Cannot access to the system properties panel #45038

New Issue

Billy Poirotte · 2015-06-11T23:43:17+02:00

Billy Poirotte commented

2015-06-11 23:43:17 +02:00

System Information
Operating system and graphics card
Windows 7 64Bits, ATI Mobility Radeon HD 5650
Blender Version
Broken: 2.75 RC1, bff8b5d
Worked: (optional)

Short description of error
Blender crashes when I try to access to the system preferences
Exact steps for others to reproduce the error
Open blender 2.75 RC1, open the user preferences panel, next click on the system index -> blender crashes and shuts off.

**System Information** Operating system and graphics card Windows 7 64Bits, ATI Mobility Radeon HD 5650 **Blender Version** Broken: 2.75 RC1, bff8b5d Worked: (optional) **Short description of error** Blender crashes when I try to access to the system preferences **Exact steps for others to reproduce the error** Open blender 2.75 RC1, open the user preferences panel, next click on the system index -> blender crashes and shuts off.

Billy Poirotte commented

2015-06-11 23:43:17 +02:00

Changed status to: 'Open'

Billy Poirotte self-assigned this 2015-06-11 23:43:17 +02:00

Billy Poirotte commented

2015-06-11 23:43:17 +02:00

Added subscriber: @Bil55

Thomas Dinges commented

2015-06-12 02:08:47 +02:00

Added subscriber: @ThomasDinges

Thomas Dinges commented

2015-06-12 02:08:47 +02:00

Please make sure you have the latest drivers installed for your GPU and all updates to your operating system.

Bastien Montagne commented

2015-06-12 10:00:46 +02:00

Added subscriber: @mont29

Bastien Montagne commented

2015-06-12 10:00:46 +02:00

Please:

Ensure both your OS and drivers are fully up-to-date.
For Windows 7, at least service pack 1 is mandatory, please ensure it is installed on your machine.
Ensure your GPU driver supports at least OpenGL 1.4.
Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not).
Try to tweak OGL settings in UserPreferences, System tab (open userprefs as a regular space).
Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.).
Attach here the report generated by Help -> System Info.
Try to place this dll next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

Please: * Ensure both your OS and drivers are fully up-to-date. * For Windows 7, at least service pack 1 is mandatory, please ensure it is installed on your machine. * Ensure your GPU driver supports at least OpenGL 1.4. * Try to start Blender in factory settings (`--factory-startup` commandline option) (this will ensure whether this is a userpref or addon issue or not). * Try to tweak OGL settings in UserPreferences, System tab (open userprefs as a regular space). * Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.). * Attach here the report generated by Help -> System Info. * Try to place [this dll](http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll) next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

Billy Poirotte was unassigned by Bastien Montagne

2015-06-12 10:01:00 +02:00

Julian Eisel commented

2015-06-28 22:04:13 +02:00

Added subscriber: @JulianEisel