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Inability to reach Blender ID causes 500 Internal Server Error #54404

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opened 2018-03-23 13:34:18 +01:00 by Sybren A. Stüvel · 2 comments
Sybren A. Stüvel commented 2018-03-23 13:34:18 +01:00
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I got this stack trace while running inside Docker on my desktop, auth'ing against the real Blender ID:

  requests.exceptions.ConnectionError: HTTPSConnectionPool(host='www.blender.org', port=443): Max retries exceeded with url: /id/oauth/token (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7f670cdaed30>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution',))
  mod_wsgi (pid=352): Exception occurred processing WSGI script '/data/git/blender-cloud/runserver.wsgi'.
  Traceback (most recent call last):
    File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connection.py", line 141, in _new_conn
      (self.host, self.port), self.timeout, **extra_kw)
    File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/util/connection.py", line 60, in create_connection
      for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
    File "/opt/python/lib/python3.6/socket.py", line 745, in getaddrinfo
      for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
  socket.gaierror: [Errno -3] Temporary failure in name resolution
  
  During handling of the above exception, another exception occurred:
  
  Traceback (most recent call last):
    File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connectionpool.py", line 600, in urlopen
      chunked=chunked)
    File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connectionpool.py", line 345, in _make_request
      self._validate_conn(conn)
    File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connectionpool.py", line 844, in _validate_conn
      conn.connect()
    File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connection.py", line 284, in connect
      conn = self._new_conn()
    File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connection.py", line 150, in _new_conn
      self, "Failed to establish a new connection: %s" % e)
  requests.packages.urllib3.exceptions.NewConnectionError: <requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7f670acd84e0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution
  
  During handling of the above exception, another exception occurred:
  
  Traceback (most recent call last):
    File "/opt/python/lib/python3.6/site-packages/requests/adapters.py", line 423, in send
      timeout=timeout
    File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connectionpool.py", line 649, in urlopen
      _stacktrace=sys.exc_info()[2])
    File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/util/retry.py", line 376, in increment
      raise MaxRetryError(_pool, url, error or ResponseError(cause))
  requests.packages.urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='www.blender.org', port=443): Max retries exceeded with url: /id/oauth/token (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7f670acd84e0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution',))
  
  During handling of the above exception, another exception occurred:
  
  Traceback (most recent call last):
    File "/opt/python/lib/python3.6/site-packages/eve/flaskapp.py", line 1033, in __call__
      return super(Eve, self).__call__(environ, start_response)
    File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1994, in __call__
      return self.wsgi_app(environ, start_response)
    File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1985, in wsgi_app
      response = self.handle_exception(e)
    File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1540, in handle_exception
      reraise(exc_type, exc_value, tb)
    File "/opt/python/lib/python3.6/site-packages/flask/_compat.py", line 33, in reraise
      raise value
    File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1982, in wsgi_app
      response = self.full_dispatch_request()
    File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1614, in full_dispatch_request
      rv = self.handle_user_exception(e)
    File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1517, in handle_user_exception
      reraise(exc_type, exc_value, tb)
    File "/opt/python/lib/python3.6/site-packages/flask/_compat.py", line 33, in reraise
      raise value
    File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1612, in full_dispatch_request
      rv = self.dispatch_request()
    File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1598, in dispatch_request
      return self.view_functions[rule.endpoint](**req.view_args)
    File "/data/git/pillar/pillar/web/users/routes.py", line 56, in oauth_callback
      oauth_user = oauth.callback()
    File "/data/git/pillar/pillar/auth/oauth.py", line 154, in callback
      oauth_session = self.make_oauth_session()
    File "/data/git/pillar/pillar/auth/oauth.py", line 96, in make_oauth_session
      decoder=self.decode_json
    File "/opt/python/lib/python3.6/site-packages/rauth/service.py", line 556, in get_auth_session
      session = self.get_session(self.get_access_token(method, **kwargs))
    File "/opt/python/lib/python3.6/site-packages/rauth/service.py", line 541, in get_access_token
      r = self.get_raw_access_token(method, **kwargs)
    File "/opt/python/lib/python3.6/site-packages/rauth/service.py", line 518, in get_raw_access_token

    **kwargs)

    File "/opt/python/lib/python3.6/site-packages/rauth/session.py", line 358, in request
      return super(OAuth2Session, self).request(method, url, **req_kwargs)
    File "/opt/python/lib/python3.6/site-packages/requests/sessions.py", line 488, in request
      resp = self.send(prep, **send_kwargs)
    File "/opt/python/lib/python3.6/site-packages/requests/sessions.py", line 609, in send
      r = adapter.send(request, **kwargs)
    File "/opt/python/lib/python3.6/site-packages/requests/adapters.py", line 487, in send
      raise ConnectionError(e, request=request)
  requests.exceptions.ConnectionError: HTTPSConnectionPool(host='www.blender.org', port=443): Max retries exceeded with url: /id/oauth/token (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7f670acd84e0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution',))

I think it would be a good idea to do some exception catching in pillar/auth/oauth.py", line 154, in callback (and other places in our OAuth code) so that a reasonable error message is shown to the user, rather than simply crashing hard.

I got this stack trace while running inside Docker on my desktop, auth'ing against the real Blender ID: ``` requests.exceptions.ConnectionError: HTTPSConnectionPool(host='www.blender.org', port=443): Max retries exceeded with url: /id/oauth/token (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7f670cdaed30>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution',)) mod_wsgi (pid=352): Exception occurred processing WSGI script '/data/git/blender-cloud/runserver.wsgi'. Traceback (most recent call last): File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connection.py", line 141, in _new_conn (self.host, self.port), self.timeout, **extra_kw) File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/util/connection.py", line 60, in create_connection for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM): File "/opt/python/lib/python3.6/socket.py", line 745, in getaddrinfo for res in _socket.getaddrinfo(host, port, family, type, proto, flags): socket.gaierror: [Errno -3] Temporary failure in name resolution During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connectionpool.py", line 600, in urlopen chunked=chunked) File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connectionpool.py", line 345, in _make_request self._validate_conn(conn) File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connectionpool.py", line 844, in _validate_conn conn.connect() File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connection.py", line 284, in connect conn = self._new_conn() File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connection.py", line 150, in _new_conn self, "Failed to establish a new connection: %s" % e) requests.packages.urllib3.exceptions.NewConnectionError: <requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7f670acd84e0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/opt/python/lib/python3.6/site-packages/requests/adapters.py", line 423, in send timeout=timeout File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/connectionpool.py", line 649, in urlopen _stacktrace=sys.exc_info()[2]) File "/opt/python/lib/python3.6/site-packages/requests/packages/urllib3/util/retry.py", line 376, in increment raise MaxRetryError(_pool, url, error or ResponseError(cause)) requests.packages.urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='www.blender.org', port=443): Max retries exceeded with url: /id/oauth/token (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7f670acd84e0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution',)) During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/opt/python/lib/python3.6/site-packages/eve/flaskapp.py", line 1033, in __call__ return super(Eve, self).__call__(environ, start_response) File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1994, in __call__ return self.wsgi_app(environ, start_response) File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1985, in wsgi_app response = self.handle_exception(e) File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1540, in handle_exception reraise(exc_type, exc_value, tb) File "/opt/python/lib/python3.6/site-packages/flask/_compat.py", line 33, in reraise raise value File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1982, in wsgi_app response = self.full_dispatch_request() File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1614, in full_dispatch_request rv = self.handle_user_exception(e) File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1517, in handle_user_exception reraise(exc_type, exc_value, tb) File "/opt/python/lib/python3.6/site-packages/flask/_compat.py", line 33, in reraise raise value File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1612, in full_dispatch_request rv = self.dispatch_request() File "/opt/python/lib/python3.6/site-packages/flask/app.py", line 1598, in dispatch_request return self.view_functions[rule.endpoint](**req.view_args) File "/data/git/pillar/pillar/web/users/routes.py", line 56, in oauth_callback oauth_user = oauth.callback() File "/data/git/pillar/pillar/auth/oauth.py", line 154, in callback oauth_session = self.make_oauth_session() File "/data/git/pillar/pillar/auth/oauth.py", line 96, in make_oauth_session decoder=self.decode_json File "/opt/python/lib/python3.6/site-packages/rauth/service.py", line 556, in get_auth_session session = self.get_session(self.get_access_token(method, **kwargs)) File "/opt/python/lib/python3.6/site-packages/rauth/service.py", line 541, in get_access_token r = self.get_raw_access_token(method, **kwargs) File "/opt/python/lib/python3.6/site-packages/rauth/service.py", line 518, in get_raw_access_token ``` **kwargs) ``` File "/opt/python/lib/python3.6/site-packages/rauth/session.py", line 358, in request return super(OAuth2Session, self).request(method, url, **req_kwargs) File "/opt/python/lib/python3.6/site-packages/requests/sessions.py", line 488, in request resp = self.send(prep, **send_kwargs) File "/opt/python/lib/python3.6/site-packages/requests/sessions.py", line 609, in send r = adapter.send(request, **kwargs) File "/opt/python/lib/python3.6/site-packages/requests/adapters.py", line 487, in send raise ConnectionError(e, request=request) requests.exceptions.ConnectionError: HTTPSConnectionPool(host='www.blender.org', port=443): Max retries exceeded with url: /id/oauth/token (Caused by NewConnectionError('<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7f670acd84e0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution',)) ``` I think it would be a good idea to do some exception catching in `pillar/auth/oauth.py", line 154, in callback` (and other places in our OAuth code) so that a reasonable error message is shown to the user, rather than simply crashing hard.
Francesco Siddi was assigned by Sybren A. Stüvel 2018-03-23 13:34:19 +01:00
Sybren A. Stüvel commented 2018-03-23 13:34:19 +01:00
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Added subscriber: @dr.sybren

Added subscriber: @dr.sybren
Francesco Siddi was unassigned by Dalai Felinto 2019-12-23 16:36:17 +01:00
Dalai Felinto commented 2019-12-23 16:36:17 +01:00
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Added subscriber: @fsiddi

Added subscriber: @fsiddi
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