Error Import GLB file #107554

New Issue

Bachelier-Baptiste · 2023-05-02T17:45:02+02:00

2023-05-02 17:45:02 +02:00

System Information
Operating system: Windows-10-10.0.19045-SP0 64 Bits
Graphics card: NVIDIA RTX A1000 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 528.02

Blender Version
Broken: version: 3.5.0, branch: blender-v3.5-release, commit date: 2023-03-29 02:56, hash: 1be25cfff18b
Worked: (newest version of Blender that worked as expected)

Short description of error
[Error Bad glTF: json error: utf-8
This message happen every time I try to import a GLB file in Blender.
It happen whatever the GLB file I use.
The problem don't come from file because I'm able to open it in other software as Adobe Substance Stager, internet viewer. ]

Exact steps for others to reproduce the error
Start Blender > File > Import glTF 2.0 > Choose my file on desktop.

**System Information** Operating system: Windows-10-10.0.19045-SP0 64 Bits Graphics card: NVIDIA RTX A1000 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 528.02 **Blender Version** Broken: version: 3.5.0, branch: blender-v3.5-release, commit date: 2023-03-29 02:56, hash: `1be25cfff18b` Worked: (newest version of Blender that worked as expected) **Short description of error** [Error Bad glTF: json error: utf-8 This message happen every time I try to import a GLB file in Blender. It happen whatever the GLB file I use. The problem don't come from file because I'm able to open it in other software as Adobe Substance Stager, internet viewer. ] **Exact steps for others to reproduce the error** Start Blender > File > Import glTF 2.0 > Choose my file on desktop.

Capture.PNG

4.6 KiB

Bachelier-Baptiste added the

labels 2023-05-02 17:45:03 +02:00

YimingWu commented

2023-05-03 07:44:35 +02:00

Hi @Bachelier-Baptiste , it might be the issue of non-utf8 characters in your file path. You said choose file from desktop, is your windows user directory named with all English characters? If not there might be an issue on Windows where the encoding is really all over the place. Try putting your file to a path where it's completely made of ascii characters and see if problem persists.

Also, does blender show more error in log or console?

Tbf this is very likely a gltf importer issue. We do need to take into account of encoding issues for different charset, especially on windows which does not default to utf8.

Hi @Bachelier-Baptiste , it might be the issue of non-utf8 characters in your file path. You said choose file from desktop, is your windows user directory named with all English characters? If not there might be an issue on Windows where the encoding is really all over the place. Try putting your file to a path where it's completely made of ascii characters and see if problem persists. Also, does blender show more error in log or console? Tbf this is very likely a gltf importer issue. We do need to take into account of encoding issues for different charset, especially on windows which does not default to utf8.

YimingWu added

     def load_json(content):
         def bad_constant(val):
             raise ImportError('Bad glTF: json contained %s' % val)
         try:
             text = str(content, encoding='utf-8')
             return json.loads(text, parse_constant=bad_constant)
         except ValueError as e:
             raise ImportError('Bad glTF: json error: %s' % e.args[0])

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Error Import GLB file #107554