blender crash when I lock the PC screen #108925

New Issue

carmo · 2023-06-13T08:39:24+02:00

carmo commented

2023-06-13 08:39:24 +02:00

System Information
Operating system: win10
Graphics card: RTX4090

Blender Version
Broken: (example: 2.80, edbf15d3c0, master, 2018-11-28, as found on the splash screen)
Worked: (newest version of Blender that worked as expected)

blender 3.4.1

Short description of error

blender will quit when I lock the pc at any time, even not rendering. I need lock the pc when rendering in case that someone change the project.

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

**System Information** Operating system: win10 Graphics card: RTX4090 **Blender Version** Broken: (example: 2.80, edbf15d3c044, master, 2018-11-28, as found on the splash screen) Worked: (newest version of Blender that worked as expected) blender 3.4.1 **Short description of error** blender will quit when I lock the pc at any time, even not rendering. I need lock the pc when rendering in case that someone change the project. **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible).

carmo added the

labels 2023-06-13 08:39:24 +02:00

Pratik Borhade commented

2023-06-13 11:14:45 +02:00

Hi, thanks for the report. I' able to confirm similar crash during rendering as described at #102123
but unable to trigger the crash in any other case.
Does this happen with particular file? Could you check with factory settings: File > Defaults > Load Factory Settings

Please upload crash logs:

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Hi, thanks for the report. I' able to confirm similar crash during rendering as described at #102123 but unable to trigger the crash in any other case. Does this happen with particular file? Could you check with factory settings: `File > Defaults > Load Factory Settings` Please upload crash logs: > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Pratik Borhade added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2023-06-13 11:14:55 +02:00

carmo commented

2023-06-14 01:37:55 +02:00

thanks for your reply.
it happens any time, no matter what blender files, even at the startup interface.
as your instructions, i excuted the blender_factory_startup, blender didn't exit when i locked the pc with WIN+L.
the logs are attached, hope these can help.
thanks again.

thanks for your reply. it happens any time, no matter what blender files, even at the startup interface. as your instructions, i excuted the blender_factory_startup, blender didn't exit when i locked the pc with WIN+L. the logs are attached, hope these can help. thanks again.

debug_logs gpu debug.zip

8.9 KiB

debug_logs factory setup.zip

5.6 KiB

Pratik Borhade commented

2023-06-14 04:20:04 +02:00

as your instructions, i excuted the blender_factory_startup, blender didn't exit when i locked the pc with WIN+L.

Thanks. I suspect one of the add-on would be responsible for crash.
Disable add-on one by one to identify the culprit add-on.
I'm closing this report. Feel free to share your findings about add-on.

> as your instructions, i excuted the blender_factory_startup, blender didn't exit when i locked the pc with WIN+L. Thanks. I suspect one of the add-on would be responsible for crash. Disable add-on one by one to identify the culprit add-on. I'm closing this report. Feel free to share your findings about add-on.

Pratik Borhade closed this issue

2023-06-14 04:20:06 +02:00

Blender Bot added

Status

Archived

and removed

Status

Needs Information from User

labels 2023-06-14 04:20:07 +02:00

carmo commented

2023-06-14 10:42:38 +02:00

it seems to be the addon drag and drop( Andrej Tetkic) that caused the crash. maybe i didn't install correctly or the addon don't support blender 3.4.1

it seems to be the addon **_drag and drop( Andrej Tetkic)_** that caused the crash. maybe i didn't install correctly or the addon don't support blender 3.4.1

Pratik Borhade commented

2023-06-14 11:36:39 +02:00

Thanks for finding. Please report the crash to add-on developer

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blender crash when I lock the PC screen #108925