XP-Pen Right Click Cancel Problem #110357

New Issue

Ajlan Altug · 2023-07-21T20:33:32+02:00

Ajlan Altug commented

2023-07-21 20:33:32 +02:00

System Information
Operating system: Windows-10-10.0.19045-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 4070/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 535.98

Blender Version
Broken: version: 3.6.0, branch: blender-v3.6-release, commit date: 2023-06-27 08:08, hash: c7fc78b81ecb

@nicholas_rishel
Please see the attached video for detailed demonstration of the problem. I've had the exact same issue with my old Wacom Tablet before and Wacom support could find no solution except telling me that this has to with how Blender handles tablet input. XP-Pen also got back with almost the same diagnosis.

I am pretty much used to using Right-Click Cancel quite a lot and I do NOT wanna have to give it up as I use Blender with a desktop tablet exclusively.

PS: I tried every possible combination with parameters in both Blender (Preferences / Input / Tablet / tried toggling Wintab or Windows Ink) and on the Driver side as well, to absolutely no avail... {:-(

**System Information** Operating system: Windows-10-10.0.19045-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 4070/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 535.98 **Blender Version** Broken: version: 3.6.0, branch: blender-v3.6-release, commit date: 2023-06-27 08:08, hash: `c7fc78b81ecb` @nicholas_rishel Please see the attached video for detailed demonstration of the problem. I've had the exact same issue with my old Wacom Tablet before and Wacom support could find no solution except telling me that this has to with how Blender handles tablet input. XP-Pen also got back with almost the same diagnosis. I am pretty much used to using Right-Click Cancel quite a lot and I do NOT wanna have to give it up as I use Blender with a desktop tablet exclusively. PS: I tried every possible combination with parameters in both Blender (Preferences / Input / Tablet / tried toggling Wintab or Windows Ink) and on the Driver side as well, to absolutely no avail... {:-(

Right-Click_Cancel_Bug_01.mp4

4.8 MiB

Ajlan Altug added the

labels 2023-07-21 20:33:33 +02:00

Germano Cavalcante commented

2023-07-22 02:52:55 +02:00

Could you try running blender with the --debug-events option?
Optionally, you can use this attached file, just paste it in the directory where Blender is installed, open it and press Enter to start.
It will run Blender with the --debug-events command and generate debug logs which can be attached here.
Replicate the bug once or twice and close Blender.
That way we can better understand what is happening (for example, we can determine if RMB is really being detected).

Could you try running blender with the `--debug-events` option? Optionally, you can use this attached file, just paste it in the directory where Blender is installed, open it and press Enter to start. It will run Blender with the `--debug-events` command and generate debug logs which can be attached here. Replicate the bug once or twice and close Blender. That way we can better understand what is happening (for example, we can determine if RMB is really being detected).

blender_debug_event_gpu.cmd

832 B

Germano Cavalcante added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2023-07-22 02:53:06 +02:00

Ajlan Altug commented

2023-07-22 04:20:46 +02:00

Could you try running blender with the --debug-events option?
Optionally, you can use this attached file, just paste it in the directory where Blender is installed, open it and press Enter to start.
It will run Blender with the --debug-events command and generate debug logs which can be attached here.
Replicate the bug once or twice and close Blender.
That way we can better understand what is happening (for example, we can determine if RMB is really being detected).

Hi Germano;

Thank you so much for your reply. Here are the log files that were saved. I did a heap of right-click cancels so here's hoping they all got registered :)

> Could you try running blender with the `--debug-events` option? > Optionally, you can use this attached file, just paste it in the directory where Blender is installed, open it and press Enter to start. > It will run Blender with the `--debug-events` command and generate debug logs which can be attached here. > Replicate the bug once or twice and close Blender. > That way we can better understand what is happening (for example, we can determine if RMB is really being detected). Hi Germano; Thank you so much for your reply. Here are the log files that were saved. I did a heap of right-click cancels so here's hoping they all got registered :)

blender_system_info.txt

32 KiB

blender_debug_event_output.txt

58 KiB

funty commented

2023-07-22 07:50:56 +02:00

This might not be Blender related.

My old Wacom Bamboo, and newer Huion Right-Click cancel as expected in Blender.

However, my old MS Surface does not.

After some experimentation, I notice that my Wacom and Huion both are able to hover Right-Click in the Windows OS, but the Surface pen is not able to. For the Surface to right click in Windows it has to touch the screen with the right click button pressed, and maybe that is why it is not able to Right-Click cancel in Blender.

@ajlanaltug
Are you able to hover Right-Click in the Windows OS, or does the XP-Pen stylus have to touch the tablet for Windows to acknowledge the right click?

This might not be Blender related. My old Wacom Bamboo, and newer Huion Right-Click cancel as expected in Blender. However, my old MS Surface does not. After some experimentation, I notice that my Wacom and Huion both are able to hover Right-Click in the Windows OS, but the Surface pen is not able to. For the Surface to right click in Windows it has to touch the screen with the right click button pressed, and maybe that is why it is not able to Right-Click cancel in Blender. @ajlanaltug Are you able to hover Right-Click in the Windows OS, or does the XP-Pen stylus have to touch the tablet for Windows to acknowledge the right click?

Ajlan Altug commented

2023-07-22 16:18:22 +02:00

Hi Funty.

Just tested it out, I can hover and right-click with this tablet and actually, this is how I right-click all the time.

I must also note, as I did in the video, that my Wacom Intuos BT M tablet behaved exactly the same way with the latest drivers installed.

Hi Funty. Just tested it out, I can hover and right-click with this tablet and actually, this is how I right-click all the time. I must also note, as I did in the video, that my Wacom Intuos BT M tablet behaved exactly the same way with the latest drivers installed.

funty commented

2023-07-22 23:57:53 +02:00

I am using the latest drivers for the Wacom and Huion. Intuos is a higher model than a Bamboo, but the XP-Pen Deco is on par with the Huion.
Furthermore, I have a Ugee tablet that has different behavior than the rest of them. In Windows 10 the Ugee will not only not Right-Click cancel, but it also brings up the Right-Click context menu, after it has failed to cancel.

So, from my limited knowledge based on my experience with my tablets, I still say its more likely a tablet behavior. But of course I am not a Blender developer and they may have more esoteric knowledge about this.

I am using the latest drivers for the Wacom and Huion. Intuos is a higher model than a Bamboo, but the XP-Pen Deco is on par with the Huion. Furthermore, I have a Ugee tablet that has different behavior than the rest of them. In Windows 10 the Ugee will not only not Right-Click cancel, but it also brings up the Right-Click context menu, after it has failed to cancel. So, from my limited knowledge based on my experience with my tablets, I still say its more likely a tablet behavior. But of course I am not a Blender developer and they may have more esoteric knowledge about this.

Ajlan Altug commented

2023-07-24 18:52:05 +02:00

Hi @mano-wii, were you able to take a peek at the files? Any luck?

Germano Cavalcante commented

2023-07-25 22:39:17 +02:00

Well, the debug file does not show any RMB events.
It's like the button wasn't even touched.
There is only press and release LMB event.

Check if your device comes with tools for mapping keys, and if there is any custom mapping keys for Blender.

Most reports involving tablets/pens show that the problem is not really in Blender. But some setting or drivers version.

See #110072 for example.

Well, the debug file does not show any RMB events. It's like the button wasn't even touched. There is only press and release LMB event. Check if your device comes with tools for mapping keys, and if there is any custom mapping keys for Blender. Most reports involving tablets/pens show that the problem is not really in Blender. But some setting or drivers version. See #110072 for example.

Ajlan Altug commented

2023-07-26 01:24:29 +02:00

I simply tried everything @mano-wii to absolutely no avail. Like I said before, this is not XP-Pen centric. I experienced the same issue with my old Wacom Intuos BT M tablet, with its latest drivers installed. I had to revert back to old 2011 drivers to fix the problem. I wrote to XP-Pen multiple times this week and so far I haven't gotten any response from those jerk-offs. Might it be that the driver is unable to overlap LMB press and RMB Click you think?

Germano Cavalcante added

Status

Needs Triage

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Status

Needs Information from User

labels 2023-07-26 01:53:18 +02:00

Ajlan Altug commented

2023-07-26 20:55:59 +02:00

Hi @mano-wii

I finally got a response from XP-Pen support and here's what they had to say:

"Hello, After doing some testing with the tablets that you have it seems like what you want to do with the the pen and the right click cancel operation is not possible.
This is due to the fact that the tablet and pen detect the clicks as independent from each other so when you right click, the left click is released first and then the right click happens as opposed to both at the same time which is what causes the cancel. I apologize since I know this isn't the answer you were looking for"

It seems that they designed the tablet without Blender in mind. And it also seems that they made it so that the button presses are Boolean in nature, whereas only one button press at a time is possible :( Which is, in my book, nothing but farcical >:-(

I wrote to Blender Artists forum to see if this is the general case with XP-Pen products and got a reply from someone telling me that Right-Click Cancel works just fine on his side on his XP-Pen Artist 24 without a hitch, but then he told me that he's using older drivers, just as the case was with my old Wacom Intuos BT. I found and installed those drivers but to no avail :( I mean, this is just sad :(

Anyways, thank you for your time and looking into the matter. The way they approached the matter makes it quite unsolvable although it is my belief that this could have been addressed through a driver tweak :-/

Lotsa cheers;

AJ

Hi @mano-wii I finally got a response from XP-Pen support and here's what they had to say: _"Hello, After doing some testing with the tablets that you have it seems like what you want to do with the the pen and the right click cancel operation is not possible. This is due to the fact that the tablet and pen detect the clicks as independent from each other so when you right click, the left click is released first and then the right click happens as opposed to both at the same time which is what causes the cancel. I apologize since I know this isn't the answer you were looking for"_ It seems that they designed the tablet without Blender in mind. And it also seems that they made it so that the button presses are Boolean in nature, whereas only one button press at a time is possible :( Which is, in my book, nothing but farcical >:-( I wrote to Blender Artists forum to see if this is the general case with XP-Pen products and got a reply from someone telling me that Right-Click Cancel works just fine on his side on his XP-Pen Artist 24 without a hitch, but then he told me that he's using older drivers, just as the case was with my old Wacom Intuos BT. I found and installed those drivers but to no avail :( I mean, this is just sad :( Anyways, thank you for your time and looking into the matter. The way they approached the matter makes it quite unsolvable although it is my belief that this could have been addressed through a driver tweak :-/ Lotsa cheers; AJ

Pratik Borhade commented

2023-07-27 06:50:23 +02:00

Just tested it out, I can hover and right-click with this tablet and actually, this is how I right-click all the time.
it seems like what you want to do with the the pen and the right click cancel operation is not possible.

Hi, guess we can close the report if root problem is tablet design itself.
Feel free to reopen though if there is misunderstanding :)

> Just tested it out, I can hover and right-click with this tablet and actually, this is how I right-click all the time. > it seems like what you want to do with the the pen and the right click cancel operation is not possible. Hi, guess we can close the report if root problem is tablet design itself. Feel free to reopen though if there is misunderstanding :)

Pratik Borhade closed this issue

2023-07-27 06:50:25 +02:00

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labels 2023-07-27 06:50:27 +02:00

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