3.6 File Crash #109611

New Issue

Paul-salmon · 2023-07-02T02:59:15+02:00

Paul-salmon commented

2023-07-02 02:59:15 +02:00

System Information
Operating system: Windows
Graphics card: KAER RX580 8GB Graphics Card GDDR5 256bit Computer Graphics Card

Blender Version
Broken:3.6
Worked: 3.5

Short description of error
Anytime I opened a project from 3.5 into 3.6 it would load the project but it wouldn't respond when I clicked it.
Exact steps for others to reproduce the error
Just open the file.
Please don't take my file!

**System Information** Operating system: Windows Graphics card: KAER RX580 8GB Graphics Card GDDR5 256bit Computer Graphics Card **Blender Version** Broken:3.6 Worked: 3.5 **Short description of error** Anytime I opened a project from 3.5 into 3.6 it would load the project but it wouldn't respond when I clicked it. **Exact steps for others to reproduce the error** Just open the file. Please don't take my file!

Gale Staff.blend

47 MiB

Paul-salmon added the

labels 2023-07-02 02:59:16 +02:00

Paul-salmon commented

2023-07-02 02:59:39 +02:00

Please Respond Quickly

Iliya Katushenock commented

2023-07-02 03:05:16 +02:00

Hey, he just seems to take a very long time to answer. Your scene is quite slow. You can hide most of the objects and collection, then everything will be much faster.

Thanks for the report. While we do continue to work on improving performance in general, potential performance improvements are not handled as bug reports.

Hey, he just seems to take a very long time to answer. Your scene is quite slow. You can hide most of the objects and collection, then everything will be much faster. Thanks for the report. While we do continue to work on improving performance in general, potential performance improvements are not handled as bug reports.

Iliya Katushenock closed this issue

2023-07-02 03:05:18 +02:00

Blender Bot added

and removed

labels 2023-07-02 03:05:20 +02:00

Iliya Katushenock commented

2023-07-02 03:06:54 +02:00

In any case, as I understand it, you did not describe what exactly is going crash. If it is, then I could not reproduce it and misunderstood you, sorry in that case, you can reopen it.

Paul-salmon commented

2023-07-02 17:08:38 +02:00

When I used Blender nothing crashed it's just that I couldn't do anything and how can hide some of my objects if it won't let me do anything.

Paul-salmon reopened this issue

2023-07-02 17:08:47 +02:00

Blender Bot added

and removed

labels 2023-07-02 17:08:48 +02:00

Iliya Katushenock commented

2023-07-02 17:15:34 +02:00

By changing file in 3.5

Pratik Borhade commented

2023-07-03 05:40:14 +02:00

I do observe the crash but it triggers due to hardware error. Crash is occasional though.
how much RAM/CPU was utilized at the time of crash?
Could you share crash logs?:

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

I do observe the crash but it triggers due to hardware error. Crash is occasional though. how much RAM/CPU was utilized at the time of crash? Could you share crash logs?: > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Pratik Borhade added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2023-07-03 05:40:23 +02:00

Paul-salmon commented

2023-07-03 18:18:42 +02:00

Can you please explain furtherer by "could you share crash logs" and should I look in the website or file explorer or Blender itself. Also I can't seem to find the blender installation file in file explorer.

Paul-salmon commented

2023-07-04 03:47:57 +02:00

Never mind.

blender_debug_output.txt

13 KiB

blender_system_info.txt

15 KiB

Pratik Borhade commented

2023-07-04 05:31:36 +02:00

Thanks.

Anytime I opened a project from 3.5 into 3.6 it would load the project but it wouldn't respond when I clicked it.

Does this happen with any .blend file saved/created in 3.5?
Could you check what eventviewer or reliability monitor has reported after the crash (these are windows tool, you can search them in start menu)?

Thanks. > Anytime I opened a project from 3.5 into 3.6 it would load the project but it wouldn't respond when I clicked it. Does this happen with any .blend file saved/created in 3.5? Could you check what `eventviewer` or `reliability monitor` has reported after the crash (these are windows tool, you can search them in start menu)?

Pratik Borhade commented

2023-07-18 07:26:45 +02:00

Hi, any updates?

Pratik Borhade commented

2023-08-04 07:41:34 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Pratik Borhade closed this issue

2023-08-04 07:41:36 +02:00

Blender Bot added

Status

Archived

and removed

Status

Needs Information from User

labels 2023-08-04 07:41:38 +02:00

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