Blender refusing to open due to OpenGL 3.3 error on NVIDIA graphics card that should support it #110087

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Snephri · 2023-07-14T03:26:47+02:00

Snephri commented

2023-07-14 03:26:47 +02:00

System Information
Operating system: Windows 11
Graphics cards: Intel UHD 750 (integrated) and NVIDIA RTX A4500

Blender Version
Broken: 3.5.1
Worked: 3.5.1

Short description of error
While using my NVIDIA graphics card in Blender after a computer restart or turning the computer on, I will be able to use Blender normally for some period of time. This could be hours, or even just a few minutes until Blender will randomly crash, stating "Unable to recover from a kernel exception". From then, any attempt to open Blender will produce the messages shown in the image.

Blender will crash on startup, with the command prompt producing the following messages.
Screenshot shows an image of a startup after the crash has occurred, mentioning OpenGL 3.3, despite the NVIDIA graphics card's ability to support that version of OpenGL.

As for reproducing the error, I can't find some instant way or anything that happens to trigger it.

I have tried:

Installing the newest drivers for my NVIDIA graphics card with clean installs multiple times, as well as the newest drivers for the Intel UHD 750 graphics processor.
Uninstalling and re-installed Blender itself
I've also had this same issue in Blender 3.5
Disabling the NVIDIA graphics card, and while this worked, I was no longer able to use the NVIDIA for rendering at all, making the program extremely inconvenient and slow to render or use
Disabling the Intel graphics card, which had no effect

I have seen other reports which match my description, but any fixes they have suggested I have not been able to use, and this has been an issue for the past few months.

**System Information** Operating system: Windows 11 Graphics cards: Intel UHD 750 (integrated) and NVIDIA RTX A4500 **Blender Version** Broken: 3.5.1 Worked: 3.5.1 **Short description of error** While using my NVIDIA graphics card in Blender after a computer restart or turning the computer on, I will be able to use Blender normally for some period of time. This could be hours, or even just a few minutes until Blender will randomly crash, stating "Unable to recover from a kernel exception". From then, any attempt to open Blender will produce the messages shown in the image. Blender will crash on startup, with the command prompt producing the following messages. Screenshot shows an image of a startup after the crash has occurred, mentioning OpenGL 3.3, despite the NVIDIA graphics card's ability to support that version of OpenGL. As for reproducing the error, I can't find some instant way or anything that happens to trigger it. I have tried: - Installing the newest drivers for my NVIDIA graphics card with clean installs multiple times, as well as the newest drivers for the Intel UHD 750 graphics processor. - Uninstalling and re-installed Blender itself - I've also had this same issue in Blender 3.5 - Disabling the NVIDIA graphics card, and while this worked, I was no longer able to use the NVIDIA for rendering at all, making the program extremely inconvenient and slow to render or use - Disabling the Intel graphics card, which had no effect I have seen other reports which match my description, but any fixes they have suggested I have not been able to use, and this has been an issue for the past few months.

Blender Error.png

186 KiB

Snephri added the

labels 2023-07-14 03:26:48 +02:00

Pratik Borhade commented

2023-07-14 05:11:17 +02:00

Hi, thanks for the report. I guess you've multi-monitor setup or tablet connected to the primary device?

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Hi, thanks for the report. I guess you've multi-monitor setup or tablet connected to the primary device? > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Pratik Borhade added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2023-07-14 05:11:36 +02:00

Snephri commented

2023-07-15 08:17:25 +02:00

Hello and thanks for the response! I don't have any extra monitor setup or tablet connected to the primary device. My monitor is currently attached to the port on my PC instead of the graphics card, but I'm guessing that wouldn't make too much of a difference with this issue.

Currently I haven't been able to reproduce the crash but I can send the system information I got after starting a project and then closing it manually after some time, while following the instructions listed. Once I am able to reproduce the crash, I'll send those if needed.

Hello and thanks for the response! I don't have any extra monitor setup or tablet connected to the primary device. My monitor is currently attached to the port on my PC instead of the graphics card, but I'm guessing that wouldn't make too much of a difference with this issue. Currently I haven't been able to reproduce the crash but I can send the system information I got after starting a project and then closing it manually after some time, while following the instructions listed. Once I am able to reproduce the crash, I'll send those if needed.

blender_system_info.txt

23 KiB

Pratik Borhade commented

2023-08-04 06:47:55 +02:00

Currently I haven't been able to reproduce the crash

Hi, can you still redo the crash/OpenGL error locally?

> Currently I haven't been able to reproduce the crash Hi, can you still redo the crash/OpenGL error locally?

Pratik Borhade commented

2023-08-30 09:05:14 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Pratik Borhade closed this issue

2023-08-30 09:05:17 +02:00

Blender Bot added

Status

Archived

and removed

Status

Needs Information from User

labels 2023-08-30 09:05:39 +02:00

Snephri referenced this issue

2023-10-09 21:46:59 +02:00

Blender refusing to open due to OpenGL 3.3 error on NVIDIA graphics card that should support it #113459