Blender won't open after PC crashes #121047

New Issue

Aidin-Hopwood · 2024-04-24T21:53:21+02:00

Aidin-Hopwood commented

2024-04-24 21:53:21 +02:00

System Information
Operating system: Windows 10
Graphics card: AMD Radeon HD 7600M Series

Onboard graphics: Intel HD Graphics 4000,

Blender Version
4.1.1

I'm trying to help someone who's pc won't open blender after it crashed

Blender lagged their PC, and then their PC crashed and blender now won't open

**System Information** Operating system: Windows 10 Graphics card: AMD Radeon HD 7600M Series Onboard graphics: Intel HD Graphics 4000, **Blender Version** 4.1.1 I'm trying to help someone who's pc won't open blender after it crashed Blender lagged their PC, and then their PC crashed and blender now won't open

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248 KiB

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186 KiB

Aidin-Hopwood added the

labels 2024-04-24 21:53:22 +02:00

YimingWu commented

2024-04-25 04:20:21 +02:00

Hi @Aidin-Hopwood , thanks for reporting! However there's not enough information to determine this as a bug. We are gonna need the user's more detailed system information or crash log. From what I can tell in what you had given us, it's likely a driver or video hardware issue. AMD is known to sometimes randomly have driver problem under windows. If blender can't launch, either it's because the video driver was updated by windows and it shouldn't be, or some windows update forced the internal graphics to run instead of the discrete graphics, in which case HD4000 isn't supported by blender 4.1 now.

Will close this issue due to lack of information. Feel free to let them report again with adequate info.

Hi @Aidin-Hopwood , thanks for reporting! However there's not enough information to determine this as a bug. We are gonna need the user's more detailed system information or crash log. From what I can tell in what you had given us, it's likely a driver or video hardware issue. AMD is known to sometimes randomly have driver problem under windows. If blender can't launch, either it's because the video driver was updated by windows and it shouldn't be, or some windows update forced the internal graphics to run instead of the discrete graphics, in which case HD4000 isn't supported by blender 4.1 now. Will close this issue due to lack of information. Feel free to let them report again with adequate info.

YimingWu closed this issue

2024-04-25 04:20:24 +02:00

Blender Bot added

and removed

labels 2024-04-25 04:20:27 +02:00

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