BlenderKit showing "Invalid Token" #77640

New Issue

DANIEL DE VASTO · 2020-06-08T19:28:20+02:00

DANIEL DE VASTO commented

2020-06-08 19:28:20 +02:00

System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: Quadro K2200/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 441.66

Blender Version
Broken: version: 2.83.0, branch: master, commit date: 2020-06-03 14:38, hash: blender/blender@211b6c29f7
Worked: (newest version of Blender that worked as expected)

Addon Information
Name: BlenderKit Online Asset Library (1, 0, 30)
Author: Vilem Duha, Petr Dlouhy

Short description of error
Unable to use. Always shows Invalid Token. I must have some set up error.

Exact steps for others to reproduce the error
No particular steps. Occurs even with just default cube. Press "N" to bring up panel. Switch to BlenderKit tab. Select search by material.

BlenderKit.pdf
userpref.blend

**System Information** Operating system: Windows-10-10.0.18362-SP0 64 Bits Graphics card: Quadro K2200/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 441.66 **Blender Version** Broken: version: 2.83.0, branch: master, commit date: 2020-06-03 14:38, hash: `blender/blender@211b6c29f7` Worked: (newest version of Blender that worked as expected) **Addon Information** Name: BlenderKit Online Asset Library (1, 0, 30) Author: Vilem Duha, Petr Dlouhy **Short description of error** Unable to use. Always shows Invalid Token. I must have some set up error. **Exact steps for others to reproduce the error** No particular steps. Occurs even with just default cube. Press "N" to bring up panel. Switch to BlenderKit tab. Select search by material. [BlenderKit.pdf](https://archive.blender.org/developer/F8602352/BlenderKit.pdf) [userpref.blend](https://archive.blender.org/developer/F8602353/userpref.blend)

DANIEL DE VASTO commented

2020-06-08 19:28:20 +02:00

Added subscriber: @DanDabbling

blender-admin commented

2020-06-08 19:28:20 +02:00

#78514 was marked as duplicate of this issue

Germano Cavalcante changed title from ~~Really Need Help - Invalid Token~~ to BlenderKit showing "Invalid Token"

2020-06-08 19:39:08 +02:00

DANIEL DE VASTO commented

2020-06-16 19:48:44 +02:00

Is there any additional information needed? Any suggestions>

DANIEL DE VASTO commented

2020-06-22 17:50:41 +02:00

Is someone going to look at this?

Robert Guetzkow commented

2020-07-02 00:08:05 +02:00

Added subscribers: @VilemDuha, @rjg

Robert Guetzkow commented

2020-07-02 00:08:05 +02:00

@VilemDuha Could you take a look?

Florian Moser commented

2020-07-22 22:02:56 +02:00

Added subscriber: @moserflo

Florian Moser commented

2020-07-22 22:02:56 +02:00

I ´ve been having the same problem since weeks. Is there any solution for this or is someone working on it?

DANIEL DE VASTO self-assigned this 2020-07-23 03:52:05 +02:00

DANIEL DE VASTO commented

2020-07-23 03:52:05 +02:00

In #77640#983585, @moserflo wrote:
I ´ve been having the same problem since weeks. Is there any solution for this or is someone working on it?

Florian, I have heard nothing about this. I have removed the add on and will find alternate source(s). Good Luck.

> In #77640#983585, @moserflo wrote: > I ´ve been having the same problem since weeks. Is there any solution for this or is someone working on it? Florian, I have heard nothing about this. I have removed the add on and will find alternate source(s). Good Luck.

DANIEL DE VASTO was unassigned by Robert Guetzkow

2020-07-23 19:59:40 +02:00

Florian Moser commented

2020-07-26 11:40:48 +02:00

That's interesting! I've been waiting for any reaction or answer, but nothing.....due to the fact that I am paying for that (Full Plan), you guys have to answer when I have a problem with the product I am paying for!
What's the problem? Why are you not answering any questions or give at least some information about what's wrong with Blender-Kit? Is it a problem with 2.83?
Still not answering doesn't make the problem better, quite the contrary and it would be a pity if I had to turn a different page.

That's interesting! I've been waiting for any reaction or answer, but nothing.....due to the fact that I am paying for that (Full Plan), you guys have to answer when I have a problem with the product I am paying for! What's the problem? Why are you not answering any questions or give at least some information about what's wrong with Blender-Kit? Is it a problem with 2.83? Still not answering doesn't make the problem better, quite the contrary and it would be a pity if I had to turn a different page.

Robert Guetzkow commented

2020-07-26 11:51:10 +02:00

@VilemDuha This ticket is open for quite a while now. Have you had time to look into this or do you need more information?

Vilem Duha commented

2020-07-30 14:04:19 +02:00

Changed status from 'Needs Triage' to: 'Resolved'

Vilem Duha closed this issue

2020-07-30 14:04:19 +02:00

Vilem Duha self-assigned this 2020-07-30 14:04:19 +02:00

Vilem Duha commented

2020-07-30 14:04:19 +02:00

Invalid token means that you need to login again through the login panel. This behaviour should be already considerably improved in blender 2.90 after several recent commits, so I will close this .

The changes are -

better automatic refreshing of the token
if the token refresh fails, a popup asks the user to login through the web interface
any 'Invalid token' messages have been changed to explain better as to what is happening.

Invalid token means that you need to login again through the login panel. This behaviour should be already considerably improved in blender 2.90 after several recent commits, so I will close this . The changes are - - better automatic refreshing of the token - if the token refresh fails, a popup asks the user to login through the web interface - any 'Invalid token' messages have been changed to explain better as to what is happening.

DANIEL DE VASTO commented

2020-08-02 15:15:35 +02:00

Resolved. That solved problem. Thank you.

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