Blender is incredibly unstable, constant crashes #120646

New Issue

David-Fischer · 2024-04-14T23:23:48+02:00

David-Fischer commented

2024-04-14 23:23:48 +02:00

System Information
Operating system: Windows-10-10.0.19045-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3080 Ti/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 551.61
Processor: i9-13900k
RAM: 128 gigs DDR5

Blender Version
Broken: version: 4.0.2, branch: blender-v4.0-release, commit date: 2023-12-05 07:41, hash: 9be62e85b727
Persists through 3.6 - 4.0.2

Short description of error
A few months back I updated my PC components. Motherboard, RAM, all that good stuff. Since then my Blender has been constantly crashing at a rate it has never done before. I can't work on anything even remotely resource heavy or the program just quits on me.

It doesn't crash on start up like I've seen commonly reported on Google, but I seem to be getting a similar error: "EXCEPTION_ACCESS_VIOLATION"

After installing all the new stuff, ironically Blender did run better and smoother but now it crashes so quickly. I've got a myriad of crash logs so I'm happy to share them if need be. I really don't know what else to do at this point.

Exact steps for others to reproduce the error
I've included a video of it crashing twice as well as a crash log for the first file.

**System Information** Operating system: Windows-10-10.0.19045-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3080 Ti/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 551.61 Processor: i9-13900k RAM: 128 gigs DDR5 **Blender Version** Broken: version: 4.0.2, branch: blender-v4.0-release, commit date: 2023-12-05 07:41, hash: `9be62e85b727` Persists through 3.6 - 4.0.2 **Short description of error** A few months back I updated my PC components. Motherboard, RAM, all that good stuff. Since then my Blender has been constantly crashing at a rate it has never done before. I can't work on anything even remotely resource heavy or the program just quits on me. It doesn't crash on start up like I've seen commonly reported on Google, but I seem to be getting a similar error: "EXCEPTION_ACCESS_VIOLATION" After installing all the new stuff, ironically Blender did run better and smoother but now it crashes so quickly. I've got a myriad of crash logs so I'm happy to share them if need be. I really don't know what else to do at this point. **Exact steps for others to reproduce the error** I've included a video of it crashing twice as well as a crash log for the first file.

2024-04-14 17-16-12.mp4

8.5 MiB

MinusGodzilla_V004.crash.txt

68 KiB

David-Fischer added the

labels 2024-04-14 23:23:49 +02:00

Alaska commented

2024-04-15 04:11:32 +02:00

The fact the crashing became much more common after upgrading your computer suggests this is a hardware issue rather than a software issue. But to confirm this, we'd need to run the same tests on a different computer.

Before we do that, let's rule out some configuration issues.

Can you please try installing the latest GPU drivers: https://www.nvidia.com/download/index.aspx
After doing that, can you please try running Blender with factory settings. The steps are as follows:
- From the top of Blender select File -> Defaults -> Load Factory Settings
- Open one of the files you're having issues with and do the steps you usually do to make it crash.
If you have overclocked or undervolted any part of your system (CPU, GPU, RAM (including XMP profiles)), please disable them and see if it helps.

Let us know if any of these things help you. If they don't, then can you please share one of the files that you're having crashing issue with, along with the steps required to get Blender to crash with that file.

Please keep in mind that we do not accept files containing copy written material.

The fact the crashing became much more common after upgrading your computer suggests this is a hardware issue rather than a software issue. But to confirm this, we'd need to run the same tests on a different computer. Before we do that, let's rule out some configuration issues. 1. Can you please try installing the latest GPU drivers: https://www.nvidia.com/download/index.aspx 2. After doing that, can you please try running Blender with factory settings. The steps are as follows: - From the top of Blender select `File -> Defaults -> Load Factory Settings` - Open one of the files you're having issues with and do the steps you usually do to make it crash. 3. If you have overclocked or undervolted any part of your system (CPU, GPU, RAM (including XMP profiles)), please disable them and see if it helps. Let us know if any of these things help you. If they don't, then can you please share one of the files that you're having crashing issue with, along with the steps required to get Blender to crash with that file. Please keep in mind that we do not accept files containing copy written material.

👍 1

Alaska added

Status

Needs Information from User

and removed

Status

Needs Triage

labels 2024-04-15 04:11:42 +02:00

YimingWu commented

2024-04-15 08:18:20 +02:00

crashing in armature_vert_task_with_dvert could indicate a problem with invalid vertex weight, so if you could share some test files that could reliably crash blender, we are happy to look into it :D

crashing in `armature_vert_task_with_dvert` could indicate a problem with invalid vertex weight, so if you could share some test files that could reliably crash blender, we are happy to look into it :D

👍 1

David-Fischer commented

2024-04-15 22:07:10 +02:00

So I did what @Alaska had suggested and I also had a friend test out the rig I had been using and while his lagged, his Blender didn't crash like mine did (lagging is what mine used to do). I also installed the Nvidia Studio Drivers (Which are apparently supposed to be more stable for animation and such) but still got a crash.

If the issue IS my hardware, how would I go about narrowing down what piece of hardware it is?

For some reason, I'm getting the feeling that it's my processor as I've read online that the 13th and 14th series of i9's apparently have stability issues.

@ChengduLittleA So the rig I tested is an MMD model that has some sort of modifier that allows it to be used in Blender. I'm not sure how to apply it so that it's no longer needed, but you're welcome to take a look.

So I did what @Alaska had suggested and I also had a friend test out the rig I had been using and while his lagged, his Blender didn't crash like mine did (lagging is what mine used to do). I also installed the Nvidia Studio Drivers (Which are apparently supposed to be more stable for animation and such) but still got a crash. If the issue IS my hardware, how would I go about narrowing down what piece of hardware it is? For some reason, I'm getting the feeling that it's my processor as I've read online that the 13th and 14th series of i9's apparently have stability issues. @ChengduLittleA So the rig I tested is an MMD model that has some sort of modifier that allows it to be used in Blender. I'm not sure how to apply it so that it's no longer needed, but you're welcome to take a look.

MinusGodzilla_V004.7z

84 MiB

Alaska commented

2024-04-17 03:40:54 +02:00

Using the attached file with the steps shown in the video attached to the original report. I could not reproduce a crash.

This combined with the testing you and your friend did suggests that it is probably a hardware issue, or a Blender issue that only manifests on specific hardware.

If the issue IS my hardware, how would I go about narrowing down what piece of hardware it is?

It can be a bit tricky some times. But the most likely culprits are the CPU and RAM.
I'm not sure the best way to test the CPU. You could try underclocking it and seeing if that helps. You could try this with Windows power management settings. But if that doesn't work you may need to adjust BIOS settings. Which I will not provide instructions on due to the fact I don't know your BIOS layout, and there is risk of damaging your computer when adjusting BIOS settings. So only test that if you are confident and know what you are doing.

Instructions to adjust clock speed via Windows power management settings:

Click on the Windows search bar and search for Edit Power Plan and select it
In the window that appears select Change Advanced Power Settings
In the new window that appears, expand the menu Processor Power Management
In there you will find Minimum processor state and Maximum processor state. Take note of these values so you can return to them once you're done testing. Then decrease Maximum (and Minimum if necessary) to something like 90%. Now your CPUs max clock speed is 90% of the advertised base clock.
Select Apply in the bottom right of the window and test Blender again. Let us how now that goes.

For RAM, as your RAM capacity increases, your CPU can have a harder time running the RAM at higher speeds. So to test this, I would suggest turning off your XMP profile if you have one enabled (If you don't know what XMP is, then you probably haven't enabled it).

If that doesn't help, removing sticks of RAM until you're down to 2, or 1 stick of RAM may increase stability if it is RAM related. So give that a try (Remember to turn off your computer before removing RAM sticks).

If you are uncomfortable working on your hardware, then don't do it.

System Information
Operating system: Windows-10-10.0.22631-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 4090/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 551.86
Blender version: 4.0.2, branch: blender-v4.0-release, commit date: 2023-12-05 07:41, hash: 9be62e85b727

Using the attached file with the steps shown in the video attached to the original report. I could not reproduce a crash. This combined with the testing you and your friend did suggests that it is probably a hardware issue, or a Blender issue that only manifests on specific hardware. > If the issue IS my hardware, how would I go about narrowing down what piece of hardware it is? It can be a bit tricky some times. But the most likely culprits are the CPU and RAM. I'm not sure the best way to test the CPU. You could try underclocking it and seeing if that helps. You could try this with Windows power management settings. But if that doesn't work you may need to adjust BIOS settings. Which I will not provide instructions on due to the fact I don't know your BIOS layout, and there is risk of damaging your computer when adjusting BIOS settings. So only test that if you are confident and know what you are doing. Instructions to adjust clock speed via Windows power management settings: 1. Click on the Windows search bar and search for `Edit Power Plan` and select it 2. In the window that appears select `Change Advanced Power Settings` 3. In the new window that appears, expand the menu `Processor Power Management` 4. In there you will find `Minimum processor state` and `Maximum processor state`. Take note of these values so you can return to them once you're done testing. Then decrease `Maximum` (and `Minimum` if necessary) to something like 90%. Now your CPUs max clock speed is 90% of the advertised base clock. 5. Select `Apply` in the bottom right of the window and test Blender again. Let us how now that goes. --- For RAM, as your RAM capacity increases, your CPU can have a harder time running the RAM at higher speeds. So to test this, I would suggest turning off your XMP profile if you have one enabled (If you don't know what XMP is, then you probably haven't enabled it). If that doesn't help, removing sticks of RAM until you're down to 2, or 1 stick of RAM may increase stability if it is RAM related. So give that a try (Remember to turn off your computer before removing RAM sticks). If you are uncomfortable working on your hardware, then don't do it. --- **System Information** Operating system: Windows-10-10.0.22631-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 4090/PCIe/SSE2 NVIDIA Corporation 4.6.0 NVIDIA 551.86 Blender version: 4.0.2, branch: blender-v4.0-release, commit date: 2023-12-05 07:41, hash: `9be62e85b727`

Alaska added

Status

Needs Triage

and removed

Status

Needs Information from User

labels 2024-04-30 15:14:54 +02:00

David-Fischer commented

2024-04-30 21:37:23 +02:00

@Alaska I managed to fix this issue!

A friend of mine informed me that the 13th and 14th gen processors from intel have very quick power spikes which the power supply won't be able to react to quickly enough. I've downloaded the "Intel Extreme Tuning Utility" and have adjusted the "Core Voltage Offset" to 0.125. After having done so, the sudden blender crashes have no longer occurred!!

This has also stabilized a lot of other programs unrelated to Blender along my system. I was having game crashes and such as well, likely due to the power spikes.

@Alaska I managed to fix this issue! A friend of mine informed me that the 13th and 14th gen processors from intel have very quick power spikes which the power supply won't be able to react to quickly enough. I've downloaded the "Intel Extreme Tuning Utility" and have adjusted the "Core Voltage Offset" to 0.125. After having done so, the sudden blender crashes have no longer occurred!! This has also stabilized a lot of other programs unrelated to Blender along my system. I was having game crashes and such as well, likely due to the power spikes.

Extreme tuning.JPG

43 KiB

Alaska commented

2024-05-01 02:45:02 +02:00

It's good to hear you've fixed it.

Looking at tech news, apparently a lot of motherboard manufacturers are releasing BIOS updates to fix the issue. So you may be able to install a BIOS update now or soon and uninstall Intel Extreme Tuning Utility.

It's good to hear you've fixed it. Looking at tech news, apparently a lot of motherboard manufacturers are releasing BIOS updates to fix the issue. So you may be able to install a BIOS update now or soon and uninstall Intel Extreme Tuning Utility.

Alaska closed this issue

2024-05-01 02:45:05 +02:00

Blender Bot added

and removed

labels 2024-05-01 02:45:08 +02:00

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