Benchmark GUI launcher does not run on Quadro cards #73657

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opened 2020-02-07 14:41:58 +01:00 by Patrick Mours · 8 comments

So this is a bit of a weird one. We noticed that the GUI version of the benchmark launcher would not start on many of our Windows 10 systems. The CLI version on the other hand works just fine. And on systems with GeForce cards the GUI version seems to work too.

But on systems with Quadro/TITAN cards, executing the GUI launcher has the launcher window popping up for a split second (covered in white) and then close itself immediately. The "benchmark-launcher.log" only has a single entry, which says the following. There is no additional info printed to the console.

[Timestamp] sentry.go:17: Initializing Sentry.

What's even weirder is that it launches successfully if you run it in compatibility mode (does not matter which Windows version is chosen there). It also launches successfully if a debugger is attached ...

So this is a bit of a weird one. We noticed that the GUI version of the benchmark launcher would not start on many of our Windows 10 systems. The CLI version on the other hand works just fine. And on systems with GeForce cards the GUI version seems to work too. But on systems with Quadro/TITAN cards, executing the GUI launcher has the launcher window popping up for a split second (covered in white) and then close itself immediately. The "benchmark-launcher.log" only has a single entry, which says the following. There is no additional info printed to the console. ``` [Timestamp] sentry.go:17: Initializing Sentry. ``` What's even weirder is that it launches successfully if you run it in compatibility mode (does not matter which Windows version is chosen there). It also launches successfully if a debugger is attached ...
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Added subscriber: @pmoursnv

Added subscriber: @pmoursnv

Added subscriber: @SemMulder

Added subscriber: @SemMulder

Changed status from 'Needs Triage' to: 'Confirmed'

Changed status from 'Needs Triage' to: 'Confirmed'

Hmm, this is strange. I am able to reproduce this on a Quadro RTX 5000. I will look into attaching a debugger on Windows.

Hmm, this is strange. I am able to reproduce this on a Quadro RTX 5000. I will look into attaching a debugger on Windows.

Added subscriber: @GaryRitchie

Added subscriber: @GaryRitchie

Nvidia RTX A5000 here. Windows 10. Won't produce a window when launched. Changed compatibility mode to Windows 8 to get it running.

Nvidia RTX A5000 here. Windows 10. Won't produce a window when launched. Changed compatibility mode to Windows 8 to get it running.
Author

Changed status from 'Confirmed' to: 'Resolved'

Changed status from 'Confirmed' to: 'Resolved'
Patrick Mours self-assigned this 2022-04-20 11:13:20 +02:00
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This turned out to be a driver issue that has been fixed in 512.15+.

This turned out to be a driver issue that has been fixed in 512.15+.
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