Latest Blender 4.0 not opening #112043

New Issue

user2 · 2023-09-06T17:38:53+02:00

user2 commented

2023-09-06 17:38:53 +02:00

System Information
Operating system: Linux-5.15.0-83-generic-x86_64-with-glibc2.35 64 Bits, X11 UI
Graphics card: GeForce GT 630/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 390.157

Blender Version
Broken: version: blender-4.0.0-alpha+main.b5c89822ac40-linux.x86_64-release
Worked: 3.6.3 Release Candidate, branch: blender-v3.6-release, commit date: 2023-09-05 15:07, hash: d371c3c09fa8

Short description of error
After double-clicking on the "blender" starter-folder, it shows what you can see on the picture, before canceling the session

Exact steps for others to reproduce the error
Just try to start 4.0. I guess it's my drivers and noone can confirm, right?

**System Information** Operating system: Linux-5.15.0-83-generic-x86_64-with-glibc2.35 64 Bits, X11 UI Graphics card: GeForce GT 630/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 390.157 **Blender Version** Broken: version: blender-4.0.0-alpha+main.b5c89822ac40-linux.x86_64-release Worked: 3.6.3 Release Candidate, branch: blender-v3.6-release, commit date: 2023-09-05 15:07, hash: `d371c3c09fa8` **Short description of error** After double-clicking on the "blender" starter-folder, it shows what you can see on the picture, before canceling the session **Exact steps for others to reproduce the error** Just try to start 4.0. I guess it's my drivers and noone can confirm, right?

Bildschirmfoto vom 2023-09-06 17-24-58.png

8.6 KiB

user2 added the

labels 2023-09-06 17:38:54 +02:00

Germano Cavalcante commented

2023-09-06 20:15:17 +02:00

Thanks for the report, @user2.

Based on the information you've provided so far, there are a few possible causes for the problem you're facing. It could be related to compatibility issues with your graphics card or drivers. Another possibility is that there might be a problem with the installation of Blender 4.0 itself.

Have you encountered any error messages or notifications when trying to open Blender 4.0?

To troubleshoot this issue, I would suggest trying the following solutions:

Update your graphics drivers to the latest version compatible with your operating system.
Run ./blender --debug-gpu > debug_gpu_log.txt from the command line and attach the resulting file here.
https://docs.blender.org/manual/en/latest/advanced/command_line/launch/linux.html
Most likely it will contain more information about the error.

Thanks for the report, @user2. Based on the information you've provided so far, there are a few possible causes for the problem you're facing. It could be related to compatibility issues with your graphics card or drivers. Another possibility is that there might be a problem with the installation of Blender 4.0 itself. Have you encountered any error messages or notifications when trying to open Blender 4.0? To troubleshoot this issue, I would suggest trying the following solutions: - Update your graphics drivers to the latest version compatible with your operating system. - Run `./blender --debug-gpu > debug_gpu_log.txt` from the command line and attach the resulting file here. https://docs.blender.org/manual/en/latest/advanced/command_line/launch/linux.html Most likely it will contain more information about the error.

Germano Cavalcante added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2023-09-06 20:15:26 +02:00

user2 commented

2023-09-06 20:37:28 +02:00

-No, there's no warning or such. Just the double header as you can see in the picture
-I always have the most recent, recommended drivers for my graphics card
-It tells me that there's no such location. Probably your and my way of updating and storing blender differs. I don't install blender, i download the portable version and launch blender with double clicking the starter folder in there.
Hope that helps?

-No, there's no warning or such. Just the double header as you can see in the picture -I always have the most recent, recommended drivers for my graphics card -It tells me that there's no such location. Probably your and my way of updating and storing blender differs. I don't install blender, i download the portable version and launch blender with double clicking the starter folder in there. Hope that helps?

Germano Cavalcante closed this issue

2023-09-06 20:53:14 +02:00

Blender Bot added

Status

Archived

and removed

Status

Needs Information from User

labels 2023-09-06 20:53:16 +02:00

Germano Cavalcante reopened this issue

2023-09-06 20:55:51 +02:00

Blender Bot added

and removed

labels 2023-09-06 20:55:53 +02:00

heini commented

2023-09-06 22:09:55 +02:00

I can confirm, latest Linux build crashes on startup here too. No crash on Windows.
Operating system: Linux-5.4.0-155-generic-x86_64-with-glibc2.31 64 Bits, X11 UI
Graphics card: NVIDIA GeForce 940M/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 470.199.02

I can confirm, latest Linux build crashes on startup here too. No crash on Windows. Operating system: Linux-5.4.0-155-generic-x86_64-with-glibc2.31 64 Bits, X11 UI Graphics card: NVIDIA GeForce 940M/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 470.199.02

Pratik Borhade commented

2023-09-07 06:02:31 +02:00

Hi, please share crash logs: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#linux

Pratik Borhade added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2023-09-07 06:02:46 +02:00

heini commented

2023-09-07 11:31:15 +02:00

here it is:

blender.crash.txt

1.6 KiB

Pratik Borhade commented

2023-09-07 12:25:48 +02:00

Thanks. crash.txt has not captured any blender function in call stack. So I'm not sure about the culprit here.
Hardware is still supported unless any recent commit that bumps the requirement.
GPU drivers are bit old though. Could you update them @heini ?

Thanks. `crash.txt` has not captured any blender function in call stack. So I'm not sure about the culprit here. Hardware is still supported unless any recent commit that bumps the requirement. GPU drivers are bit old though. Could you update them @heini ?

heini commented

2023-09-09 18:55:15 +02:00

***** I updated the drivers, now it doesn't crash anymore. Thanks :)

Edit:
I cheered a little too early. I didn't update correctly and the system fell back to onboard gfx with which blender started correctly but slow, no GPU cycles.
I now managed to install the recommended nvidia version for my distribution 535.86.05-0ubuntu0.20.04.2 with the same uninformative crash log. I will have to install a second clean installation on the machine to investigate further. Don't want to mess up my current system right now.

***** I updated the drivers, now it doesn't crash anymore. Thanks :) Edit: I cheered a little too early. I didn't update correctly and the system fell back to onboard gfx with which blender started correctly but slow, no GPU cycles. I now managed to install the recommended nvidia version for my distribution 535.86.05-0ubuntu0.20.04.2 with the same uninformative crash log. I will have to install a second clean installation on the machine to investigate further. Don't want to mess up my current system right now.

blender.crash.txt

1.6 KiB

Pratik Borhade commented

2023-09-11 05:31:43 +02:00

@heini , thanks. Do you remember the last working 4.0 build?

heini commented

2023-09-11 14:43:56 +02:00

last one working was 30de3d7c1a.

last one working was 30de3d7c1a79.

Pratik Borhade commented

2023-09-12 05:09:12 +02:00

Thanks. Could you run blender from command line with --debug-gpu or --debug-gpu-force-workarounds arguments.
See if that generates any additional information after crash then share it here.
Crash could be due to the recent changes for Vulkan support. I'm not very sure though.
I'll forward this report to EEVEE devs afterwards

Thanks. Could you run blender from command line with `--debug-gpu` or `--debug-gpu-force-workarounds` arguments. See if that generates any additional information after crash then share it here. Crash could be due to the recent changes for Vulkan support. I'm not very sure though. I'll forward this report to EEVEE devs afterwards

heini commented

2023-09-12 20:44:41 +02:00

Ok, this is what I get. (I pasted the terminal output to the respective crash logs.)

blender.crash_debug_gpu_force_wrkrnds.txt

1.8 KiB

blender.crash_debug_gpu.txt

3.3 KiB

Pratik Borhade commented

2023-09-13 10:55:11 +02:00

Thanks.

INFO (gpu.debug): Notification : Program/shader state info: GLSL program SHD-eevee_legacy_volumes_clear failed to link
ERROR (gpu.shader): eevee_legacy_volumes_clear Linking:
| Geometry info
| -------------
| Error: C1013: function "is_zero" is already defined at 0(57)
| Error: C1013: function "is_zero" is already defined at 0(52)
| Error: C1013: function "is_zero" is already defined at 0(47)
| Error: C1013: function "main" is already defined at 0(1358)
| Error: C1038: declaration of "legacy_volume_vert_geom_iface" conflicts with previous declaration at 0(922)

Probably related to 5cf7089e43 which is fixed by d81165f3ec
Can you check again the crash today's 4.0 build?: https://builder.blender.org/download/daily/

Thanks. > INFO (gpu.debug): Notification : Program/shader state info: GLSL program SHD-eevee_legacy_volumes_clear failed to link ERROR (gpu.shader): eevee_legacy_volumes_clear Linking: | Geometry info | ------------- | Error: C1013: function "is_zero" is already defined at 0(57) | Error: C1013: function "is_zero" is already defined at 0(52) | Error: C1013: function "is_zero" is already defined at 0(47) | Error: C1013: function "main" is already defined at 0(1358) | Error: C1038: declaration of "legacy_volume_vert_geom_iface" conflicts with previous declaration at 0(922) Probably related to 5cf7089e43 which is fixed by d81165f3ecc849e197fd5b710d65190dc43ddd15 Can you check again the crash today's 4.0 build?: https://builder.blender.org/download/daily/

Pratik Borhade commented

2023-09-13 10:57:02 +02:00

Wait, buildbot builds has been same since 11 September, I'll ask someone to update them :)