pc automatically shutdown when i click on cycle with gpu #105340

New Issue

kapil-mewara · 2024-05-31T12:03:08+02:00

kapil-mewara commented

2024-05-31 12:03:08 +02:00

System Information
Operating system: Windows-10-10.0.22631-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3080/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 555.85

Blender Version
Broken: version: version: 4.0.2, branch: blender-v4.0-release, commit date: 2023-12-05 07:41, hash: 9be62e85b727
Worked: (newest version of Blender that worked as expected)

Addon Information
Name: Cycles Render Engine ()
Author:

Short description of error
[hey, when i open blender and click on cycle with gpu my pc automatically turn off. i never faced issue like this before.please help me ]

Exact steps for others to reproduce the error
[Please describe the exact steps needed to reproduce the issue]
[Based on the default startup or an attached .blend file (as simple as possible)]

**System Information** Operating system: Windows-10-10.0.22631-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3080/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 555.85 **Blender Version** Broken: version: version: 4.0.2, branch: blender-v4.0-release, commit date: 2023-12-05 07:41, hash: `9be62e85b727` Worked: (newest version of Blender that worked as expected) **Addon Information** Name: Cycles Render Engine () Author: **Short description of error** [hey, when i open blender and click on cycle with gpu my pc automatically turn off. i never faced issue like this before.please help me ] **Exact steps for others to reproduce the error** [Please describe the exact steps needed to reproduce the issue] [Based on the default startup or an attached .blend file (as simple as possible)]

1untitled.blend

28 MiB

kapil-mewara added the

labels 2024-05-31 12:03:09 +02:00

Cedric Steiert commented

2024-05-31 12:44:35 +02:00

Can't replicate the issue on my system with provieded details and .blend file.
First step would be to make sure the hardware is working alright. Commonly such system crahses are caused by bad or insufficent ram, vram or psu.

From my experience: My latest blender causing system reboots event was caused by having a bios setting enabled, which "enhances" the vram by utilizing the ram and by doing so having more address range available. If either ran out the system fully crashed. With disabled setting no crash occurs anymore. The crashes before that were caused by having insufficent ram and a corrupted pagefile.

Can't replicate the issue on my system with provieded details and .blend file. First step would be to make sure the hardware is working alright. Commonly such system crahses are caused by bad or insufficent ram, vram or psu. From my experience: My latest blender causing system reboots event was caused by having a bios setting enabled, which "enhances" the vram by utilizing the ram and by doing so having more address range available. If either ran out the system fully crashed. With disabled setting no crash occurs anymore. The crashes before that were caused by having insufficent ram and a corrupted pagefile.

kapil-mewara commented

2024-05-31 15:12:08 +02:00

my hardware is working alright. when i use blender in cycle with gpu my pc automatically shut down. its happing last 2-3 days. i never faced issue like this. please help me

Cedric Steiert commented

2024-05-31 20:01:08 +02:00

Alright then a few steps, just to make sure and to improve the report quality:

In general provide as much concise info as possible, just providing something like "crash, please help" won't get you anywhere...

Have you made any updates of any kind lately (windows, drivers, etc.)?
Are your GPU drivers up-to-date?
Have you tried a newer blender version already? Does it crash or is that stable for you? You can download the most current official release at https://www.blender.org/download/
Do older blender version work as expected? You can download those from https://download.blender.org/release/
What happens before the crash? What are your actions inside blender that will lead always to the crash on your system?
Are all projects of yours affected or only the attached one?
Do you have any custom addons installed?
Try resetting blenders preferences, in case some setting got screwed up like e.g. number of undo steps which can and will lead to high memory usage.
Does any system event get logged in windows event/system log at the time of the system crash? Do you see a critical error or warning like e.g. Resource-Exhaustion in the administrative log?
Take a look at https://docs.blender.org/manual/en/dev/troubleshooting/crash.html and attach a crash log to this report.

my hardware is working alright. when i use blender in cycle with gpu my pc automatically shut down. its happing last 2-3 days. i never faced issue like this.

Tbh i highly doubt that your hardware is working alright. Usually if unusual behavior occurs without any user action it's either the hardwares or systems fault. So again:

Can you make sure your RAM is working properly without any issues at all? You can use tools like memtest86 to test.
Also check the bios settings for anything unusual or for settings that may potentially lead to system crashes, like overclocking or vram address range extension settings (msi unfortunately has those turned on by default)
What are the temperatures of the main system components? Maybe your system is just overheating and making a thermal shutdown...
Check for updates

Alright then a few steps, just to make sure and to improve the report quality: In general provide as much concise info as possible, just providing something like "crash, please help" won't get you anywhere... - Have you made any updates of any kind lately (windows, drivers, etc.)? - Are your GPU drivers up-to-date? - Have you tried a newer blender version already? Does it crash or is that stable for you? You can download the most current official release at https://www.blender.org/download/ - Do older blender version work as expected? You can download those from https://download.blender.org/release/ - What happens before the crash? What are your actions inside blender that will lead always to the crash on your system? - Are all projects of yours affected or only the attached one? - Do you have any custom addons installed? - Try resetting blenders preferences, in case some setting got screwed up like e.g. number of undo steps which can and will lead to high memory usage. - Does any system event get logged in windows event/system log at the time of the system crash? Do you see a critical error or warning like e.g. Resource-Exhaustion in the administrative log? - Take a look at https://docs.blender.org/manual/en/dev/troubleshooting/crash.html and attach a crash log to this report. > my hardware is working alright. when i use blender in cycle with gpu my pc automatically shut down. its happing last 2-3 days. i never faced issue like this. Tbh i highly doubt that your hardware is working alright. Usually if unusual behavior occurs without any user action it's either the hardwares or systems fault. So again: - Can you make sure your RAM is working properly without any issues at all? You can use tools like memtest86 to test. - Also check the bios settings for anything unusual or for settings that may potentially lead to system crashes, like overclocking or vram address range extension settings (msi unfortunately has those turned on by default) - What are the temperatures of the main system components? Maybe your system is just overheating and making a thermal shutdown... - Check for updates

Pratik Borhade commented

2024-06-01 07:06:14 +02:00

Hi, system shutdown is less likely to happen due to software. OS/hardware are likely responsible here.
In any case if problem persists after @Bujus_Krachus suggestion, best to open a report in blender repo: https://projects.blender.org/blender/blender/issues

Hi, system shutdown is less likely to happen due to software. OS/hardware are likely responsible here. In any case if problem persists after @Bujus_Krachus suggestion, best to open a report in blender repo: https://projects.blender.org/blender/blender/issues

Pratik Borhade closed this issue

2024-06-01 07:06:16 +02:00

Blender Bot added

and removed

labels 2024-06-01 07:06:17 +02:00

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