containing two files, upload both of them here. 5. Along with those two files, upload the file `blender.crash.txt` found in your temp folder (I believe the default location is `C:\Users\YOUR_NAME\AppData\Local\Temp`) You may also want to give Blender 2.91 a try, however, expect bugs as it's still in early development: https://builder.blender.org/download/ CC @pmoursnv As you seem to be heavily involved with the development of OptiX for Blender and this issue seems to only affect OptiX. I'm not sure there's much you can do at this current point in time, but I'm tagging you here so you can keep an eye on things.

Alaska changed title from ~~Blender Crash Cycles Denoise render view~~ to Blender 2.90.1 crashing when OptiX viewport denoising is enabled

2020-09-25 10:42:44 +02:00

Alaska commented

2020-09-25 10:53:03 +02:00

Added subscriber: @JustinWebster

Alaska commented

2020-09-25 10:55:38 +02:00

Changed status from 'Needs User Info' to: 'Resolved'

Alaska closed this issue

2020-09-25 10:55:38 +02:00

Alaska self-assigned this 2020-09-25 10:55:38 +02:00

Alaska commented

2020-09-25 10:55:38 +02:00

Upon further investigation I believe this issue is actually fixed. I will notify the developers for the release of 2.90.2

In Blender 2.91, 009971ba7a caused this kind of crashing. It was rolved by 9f12ea496a, however only the first patch made it into Blender 2.90.1. Applying the second patch to Blender 2.90.1, or using Blender 2.91 fixes the issue.

Upon further investigation I believe this issue is actually fixed. I will notify the developers for the release of 2.90.2 In Blender 2.91, 009971ba7a caused this kind of crashing. It was rolved by 9f12ea496a, however only the first patch made it into Blender 2.90.1. Applying the second patch to Blender 2.90.1, or using Blender 2.91 fixes the issue.

Philipp Oeser commented

2020-09-25 10:56:48 +02:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2020-09-25 10:56:48 +02:00

This was caused by 009971ba7a, but fixed by 9f12ea496a.
The former is in 2.90.1 tha later isnt

This was caused by 009971ba7a, but fixed by 9f12ea496a. The former is in 2.90.1 tha later isnt

Philipp Oeser commented

2020-09-25 10:57:37 +02:00

Ah, we were typing at the same time @Alaska :)

Alaska commented

2020-09-25 11:03:06 +02:00

In #81116#1023022, @lichtwerk wrote:
Ah, we were typing at the same time @Alaska :)

:)

Although, looking back over this report, the issue seems to even occur when GPU compute is enabled. From my understanding 9f12ea496a is only for CPU rendering... Unless @sedatk only has their CPU selected in the compute device list... Or this is an entirely different crash.

> In #81116#1023022, @lichtwerk wrote: > Ah, we were typing at the same time @Alaska :) :) Although, looking back over this report, the issue seems to even occur when GPU compute is enabled. From my understanding 9f12ea496a is only for CPU rendering... Unless @sedatk only has their CPU selected in the compute device list... Or this is an entirely different crash.

Carlos commented

2020-09-25 16:02:23 +02:00

Added subscriber: @carlos13eab

Alaska commented

2020-09-27 07:43:13 +02:00

Added subscriber: @AnantRao

Alaska commented

2020-09-27 07:45:10 +02:00

Added subscriber: @AaronSmithey

Evan Wilson commented

2020-09-30 14:30:54 +02:00

Added subscriber: @iDro040

Philipp Oeser commented

2020-10-07 10:44:04 +02:00

Added subscriber: @aronkvh

Dan commented

2020-10-20 10:37:48 +02:00

Added subscriber: @SkyDan

Alaska was unassigned by Dan

2020-10-20 10:37:48 +02:00

Dan commented

2020-10-20 10:37:48 +02:00

Problem also persists with blender 90.1

Philipp Oeser commented

2020-10-20 11:07:24 +02:00

@SkyDan : yep 2.90.1 has this bug, please try a fresh 2.91 build from https://builder.blender.org/download/

Flix Gribv commented

2020-10-20 22:43:44 +02:00

Added subscriber: @SuperGlix

Flix Gribv commented

2020-10-20 22:43:44 +02:00

Can confirm, it's fixed in the last daily build (2.91.0, alpha, efc2edc47f, 10-20-2020). It completes denoising with no crash (CPU as render device).

Can confirm, it's fixed in the last daily build (2.91.0, alpha, efc2edc47f7a, 10-20-2020). It completes denoising with no crash (CPU as render device).

Dan commented

2020-10-21 01:16:19 +02:00

@SuperGlix Could confirm. It has been fixed in 2.91.0 alpha

Áron Kovács commented

2020-10-21 18:44:22 +02:00

2.91.0 doesn't crash but blank render and : OPTIX_ERROR_INVALID_VALUE in optixdenoiserSetModel (denoiser, OPTIX_DENOISER_KIND_HDR,NULL,0) (device_optix.cpp:916)

openimagedenoise and gpu rendering work. (Kubuntu gtx 1070)

2.91.0 doesn't crash but blank render and : OPTIX_ERROR_INVALID_VALUE in optixdenoiserSetModel (denoiser, OPTIX_DENOISER_KIND_HDR,NULL,0) (device_optix.cpp:916) openimagedenoise and gpu rendering work. (Kubuntu gtx 1070)

Robert Guetzkow commented

2020-10-21 18:52:06 +02:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-10-21 18:52:06 +02:00

@aronkvh Since this is a different error to what was reported in this ticket, please create a new report through Help > Report a Bug in Blender. Open a terminal in Blender's directory and run it with the following command. Try to reproduce the error and attach the log file to your report:

./blender --debug --debug-gpu > ~/blender_debug_output.txt 2>&1

@aronkvh Since this is a different error to what was reported in this ticket, please create a new report through *Help > Report a Bug* in Blender. Open a terminal in Blender's directory and run it with the following command. Try to reproduce the error and attach the log file to your report: ``` ./blender --debug --debug-gpu > ~/blender_debug_output.txt 2>&1 ```

Robert Guetzkow commented

2020-10-26 10:29:16 +01:00

Added subscriber: @CapitanManzana

Philipp Oeser commented

2020-10-28 13:20:42 +01:00

Added subscriber: @olhapi

John Stopforth commented

2020-10-28 23:43:08 +01:00

Added subscriber: @john.stopforth

John Stopforth commented

2020-10-28 23:43:08 +01:00

I have same issue, with 2.9 the Renders were rock solid.

Upgraded to 2.9.1 with a new pc build and crash,

It seems to be a cycles issue when denoising is turned on (either automatic or optix)

I have same issue, with 2.9 the Renders were rock solid. Upgraded to 2.9.1 with a new pc build and crash, It seems to be a cycles issue when denoising is turned on (either automatic or optix) ![image.png](https://archive.blender.org/developer/F9119455/image.png)

Robert Guetzkow commented

2020-10-29 13:36:38 +01:00

@john.stopforth This issue was introduced in 2.90.1 and fixed in 2.91 which is currently in beta.

Augusto Coelho Henriques commented

2020-10-31 22:51:36 +01:00

Added subscriber: @augusto3691

Augusto Coelho Henriques commented

2020-10-31 22:51:36 +01:00

i was with same error, upgraded to 2.91, works like a charm thanks!

Robert Guetzkow commented

2020-11-18 11:27:30 +01:00

Added subscriber: @PiloeGAO

Robert Guetzkow commented

2020-11-23 14:45:27 +01:00

Added subscriber: @robot_mitchum

Robert Guetzkow commented

2020-11-26 00:08:07 +01:00

Added subscriber: @DavideFrasca

Robert Guetzkow commented

2021-01-22 14:54:02 +01:00

Added subscriber: @justme-4

merill gilbert commented

2021-06-11 00:28:54 +02:00

Added subscriber: @merill

merill gilbert commented

2021-06-11 00:28:54 +02:00

It appears that error is back with 2.93

Gurasis Anand commented

2021-06-24 11:08:09 +02:00

Added subscriber: @Gurasis-Anand

Gurasis Anand commented

2021-06-24 11:08:09 +02:00

I am having the same issue in 2.93 as well.

Robert Guetzkow commented

2021-06-24 11:13:13 +02:00

@merill @Gurasis-Anand Please create new bug reports through Help > Report a Bug in Blender.

Open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

@merill @Gurasis-Anand Please create new bug reports through *Help > Report a Bug* in Blender. Open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer). ![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Pratik Borhade commented

2021-06-24 11:39:43 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2021-06-24 11:39:43 +02:00

Hi @rjg , may be there is a report already #88831 (Viewport denoising broken after NVIDIA driver update)

Robert Guetzkow commented

2021-06-24 11:44:56 +02:00

@PratikPB2123 Could be, but that report is about a hang/freeze not a crash.

@merill @Gurasis-Anand If you are experiencing a hang/freeze as described in the other report you don't have to create a new ticket.

@PratikPB2123 Could be, but that report is about a hang/freeze not a crash. @merill @Gurasis-Anand If you are experiencing a hang/freeze as described in the other report you don't have to create a new ticket.

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Blender 2.90.1 crashing when OptiX viewport denoising is enabled #81116