Blender stuck in not responding when trying viewport render #109002

New Issue

Closed

opened 2023-06-15 10:36:34 +02:00 by andresalim · 12 comments

andresalim commented

2023-06-15 10:36:34 +02:00

System Information
Operating system: Windows-10-10.0.22621-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 536.23

Blender Version
Broken: version: 3.5.1, branch: blender-v3.5-release, commit date: 2023-04-24 18:11, hash: e1ccd9d4a1d3
Worked: (newest version of Blender that worked as expected)

Short description of error
Hello, i wanna ask it renders using the GPU and always loading rendering kernels (with cycles +optix render) but when canceling it crashes what is it? I'm using the 4070 TI version of Blender 3.5 Steam, even though I've only tried cube viewport rendering, maybe someone knows? Thank You

Exact steps for others to reproduce the error
Only cube cycles viewport render with cycles +optix render

**System Information** Operating system: Windows-10-10.0.22621-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 536.23 **Blender Version** Broken: version: 3.5.1, branch: blender-v3.5-release, commit date: 2023-04-24 18:11, hash: `e1ccd9d4a1d3` Worked: (newest version of Blender that worked as expected) **Short description of error** Hello, i wanna ask it renders using the GPU and always loading rendering kernels (with cycles +optix render) but when canceling it crashes what is it? I'm using the 4070 TI version of Blender 3.5 Steam, even though I've only tried cube viewport rendering, maybe someone knows? Thank You **Exact steps for others to reproduce the error** Only cube cycles viewport render with cycles +optix render

634 KiB

879 KiB

538 KiB

1.1.png

andresalim added the

labels 2023-06-15 10:36:34 +02:00

YimingWu commented

2023-06-15 10:48:18 +02:00

Member

Hi! Please follow the instruction here and give us the crash log and the system info files: https://docs.blender.org/manual/en/3.6/troubleshooting/crash.html#windows

Does it quit without your intervention? Or it just keeps not responding? The first time loading the render kernel might take a while and it's normal that the window is not responsive.

Hi! Please follow the instruction here and give us the crash log and the system info files: https://docs.blender.org/manual/en/3.6/troubleshooting/crash.html#windows Does it quit without your intervention? Or it just keeps not responding? The first time loading the render kernel might take a while and it's normal that the window is not responsive.

YimingWu added

Needs Information from User

Render & Cycles

and removed

labels 2023-06-15 10:48:46 +02:00

andresalim commented

2023-06-15 10:49:51 +02:00

Author

i dont have the crash log, I've been waiting for about 10 minutes and it's just rendering the cube but it won't and I finally closed it

i dont have the crash log, I've been waiting for about 10 minutes and it's just rendering the cube but it won't and I finally closed it

Philipp Oeser commented

2023-06-15 11:03:42 +02:00

Member

Does the loading of kernels never end (it can take quite some time)?

Do you see the kernels in your Steam folder? (the root folder should be mentioned in Steam settings under Storage or Downloads I think), and from there, navigate to steamapps/common/Blender/3.5/scripts/addons/cycles/lib

Does the loading of kernels **never** end (it can take quite some time)? Do you see the kernels in your Steam folder? (the root folder should be mentioned in Steam settings under `Storage` or `Downloads` I think), and from there, navigate to` steamapps/common/Blender/3.5/scripts/addons/cycles/lib`

andresalim commented

2023-06-15 11:17:22 +02:00

Author

Yes the loading never ends so I close it

this is my kernels folder

Yes the loading never ends so I close it this is my kernels folder

kernels folder.png

49 KiB

kernels folder.png

YimingWu changed title from ~~always crashes when trying viewport render~~ to Blender stuck in not responding when trying viewport render

2023-06-15 11:23:32 +02:00

Philipp Oeser added

and removed

Needs Information from User

labels 2023-06-15 11:35:39 +02:00

Thomas Dinges commented

2023-06-15 11:55:08 +02:00

Owner

Try to wait a bit longer? Maybe 20 minutes.

You can also try a 3.6 testing build from https://builder.blender.org/download/daily/ it should include a precompiled kernel for your card.

Try to wait a bit longer? Maybe 20 minutes. You can also try a 3.6 testing build from https://builder.blender.org/download/daily/ it should include a precompiled kernel for your card.

andresalim commented

2023-06-15 11:59:14 +02:00

Author

Try 20 minutes just a render 1 cube? okay i will try later and downloaded 3.6 if crash again I will contact here,thank you

Try 20 minutes just a render 1 cube? okay i will try later and downloaded 3.6 if crash again I will contact here,thank you

Sergey Sharybin commented

2023-06-15 12:00:12 +02:00

Owner

Making sure the driver up-to-date might be a way to make 3.5 release to work.

P.S. We've had similar report on a different configuration (Gentoo based) here at the studio. But the issue is somehow got self-resolved. And I was never able to reproduce it on any of the development machines we have access here to. Makes it a bit hard to troubleshoot.

Making sure the driver up-to-date might be a way to make 3.5 release to work. P.S. We've had similar report on a different configuration (Gentoo based) here at the studio. But the issue is somehow got self-resolved. And I was never able to reproduce it on any of the development machines we have access here to. Makes it a bit hard to troubleshoot.

andresalim commented

2023-06-15 12:21:52 +02:00

Author

my driver is always up to date, i using 536.23 release date 6/14/2023

my driver is always up to date, i using 536.23 release date 6/14/2023

Sergey Sharybin commented

2023-06-19 16:29:16 +02:00

Owner

Btw, for the 3.6 this should not be a problem as we provide optimized kernel for this specific architecture. So unless the issue happens with 3.6 I think we can consider the issue solved.

Not sure it worth digging deeper on our side, as the issue might very well be on the OS/driver side.

P.S. The wait time is only needed first time. It is unrelated to the complexity of the scene: it is the Cycles source needs to be compiled for the specific GPU, which takes time.

Btw, for the 3.6 this should not be a problem as we provide optimized kernel for this specific architecture. So unless the issue happens with 3.6 I think we can consider the issue solved. Not sure it worth digging deeper on our side, as the issue might very well be on the OS/driver side. P.S. The wait time is only needed first time. It is unrelated to the complexity of the scene: it is the Cycles source needs to be compiled for the specific GPU, which takes time.

Pratik Borhade commented

2023-06-21 11:39:55 +02:00

Member

@andresalim hi, please verify this again in 3.6-beta: https://builder.blender.org/download/daily/

We had similar reports before complaining about "kernels not loading" , waiting a bit longer resolved the problem for other users. Might work for you as well.

@andresalim hi, please verify this again in 3.6-beta: https://builder.blender.org/download/daily/ We had similar reports before complaining about "kernels not loading" , waiting a bit longer resolved the problem for other users. Might work for you as well.

Pratik Borhade added

Needs Information from User

and removed

labels 2023-06-21 11:40:04 +02:00

Sergey Sharybin referenced this issue

2023-07-03 09:45:57 +02:00

Regression: Cycles: Optix not able to render without cuda toolkit #109550

Philipp Oeser commented

2023-07-05 12:32:53 +02:00

Member

Poke (about checking 3.6)

Poke (about checking 3.6)

Pratik Borhade commented

2023-07-18 07:44:52 +02:00

Member

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Pratik Borhade closed this issue

2023-07-18 07:44:54 +02:00

Blender Bot added

and removed

Needs Information from User

labels 2023-07-18 07:44:55 +02:00

Sign in to join this conversation.

No Label

Animation & Rigging

Asset Browser Project Overview

Automated Testing

Blender Asset Bundle

Dependency Graph

Development Management

EEVEE & Viewport

Images & Movies

Motion Tracking

Nodes & Physics

Pipeline, Assets & IO

Platforms, Builds & Tests

Render & Cycles

Render Pipeline

Sculpt, Paint & Texture

Video Sequencer

Virtual Reality

Blender 2.8 Project

Milestone 1: Basic, Local Asset Browser

Good First Issue

Animation & Rigging

Development Management

EEVEE & Viewport

Nodes & Physics

Pipeline, Assets & IO

Platforms, Builds & Tests

Render & Cycles

Sculpt, Paint & Texture

Needs Info from Developers

Needs Information from User

No Milestone

No project

No Assignees

6 Participants

Notifications

Due Date

The due date is invalid or out of range. Please use the format 'yyyy-mm-dd'.

No due date set.

Dependencies

No dependencies set.

Reference: blender/blender#109002

No description provided.