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blender 4..3 alpha Still unresponsive and unable to open #126812

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opened 2024-08-27 06:52:59 +02:00 by yeye · 16 comments
yeye commented 2024-08-27 06:52:59 +02:00
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System Information
Operating system:Windows-10-10.0.19041-SP0 64 位
Graphics card: Intel（R） Iris（R） Xe Graphics Intel 4.6.0 - Build 31.0.101.5388

Blender Version
Broken: blender 4.3 alpha (since Aug 21)
Worked: blender 4.3 alpha (since Aug 19)

Short description of error
Still unresponsive and unable to open

Exact steps for others to reproduce the error
Unable to open blender

**System Information** Operating system:Windows-10-10.0.19041-SP0 64 位 Graphics card: Intel（R） Iris（R） Xe Graphics Intel 4.6.0 - Build 31.0.101.5388 **Blender Version** Broken: blender 4.3 alpha (since Aug 21) Worked: blender 4.3 alpha (since Aug 19) **Short description of error** Still unresponsive and unable to open **Exact steps for others to reproduce the error** Unable to open blender
未响应.PNG
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未响应.PNG
yeye added the
Severity
Normal
Type
Bug
Status
Needs Triage
 labels 2024-08-27 06:52:59 +02:00
Pratik Borhade commented 2024-08-27 07:40:44 +02:00
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Hi, thanks for the report. Does it work if you launch blender from blender_factory_startup.cmd or blender_debug_gpu_glitchworkaround.cmd batch file?

Hi, thanks for the report. Does it work if you launch blender from `blender_factory_startup.cmd` or `blender_debug_gpu_glitchworkaround.cmd` batch file?
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 labels 2024-08-27 07:40:54 +02:00
Pratik Borhade commented 2024-08-27 07:42:03 +02:00
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Also, are you sure intel igpu is used? Do you have dedicated graphics in system?

Also, are you sure intel igpu is used? Do you have dedicated graphics in system?
yeye commented 2024-08-27 08:18:37 +02:00
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Also, are you sure intel igpu is used? Do you have dedicated graphics in system?

Yes, I'm sure，my computer doesn't have another monitor,The logs log Error opening HIP dynamic library，Oh, I forgot to mention that Blender 4.1 version can run normally on my computer, but 4.3alpha doesn't work. It keeps showing no response and can't be opened

> Also, are you sure intel igpu is used? Do you have dedicated graphics in system? Yes, I'm sure，my computer doesn't have another monitor,The logs log Error opening HIP dynamic library，Oh, I forgot to mention that Blender 4.1 version can run normally on my computer, but 4.3alpha doesn't work. It keeps showing no response and can't be opened
日志截图.png
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日志截图.png
yeye commented 2024-08-27 10:16:29 +02:00
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Hi, thanks for the report. Does it work if you launch blender from blender_factory_startup.cmd or blender_debug_gpu_glitchworkaround.cmd batch file?
Sorry, I didn't see it earlier. I just ran these two cmd files, but they didn't work and still can't be opened. Below are the log files

> Hi, thanks for the report. Does it work if you launch blender from `blender_factory_startup.cmd` or `blender_debug_gpu_glitchworkaround.cmd` batch file? Sorry, I didn't see it earlier. I just ran these two cmd files, but they didn't work and still can't be opened. Below are the log files
1blender_debug_output.txt
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Pratik Borhade commented 2024-08-27 11:33:44 +02:00
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So this is failing with blender_factory_startup.cmd too?
Can you check eventviewer or reliability monitor after blender fails to open. They might have reported relevant error.

So this is failing with `blender_factory_startup.cmd` too? Can you check eventviewer or reliability monitor after blender fails to open. They might have reported relevant error.
yeye commented 2024-08-28 01:23:42 +02:00
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yes，blender_factory_startup.cmd also failed ， The reliability monitor shows that it stops interacting with Windows and closes, Eventviewer displays source application hang, event ID (E) 1002, task category (Y) 101.
The reliability monitor displays as follows

源
Blender

摘要
Stopped responding and was closed

日期
‎2024/‎8/‎28 7:47

状态
已发送报告

描述
A problem caused this program to stop interacting with Windows.
错误的应用程序路径: D:\blender-4.3.0-alpha+main.bb24677a76ce-windows.amd64-release\blender.exe

问题签名
问题事件名称: AppHangB1
Application Name: blender.exe
Application Version: 4.3.0.0
Application Timestamp: 66cd3055
Hang Signature: e94e
Hang Type: 134217728
OS 版本: 10.0.19045.2.0.0.768.99
区域设置 ID: 2052
Additional Hang Signature 1: e94ec99d284470103d30484181309791
Additional Hang Signature 2: 7b78
Additional Hang Signature 3: 7b78aaac82d6ed132c3c12166d991f12
Additional Hang Signature 4: e94e
Additional Hang Signature 5: e94ec99d284470103d30484181309791
Additional Hang Signature 6: 7b78
Additional Hang Signature 7: 7b78aaac82d6ed132c3c12166d991f12

关于该问题的额外信息
存储段 ID: de735f767f0d3b586b0fbad85d66c427 (1949982602117432359)

yes，blender_factory_startup.cmd also failed ， The reliability monitor shows that it stops interacting with Windows and closes, Eventviewer displays source application hang, event ID (E) 1002, task category (Y) 101. The reliability monitor displays as follows 源 Blender 摘要 Stopped responding and was closed 日期 ‎2024/‎8/‎28 7:47 状态 已发送报告 描述 A problem caused this program to stop interacting with Windows. 错误的应用程序路径: D:\blender-4.3.0-alpha+main.bb24677a76ce-windows.amd64-release\blender.exe 问题签名 问题事件名称: AppHangB1 Application Name: blender.exe Application Version: 4.3.0.0 Application Timestamp: 66cd3055 Hang Signature: e94e Hang Type: 134217728 OS 版本: 10.0.19045.2.0.0.768.99 区域设置 ID: 2052 Additional Hang Signature 1: e94ec99d284470103d30484181309791 Additional Hang Signature 2: 7b78 Additional Hang Signature 3: 7b78aaac82d6ed132c3c12166d991f12 Additional Hang Signature 4: e94e Additional Hang Signature 5: e94ec99d284470103d30484181309791 Additional Hang Signature 6: 7b78 Additional Hang Signature 7: 7b78aaac82d6ed132c3c12166d991f12 关于该问题的额外信息 存储段 ID: de735f767f0d3b586b0fbad85d66c427 (1949982602117432359)
yeye commented 2024-08-28 04:07:08 +02:00
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Hello, I tried to open blender 4.3alpha uploaded on August 19th today and it worked fine, but I couldn't open alpha uploaded from August 21st to 27th ，

Hello, I tried to open blender 4.3alpha uploaded on August 19th today and it worked fine, but I couldn't open alpha uploaded from August 21st to 27th ，
Pratik Borhade commented 2024-08-28 05:12:46 +02:00
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Thanks. Can you share the hash of last working and first bad blender build?

Thanks. Can you share the hash of last working and first bad blender build?
Pratik Borhade commented 2024-08-28 05:18:55 +02:00
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Random guess, could it be due to the change on library side?: bb7ae0e107

Random guess, could it be due to the change on library side?: https://projects.blender.org/blender/lib-windows_x64/commit/bb7ae0e107391705e20dc424ffc53edeea4d51de
yeye commented 2024-08-28 09:36:47 +02:00
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Hello, I guess it hasn't been working since August 21st. The 4.3alpha I tested on August 15th, 16th, 17th, 19th, and uploaded on August 19th works normally without any problems. Currently, the 8.21st and 8.27alphas I have tested cannot be opened

Hello, I guess it hasn't been working since August 21st. The 4.3alpha I tested on August 15th, 16th, 17th, 19th, and uploaded on August 19th works normally without any problems. Currently, the 8.21st and 8.27alphas I have tested cannot be opened
Snipaste_2024-08-28_15-33-21.png
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Snipaste_2024-08-28_15-33-21.png
Pratik Borhade commented 2024-08-28 10:34:57 +02:00
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Thanks. I do not have anything to add further so resetting the status

Thanks. I do not have anything to add further so resetting the status
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 labels 2024-08-28 10:36:39 +02:00
YimingWu commented 2024-08-28 10:58:16 +02:00
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Hi @yeye , do you have any plugins enabled? Are you unzipping blender directly over your existing installation or to a new fresh directory? It could be possible that some plugins are trying to connect the internet and caused blender to hang.

Hi @yeye , do you have any plugins enabled? Are you unzipping blender directly over your existing installation or to a new fresh directory? It could be possible that some plugins are trying to connect the internet and caused blender to hang.
yeye commented 2024-08-29 04:52:43 +02:00
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@ChengduLittleA No, I didn't have the chance to enable the plugin because I couldn't even open Blender. I just unzipped Blender directly over your existing installation

@ChengduLittleA No, I didn't have the chance to enable the plugin because I couldn't even open Blender. I just unzipped Blender directly over your existing installation
YimingWu commented 2024-08-29 05:35:41 +02:00
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@yeye please unzip to a new place. It's possible that your old installation had plugin enabled and it will stay in the same scripts directory if you unzip over the old version.

@yeye please unzip to a new place. It's possible that your old installation had plugin enabled and it will stay in the same scripts directory if you unzip over the old version.
Pratik Borhade added
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yeye commented 2024-08-29 09:57:57 +02:00
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@ChengduLittleA Hello, I tried to unzip to a new directory, but it still doesn't work. I can't open it

@ChengduLittleA Hello, I tried to unzip to a new directory, but it still doesn't work. I can't open it
Xavier Hallade commented 2024-09-03 13:15:44 +02:00
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I confirm this is happening since 86e9254a63 on my A770.
It's hanging in glLinkProgram. Maybe this can be mitigated from the application side but it shouldn't hang in the driver like it currently does. I've reported the issue to the driver team.

I confirm this is happening since 86e9254a63bf53d09b9e6716c4defe93a5d70a6c on my A770. It's hanging in glLinkProgram. Maybe this can be mitigated from the application side but it shouldn't hang in the driver like it currently does. I've reported the issue to the driver team.
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