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Login issue email verification #82612

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opened 2020-11-11 13:54:28 +01:00 by Andre Robinson · 7 comments
Andre Robinson commented 2020-11-11 13:54:28 +01:00
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System Information
Operating system:
Graphics card:
P
Blender Version
Broken: (example: 2.80, edbf15d3c044, master, 2018-11-28, as found on the splash screen)
Worked: (newest version of Blender that worked as expected)

Short description of error

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

**System Information** Operating system: Graphics card: P **Blender Version** Broken: (example: 2.80, edbf15d3c044, master, 2018-11-28, as found on the splash screen) Worked: (newest version of Blender that worked as expected) **Short description of error** **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible).
Andre Robinson commented 2020-11-11 13:54:29 +01:00
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Added subscriber: @Dre13

Added subscriber: @Dre13
Andre Robinson commented 2020-11-11 13:57:44 +01:00
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Hello. I paid to become a member of Blender Cloud. I have been waiting for over 10 hours to receive a confirmation email verify my email. Is there a problem on my end.

Hello. I paid to become a member of Blender Cloud. I have been waiting for over 10 hours to receive a confirmation email verify my email. Is there a problem on my end.
Andre Robinson commented 2020-11-11 14:03:58 +01:00
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Sorry, I am referring to my Blender ID. I cannot login for training.
My email is Info@pittmanbrown.com but I tried to change it to arobin4101@yahoo.com. Please confirm my Blender Cloud account and that you received my payment.
Andre Robinson

Sorry, I am referring to my Blender ID. I cannot login for training. My email is Info@pittmanbrown.com but I tried to change it to arobin4101@yahoo.com. Please confirm my Blender Cloud account and that you received my payment. Andre Robinson
Richard Antalik commented 2020-11-12 01:13:49 +01:00
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Added subscribers: @dr.sybren, @iss

Added subscribers: @dr.sybren, @iss
Richard Antalik commented 2020-11-12 01:13:49 +01:00
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Please use email contact at https://store.blender.org/contact/ to resolve payment issues. I don't think bugtracker is good place for that.

#74926 could be related, @dr.sybren can you check?

Please use email contact at https://store.blender.org/contact/ to resolve payment issues. I don't think bugtracker is good place for that. #74926 could be related, @dr.sybren can you check?
Sybren A. Stüvel commented 2020-11-12 10:04:04 +01:00
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Changed status from 'Needs Triage' to: 'Archived'

Changed status from 'Needs Triage' to: 'Archived'
Sybren A. Stüvel self-assigned this 2020-11-12 10:04:04 +01:00
Sybren A. Stüvel commented 2020-11-12 10:04:04 +01:00
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@Dre13 Please send an email to cloudsupport@blender.org. This bug tracker doesn't give us access to your email address, which we need to look up your Blender Store account.

@iss #74926 is unrelated.

@Dre13 Please send an email to cloudsupport@blender.org. This bug tracker doesn't give us access to your email address, which we need to look up your Blender Store account. @iss #74926 is unrelated.
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