Blender crashes on Huion graphic monitor #89815
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opened 2021-07-12 14:37:09 +02:00 by Imre Meszaros
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{F10221600}System Information
Operating system: Windows 10 64bit pro
Graphics card: 2x RTX2080
Blender Version
Broken: 2.93.1
Short description of error
Blender is randomly crashing on my HUION kamvas Pro 22 Graphic monitor, whenever I open the "export", "imoprt", "open", or "save as" windows. When on my other monitor (standard non-graphic monitor) the crashes are not happening.
Added subscriber: @imremeszaros
Added subscriber: @rjg
Changed status from 'Needs Triage' to: 'Needs User Info'
Please open Blender's installation directory and double click on the
blender_debug_gpu.cmd
. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located inC:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt
(or simply type%TEMP%
into the path bar of the Windows Explorer).blender_system_info.txt
blender_debug_output.txt
blender.exe.4092.dmp
Hi Robert,
These are the only files created by Windows at the time of the crash. Also tried with the earlier Blender version (2.92). That works,and doesn't crash. On 2.93.1 it looks like Blender tries to resize the window, as I open fbx export or import. It flickers a couple of times then it quits with no error message whatsoever.
Thanks for your help, and best regards!
Imre
Changed status from 'Needs User Info' to: 'Needs Triage'
Any news?
@imremeszaros Please try to update your Huion driver and check if this resolves the issue. In case it doesn't please check if you find a
.crash.txt
file as described above, because that would contain the stack trace that allows us to narrow down the issue. Based on the current description this could be a problem with thewintab.dll
of the driver.Thanks Robert, but how can it be the Huion driver's fault if the other programs run perfectly on it, and the other Blender versions too? It's more likely to be a problem with Blender 2.93. My drivers are the latest. I have downloaded the latest experimental Blender builds and 2.93.2 crashes the same way, but 3.0 and 2.83.17 don't. 2.92 does not crash either. Also this is a version 2.93 only problem. I searched windows explorer for *.crash.txt but found nothing.
@imremeszaros Right, that does sound more like an issue in Blender 2.93.x. Could you please check if starting Blender 2.93.x temporarily with the default user preferences by opening Blender's installation directory and double clicking on the
blender_factory_startup.cmd
avoids the crash?If a
.crash.txt
would have been written, it would be located inC:\Users\Administrator\AppData\Local\Temp\
.Tried it. It crashes the same way. No .crash.txt either.
Stack trace from the crash dump can be found here, thanks to Ray: P2278
Added subscribers: @PrototypeNM1, @Harley, @brecht
I'm guessing this is related to one of the changes by @Harley or @PrototypeNM1 but it's hard to tell from the backtrace which change, it's potentially some indirect effect.
I'd prefer a Windows developer looks at this, but will give a quick analysis.
From the backtrace, this looks like a problem where
dispatchEvents()
is called recursively when it shouldn't be. Two potential causes:m_inLiveResize
is set when no actual live resize is happening, causing move and resize events to dispatch events immediately. Does not seem super likely to me.WM_DPICHANGED
event is sent on window creation (maybe only for certain types of monitors), causing an unchecked recursivedispatchEvents()
.Really we shouldn't need to dispatch events immediately here, and someone could test if removing that code solves the issue. And if so, if removing it causes some other bug that should be solved another way, or if it's entirely unnecessary.
Added subscriber: @LazyDodo
@LazyDodo - Can you wade in?
I can't reproduce the issue, judging by the stack trace I'd say
SetWindowPlacement
seems to be recursively calling the wndproc, but given it only hits 2.93 and not 2.92/3.0 makes me less sure about that analysis, also unsure why this is only hitting some users not all, if either @Harley or @PrototypeNM1 have an idea what's going on here i'm all ears.gut instinct is put a check before setwindowplacement so we don't call it if it's not needed, but my gut instincts are often wrong.
All the window sizing/moving code follows a similar
dispatchEvents
pattern. I'm assuming this is to force synchronization of Blender's window layout and ghost events post-window change, which could be necessary if window layout is only updated after all ghost events are handled. This probably shouldn't happen while in the Win32 event callback, but any solution that comes to mind involves messy rewiring so I'd prefer to avoid this unless it's confirmed as the problem.Can anyone summarize what the following is doing?
I actually doubt this could be anything complicated or structural. The important things to keep in mind:
Removed subscriber: @PrototypeNM1
Added subscribers: @bernieb, @PratikPB2123
@Harley Hi, I am not sure if tablet monitor is the culprit.
Similar problems were reported a few months back where crash occurred with regular monitors: #90559, #90111 and #91149
@bernieb has listed findings. That may help you for reproducing the problem: #90559#1205397
That said, we could Move this report to
BF Blender (2.93)
projectAdded subscriber: @Alphyn
Hi everyone! I just wanted to say that this error occurs on Huion 4k screen tablet both on 3.4 release version and 3.3 LTS.
After Blender crashes once while opening any extra window (File explorer, Preferences, Render), blender will fail to start again until you reboot the PC.
The workaround is to delete/rename wintab.dll in System32, but it sure as heck breaks something else somewhere else. Pen pressure in Photoshop works fine at least (In Windows Ink mode).