Unable to launch blender 4 on Rocky linux 8.5 #117638

New Issue

mattiaslind · 2024-01-29T16:28:47+01:00

mattiaslind commented

2024-01-29 16:28:47 +01:00

System Information
Operating system: Rocky Linux 8.5
Graphics card: NVIDIA geForce RTX 3060/PCIe/SSE2

Blender Version
Broken: (4.1, 4.2)
Worked: (3.6)

Short description of error
Cannot launch blender. getting an error popup saying "Your graphics card or driver is not supported" .... "Graphics card: Unknown".
My grapchicscard driver is: 545.23.08. Tried on another computer here at the office with another graphics card and driver and I got the same issue and same error message.

Exact steps for others to reproduce the error
Launch blender 4.2 on Rocky Linux 8.5. This should be aligned with the VFX reference platform so should not be a problem. Xorg as windowmanager. Tried both gnome and KDE.

**System Information** Operating system: Rocky Linux 8.5 Graphics card: NVIDIA geForce RTX 3060/PCIe/SSE2 **Blender Version** Broken: (4.1, 4.2) Worked: (3.6) **Short description of error** Cannot launch blender. getting an error popup saying "Your graphics card or driver is not supported" .... "Graphics card: Unknown". My grapchicscard driver is: 545.23.08. Tried on another computer here at the office with another graphics card and driver and I got the same issue and same error message. **Exact steps for others to reproduce the error** Launch blender 4.2 on Rocky Linux 8.5. This should be aligned with the VFX reference platform so should not be a problem. Xorg as windowmanager. Tried both gnome and KDE.

Screenshot_20240129_162833.png

15 KiB

mattiaslind added the

labels 2024-01-29 16:28:48 +01:00

Jesse Yurkovich commented

2024-01-30 00:01:49 +01:00

Is your display connected to the GPU or to an input on the motherboard? It should be connected to the GPU if possible.

Additionally, what is the output of both glxinfo -B and nvidia-smi?

Is your display connected to the GPU or to an input on the motherboard? It should be connected to the GPU if possible. Additionally, what is the output of both `glxinfo -B` and `nvidia-smi`?

Jesse Yurkovich added

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Needs Triage

labels 2024-01-30 00:02:01 +01:00

mattiaslind commented

2024-01-30 09:34:19 +01:00

Hi Jesse!

Thanks for the response!
The displays are connected to the GPU.

The output of glxinfo -B is:

name of display: :0
display: :0 screen: 0
direct rendering: Yes
Memory info (GL_NVX_gpu_memory_info):
Dedicated video memory: 12288 MB
Total available memory: 12288 MB
Currently available dedicated video memory: 11054 MB
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: NVIDIA GeForce RTX 3060/PCIe/SSE2
OpenGL core profile version string: 4.6.0 NVIDIA 545.23.08
OpenGL core profile shading language version string: 4.60 NVIDIA
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6.0 NVIDIA 545.23.08
OpenGL shading language version string: 4.60 NVIDIA
OpenGL context flags: (none)
OpenGL profile mask: (none)

OpenGL ES profile version string: OpenGL ES 3.2 NVIDIA 545.23.08
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

And from nvidia-smi is:

+---------------------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=======================================================================================|
| 0 N/A N/A 150806 G /usr/libexec/Xorg 430MiB |
| 0 N/A N/A 151026 C ./rgsender 102MiB |
| 0 N/A N/A 151322 G /usr/bin/kwin_x11 102MiB |
| 0 N/A N/A 151385 G /usr/bin/plasmashell 117MiB |
| 0 N/A N/A 403085 G ...58272718,4515376781159976831,262144 178MiB |
| 0 N/A N/A 403327 G ...94399941,6692935353493080135,131072 29MiB |
+---------------------------------------------------------------------------------------+

Hi Jesse! Thanks for the response! The displays are connected to the GPU. The output of glxinfo -B is: name of display: :0 display: :0 screen: 0 direct rendering: Yes Memory info (GL_NVX_gpu_memory_info): Dedicated video memory: 12288 MB Total available memory: 12288 MB Currently available dedicated video memory: 11054 MB OpenGL vendor string: NVIDIA Corporation OpenGL renderer string: NVIDIA GeForce RTX 3060/PCIe/SSE2 OpenGL core profile version string: 4.6.0 NVIDIA 545.23.08 OpenGL core profile shading language version string: 4.60 NVIDIA OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile OpenGL version string: 4.6.0 NVIDIA 545.23.08 OpenGL shading language version string: 4.60 NVIDIA OpenGL context flags: (none) OpenGL profile mask: (none) OpenGL ES profile version string: OpenGL ES 3.2 NVIDIA 545.23.08 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20 And from nvidia-smi is: Tue Jan 30 09:31:41 2024 +---------------------------------------------------------------------------------------+ | NVIDIA-SMI 545.23.08 Driver Version: 545.23.08 CUDA Version: 12.3 | |-----------------------------------------+----------------------+----------------------+ | GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |=========================================+======================+======================| | 0 NVIDIA GeForce RTX 3060 Off | 00000000:01:00.0 On | N/A | | 0% 33C P8 19W / 170W | 1002MiB / 12288MiB | 22% Default | | | | N/A | +-----------------------------------------+----------------------+----------------------+ +---------------------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=======================================================================================| | 0 N/A N/A 150806 G /usr/libexec/Xorg 430MiB | | 0 N/A N/A 151026 C ./rgsender 102MiB | | 0 N/A N/A 151322 G /usr/bin/kwin_x11 102MiB | | 0 N/A N/A 151385 G /usr/bin/plasmashell 117MiB | | 0 N/A N/A 403085 G ...58272718,4515376781159976831,262144 178MiB | | 0 N/A N/A 403327 G ...94399941,6692935353493080135,131072 29MiB | +---------------------------------------------------------------------------------------+

Thomas Dinges added

Status

Needs Triage

and removed

Status

Needs Information from User

labels 2024-02-28 14:41:02 +01:00

Campbell Barton added the

Platform

Linux

Interest: X11

labels 2024-03-20 04:07:00 +01:00