Blender closes/crashes unexpectedly #103145

Closed
opened 2022-12-11 22:10:43 +01:00 by Nikoleta Daneva · 11 comments

System Information
Operating system: Windows-10-10.0.19044-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3070 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 511.79

Blender Version
Broken: version: 3.4.0, branch: blender-v3.4-release, commit date: 2022-12-06 18:46, hash: a95bf1ac01
Worked: (newest version of Blender that worked as expected)

Short description of error
[Please fill out a short description of the error here]

Exact steps for others to reproduce the error
[Please describe the exact steps needed to reproduce the issue]
[Based on the default startup or an attached .blend file (as simple as possible)]

There are no exact steps that the bug happens, since 3.3 included, I have had blender just unexpectedly close. It is not that it freezes and becomes not responding, but as I am working and it suddenly closes. I have settings to save my progress but for some reason when this happens it just rolls back way before, disregarding the automatic saving. I don't know if maybe therte is something wrong with my setup or it is a bug, but it's so annoying and frustrating. Let me know what I can do to help discover the issue and fix it. I thought it would be better with 3.4 but the same things happen.

**System Information** Operating system: Windows-10-10.0.19044-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3070 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 511.79 **Blender Version** Broken: version: 3.4.0, branch: blender-v3.4-release, commit date: 2022-12-06 18:46, hash: `a95bf1ac01` Worked: (newest version of Blender that worked as expected) **Short description of error** [Please fill out a short description of the error here] **Exact steps for others to reproduce the error** [Please describe the exact steps needed to reproduce the issue] [Based on the default startup or an attached .blend file (as simple as possible)] There are no exact steps that the bug happens, since 3.3 included, I have had blender just unexpectedly close. It is not that it freezes and becomes not responding, but as I am working and it suddenly closes. I have settings to save my progress but for some reason when this happens it just rolls back way before, disregarding the automatic saving. I don't know if maybe therte is something wrong with my setup or it is a bug, but it's so annoying and frustrating. Let me know what I can do to help discover the issue and fix it. I thought it would be better with 3.4 but the same things happen.

Added subscriber: @ColorsOfRain-2

Added subscriber: @ColorsOfRain-2
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Added subscriber: @PratikPB2123

Added subscriber: @PratikPB2123
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
Member

Hi, thanks for the report. Are you experiencing the crash while working in a particular .blend file?
Do you remember exact change you made which leads to crash?
Please attach crash logs:

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).2019_12_04_upload_icon_developer_blender_org.png

Hi, thanks for the report. Are you experiencing the crash while working in a particular .blend file? Do you remember exact change you made which leads to crash? Please attach crash logs: > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the > error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them > to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your > username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Hi Patrik, thanks for the fast response! No, it itsn't just one file, it has been happening for over 20 different projects. And no, there isn't just one thing that I do that makes it crash like a key combination or a command. It happens very randomly, which is why it took me weeks to finally make a bug report. At first I thought it was the version or something I am doing, or just a project. But when I upgraded to 3.4 and it was still crashing I thought there might be a problem. Please, find the files you requested attached :) Hope it helps!

blender_system_info.txt

blender_debug_output.txt

xmasglobe.crash.txt

Hi Patrik, thanks for the fast response! No, it itsn't just one file, it has been happening for over 20 different projects. And no, there isn't just one thing that I do that makes it crash like a key combination or a command. It happens very randomly, which is why it took me weeks to finally make a bug report. At first I thought it was the version or something I am doing, or just a project. But when I upgraded to 3.4 and it was still crashing I thought there might be a problem. Please, find the files you requested attached :) Hope it helps! [blender_system_info.txt](https://archive.blender.org/developer/F14054484/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F14054483/blender_debug_output.txt) [xmasglobe.crash.txt](https://archive.blender.org/developer/F14054511/xmasglobe.crash.txt)
Member

Hi, thanks for the info. I suspect this is similar to #100620 (Random crashes with NVidia + GPU Subdivision (sometimes when activating X-Ray or Wireframe overlay))
Could you verify whether crash frequently happens when enabling x-ray or wireframe mode?
Disabling GPU subdivision might also prevent the crash. Can you check?: {nav Edit > Preferences > Viewport > Subdivision > GPU Subdivision}

Hi, thanks for the info. I suspect this is similar to #100620 (Random crashes with NVidia + GPU Subdivision (sometimes when activating X-Ray or Wireframe overlay)) Could you verify whether crash frequently happens when enabling x-ray or wireframe mode? Disabling GPU subdivision might also prevent the crash. Can you check?: {nav Edit > Preferences > Viewport > Subdivision > GPU Subdivision}

Hi Patrik,

Thanks for the reply. Actually, it does sound like that. I will try out with GPU subdivision off and see what happens.

Hi Patrik, Thanks for the reply. Actually, it does sound like that. I will try out with GPU subdivision off and see what happens.
Member

it does sound like that. I will try out with GPU subdivision off and see what happens

Hi, did you try that?

> it does sound like that. I will try out with GPU subdivision off and see what happens Hi, did you try that?

Hi Patrik,

Yes, I have been trying it out and I think it actually solved my issue! I haven't had another crash so thank you!

Hi Patrik, Yes, I have been trying it out and I think it actually solved my issue! I haven't had another crash so thank you!
Member

Will close then. Thanks for the update :)

Will close then. Thanks for the update :)
Member

Closed as duplicate of #100620

Closed as duplicate of #100620
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Reference: blender/blender#103145
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