Snap_Utilities_Line issue crashing #104727

New Issue

juliovalencia · 2023-06-30T20:09:59+02:00

juliovalencia commented

2023-06-30 20:09:59 +02:00

System Information
Operating system: Windows-10-10.0.19045-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3090/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 536.23

Blender Version
Broken: version: 3.6.0, branch: blender-v3.6-release, commit date: 2023-06-27 08:08, hash: c7fc78b81ecb
Worked: (newest version of Blender that worked as expected)

Addon Information
Name: Snap_Utilities_Line (6, 7, 1)
Author: Germano Cavalcante

Short description of error
[when i select Snap_Utilities_Line in edit mode the program freezes and closes the program causing a loss in data on current project please fix bug
tried my other computer system Aswell using a different graphics card and same problem]

Exact steps for others to reproduce the error
[open blender select cube on screen go into edit mode select Snap_Utilities_Line as ur tool and then try to use tool on cube and program freezes and crashes ]
[Based on the default startup ]

**System Information** Operating system: Windows-10-10.0.19045-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3090/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 536.23 **Blender Version** Broken: version: 3.6.0, branch: blender-v3.6-release, commit date: 2023-06-27 08:08, hash: `c7fc78b81ecb` Worked: (newest version of Blender that worked as expected) **Addon Information** Name: Snap_Utilities_Line (6, 7, 1) Author: Germano Cavalcante **Short description of error** [when i select Snap_Utilities_Line in edit mode the program freezes and closes the program causing a loss in data on current project please fix bug tried my other computer system Aswell using a different graphics card and same problem] **Exact steps for others to reproduce the error** [open blender select cube on screen go into edit mode select Snap_Utilities_Line as ur tool and then try to use tool on cube and program freezes and crashes ] [Based on the default startup ]

juliovalencia added the

labels 2023-06-30 20:10:00 +02:00

Pratik Borhade commented

2023-07-06 07:21:16 +02:00

Hi, thanks for the report. No crash here in 3.6/4.0
Crash logs might help:

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Hi, thanks for the report. No crash here in 3.6/4.0 Crash logs might help: > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Pratik Borhade added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2023-07-06 07:21:23 +02:00

Pratik Borhade commented

2023-07-26 12:22:01 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Pratik Borhade closed this issue

2023-07-26 12:22:02 +02:00

Blender Bot added

Status

Archived

and removed

Status

Needs Information from User

labels 2023-07-26 12:22:04 +02:00

Sign in to join this conversation.