Blenderkit: asset bar doesnt open #71204

New Issue

Zel · 2019-10-29T20:26:21+01:00

Zel commented

2019-10-29 20:26:21 +01:00

System Information
Operating system: Windows 10
Graphics card: AMD FirePro M4000

This is a work laptop

Blender Version
Broken: 2.80
Worked: never, installed for first time 9/16

Short description of error
Asset bar doesn't open search results are 0

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

select blenderkit from tab on the right
select a category (any category they all act the same)
search runs (animals (2) so I should get at lest two things to show)
returns zero results, asset bar doesn't even open and attached image is what shows up on the right

**System Information** Operating system: Windows 10 Graphics card: AMD FirePro M4000 This is a work laptop **Blender Version** Broken: 2.80 Worked: never, installed for first time 9/16 **Short description of error** Asset bar doesn't open search results are 0 **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible). - select blenderkit from tab on the right - select a category (any category they all act the same) - search runs (animals (2) so I should get at lest two things to show) - returns zero results, asset bar doesn't even open and attached image is what shows up on the right

Zel commented

2019-10-29 20:26:21 +01:00

Added subscriber: @Zelaira

Demeter Dzadik commented

2019-10-29 21:24:39 +01:00

Added subscriber: @Mets

Demeter Dzadik commented

2019-10-29 21:24:39 +01:00

Could you clarify what addon this relates to?

Edit: I see, Blenderkit Asset Library. But I think you forgot to attach the screenshot you mentioned?

Could you clarify what addon this relates to? Edit: I see, Blenderkit Asset Library. But I think you forgot to attach the screenshot you mentioned?

Zel commented

2019-10-30 14:29:41 +01:00

![blenderkit issue.PNG](https://archive.blender.org/developer/F7872291/blenderkit_issue.PNG)

Demeter Dzadik commented

2019-10-30 14:38:02 +01:00

Added subscriber: @VilemDuha

Demeter Dzadik commented

2019-10-30 14:38:02 +01:00

Trying to search for addon authors names on phabricator, CC @VilemDuha Can you take a look at this?

Zel commented

2019-10-30 14:48:56 +01:00

not sure why it didn't attach before. it seems the error cuts off at the end as it just says "(caused by" if there's a way to pull the whole error message let me know.
Even though this addon comes with blender when you install it may be this is something that I need to talk to the Blenderkit guys over? When I clicked "report a bug" in the preferences it sent me here.

not sure why it didn't attach before. it seems the error cuts off at the end as it just says "(caused by" if there's a way to pull the whole error message let me know. Even though this addon comes with blender when you install it may be this is something that I need to talk to the Blenderkit guys over? When I clicked "report a bug" in the preferences it sent me here.

Philipp Oeser changed title from ~~asset bar doesnt open~~ to Blenderkit: asset bar doesnt open

2019-10-30 15:51:56 +01:00

Vilem Duha commented

2019-11-09 20:51:37 +01:00

This is correctly reported here, and thanks for the report.
However, it seems like a possible firewall issue, or something else with the connection. BlenderKit uses the requests library, which simply uses default system settings to access web through https protocol. So basically the same as any web browser.
If you want to get the whole report, use window > Toggle system console, and there a longer output can be copy-pasted from.

This is correctly reported here, and thanks for the report. However, it seems like a possible firewall issue, or something else with the connection. BlenderKit uses the requests library, which simply uses default system settings to access web through https protocol. So basically the same as any web browser. If you want to get the whole report, use window > Toggle system console, and there a longer output can be copy-pasted from.

Philipp Oeser commented

2019-11-20 09:35:43 +01:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2019-11-20 09:35:43 +01:00

@Zelaira: waiting for the console output @VilemDuha was talking about...

Aaron Carlisle commented

2020-02-10 18:07:52 +01:00

Added subscriber: @Blendify

Aaron Carlisle commented

2020-02-10 18:07:52 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Aaron Carlisle commented

2020-02-10 18:08:00 +01:00

Changed status from 'Needs User Info' to: 'Resolved'

Aaron Carlisle closed this issue

2020-02-10 18:08:00 +01:00

Aaron Carlisle self-assigned this 2020-02-10 18:08:00 +01:00

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