Blender hangs on first startup #106147

New Issue

Vivek Rajwanshi · 2023-03-26T06:48:17+02:00

Vivek Rajwanshi commented

2023-03-26 06:48:17 +02:00

System Information
Operating system: Windows-10-10.0.22621-SP0 64 Bits
Graphics card: AMD Radeon R7 Graphics ATI Technologies Inc. 4.5.14830 Core Profile Context 22.6.1 27.20.20913.2000

Blender Version
Broken: version: 3.4.1, branch: blender-v3.4-release, commit date: 2022-12-20 08:50, hash: rBef9ca44dee7f
Worked: (newest version of Blender that worked as expected)

Short description of error
[Please fill out a short description of the error here]
Blender ALWAYS hangs on first startup, if i click again on blender shortcut it starts without any issues but the first hangs until I open task manager and click on endtask.

Exact steps for others to reproduce the error
[Please describe the exact steps needed to reproduce the issue]
[Based on the default startup or an attached .blend file (as simple as possible)]

There is no .blend file to attach.

**System Information** Operating system: Windows-10-10.0.22621-SP0 64 Bits Graphics card: AMD Radeon R7 Graphics ATI Technologies Inc. 4.5.14830 Core Profile Context 22.6.1 27.20.20913.2000 **Blender Version** Broken: version: 3.4.1, branch: blender-v3.4-release, commit date: 2022-12-20 08:50, hash: `rBef9ca44dee7f` Worked: (newest version of Blender that worked as expected) **Short description of error** [Please fill out a short description of the error here] Blender ALWAYS hangs on first startup, if i click again on blender shortcut it starts without any issues but the first hangs until I open task manager and click on endtask. **Exact steps for others to reproduce the error** [Please describe the exact steps needed to reproduce the issue] [Based on the default startup or an attached .blend file (as simple as possible)] There is no .blend file to attach.

Screenshot 2023-03-26 101622.png

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Screenshot 2023-03-26 101659.png

100 KiB

Vivek Rajwanshi added the

labels 2023-03-26 06:48:18 +02:00

Pratik Borhade commented

2023-03-26 07:45:17 +02:00

Hi, does this happen if you run blender from blender_factory_startup.cmd batch file?

Hi, does this happen if you run blender from `blender_factory_startup.cmd` batch file?

Pratik Borhade added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2023-03-26 07:45:27 +02:00

Vivek Rajwanshi commented

2023-03-26 10:47:13 +02:00

Yes, it does.

Pratik Borhade commented

2023-03-26 11:19:37 +02:00

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Vivek Rajwanshi commented

2023-03-26 11:31:34 +02:00

As requested, I was successful to reproducing the error and I'm attaching the log files.

blender_system_info.txt

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blender_debug_output.txt

93 B

Pratik Borhade commented

2023-03-26 11:39:42 +02:00

Thanks for the info. Log file has not captured anything.
I still suspect one of the installed add-on is causing the issue. Has this started to happen recently or since the installation of 3.4.1?

Thanks for the info. Log file has not captured anything. I still suspect one of the installed add-on is causing the issue. Has this started to happen recently or since the installation of 3.4.1?

Vivek Rajwanshi commented

2023-03-26 12:01:31 +02:00

I just uninstalled and reinstalled blender and tried running it on default add-ons. It's still the same and very unpredictable. It work sometimes and sometimes it doesn't.

One more thing this is happening since I bought this new AMD HP Mini PC. It was working fine on my old Intel Core2Duo PC.

Installed the latest graphic drivers from AMD too.

I just uninstalled and reinstalled blender and tried running it on default add-ons. It's still the same and very unpredictable. It work sometimes and sometimes it doesn't. One more thing this is happening since I bought this new AMD HP Mini PC. It was working fine on my old Intel Core2Duo PC. Installed the latest graphic drivers from AMD too.

Pratik Borhade commented

2023-03-27 04:08:35 +02:00

Thanks for the info. Looks like you've been using AMD leagacy drivers: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-22-6-1-legacy
How much RAM/VRAM do you have?

Thanks for the info. Looks like you've been using AMD leagacy drivers: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-22-6-1-legacy How much RAM/VRAM do you have?

Vivek Rajwanshi commented

2023-03-27 05:58:10 +02:00

Those are the latest according to the AMD website. I downloaded amd-software-adrenalin-edition-23.3.2-minimalsetup-230322_web.exe from AMD which downloads 22.6.1 Legacy drivers.

Right now, I'm using 4GB (plan to upgrade to 16 or 32 GB).

Attaching the VRAM details.

Those are the latest according to the AMD website. I downloaded amd-software-adrenalin-edition-23.3.2-minimalsetup-230322_web.exe from AMD which downloads 22.6.1 Legacy drivers. Right now, I'm using 4GB (plan to upgrade to 16 or 32 GB). Attaching the VRAM details.

Screenshot 2023-03-27 091938.png

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Pratik Borhade commented

2023-03-27 11:39:23 +02:00

Thanks for the info. System looks below minimum requirements.
8 GB of RAM and 2GB VRAM is needed to run recent blender versions: https://www.blender.org/download/requirements/
AFAICS your system has 4GB RAM, 64MB VRAM (2GB shared).

Thanks for the info. System looks below minimum requirements. 8 GB of RAM and 2GB VRAM is needed to run recent blender versions: https://www.blender.org/download/requirements/ AFAICS your system has 4GB RAM, 64MB VRAM (2GB shared).

Pratik Borhade closed this issue

2023-03-27 11:39:25 +02:00

Blender Bot added

Status

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and removed

Status

Needs Information from User

labels 2023-03-27 11:39:26 +02:00

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