Crash when go to File-User Preferences-System or choose Cycles renderer #45547

New Issue

Vitalik · 2015-07-24T11:24:54+02:00

Vitalik commented

2015-07-24 11:24:54 +02:00

System Information
Operating system and graphics card
Windows 7 Home Premium 64bit , ATI Radeon HD 4450
Blender Version
Blender 2.75a , Hash: c27589e , Date:2015-07-07 14:56

Short description of error
Whatever I do in Blender(even just simple start and do nothing) when go to File-User Preferences and click System tab - Blender is dropdown without any messages. Exactly the same when I try to choose Cycles renderer in dropdown list in Infobar.

**System Information** Operating system and graphics card Windows 7 Home Premium 64bit , ATI Radeon HD 4450 **Blender Version** Blender 2.75a , Hash: c27589e , Date:2015-07-07 14:56 **Short description of error** Whatever I do in Blender(even just simple start and do nothing) when go to File-User Preferences and click System tab - Blender is dropdown without any messages. Exactly the same when I try to choose Cycles renderer in dropdown list in Infobar.

Vitalik commented

2015-07-24 11:24:54 +02:00

Changed status to: 'Open'

Vitalik self-assigned this 2015-07-24 11:24:54 +02:00

Vitalik commented

2015-07-24 11:24:54 +02:00

Added subscriber: @staratel20

Vitalik removed their assignment 2015-07-24 12:09:01 +02:00

Julian Eisel commented

2015-07-24 14:19:30 +02:00

Added subscriber: @JulianEisel

Julian Eisel commented

2015-07-24 14:19:30 +02:00

Although this is a driver issue, a workaround for this on Blender's side was committed by Sergey recently. Could you try with latest build from buildbot to see if crash is fixed?

Although this is a driver issue, a workaround for this on Blender's side was committed by Sergey recently. Could you try with latest build from [buildbot ](https://builder.blender.org/download/) to see if crash is fixed?

Vitalik commented

2015-07-24 14:53:25 +02:00

Of couse I'll be do this! Thanks for quick responce! For more clean experiment do I need install over current version or need uninstall before?

Julian Eisel commented

2015-07-24 15:05:01 +02:00

Since buildbot doesn't do installer builds, you don't need to install anything, just download and extract the .zip.

Vitalik commented

2015-07-24 15:33:52 +02:00

Still have both problems. Unfortunely, behavior absolutely the same.

Sergey Sharybin commented

2015-07-24 17:52:06 +02:00

Added subscriber: @Sergey

Sergey Sharybin commented

2015-07-24 17:52:06 +02:00

Does it crash when you do Help -> System Info? If not, please attach the system-info.txt. If it crashes, please upload system-info.txt generated by 2.74 release.

Also please run blender from the command line with --debug-cycles command line argument and attach the output here.

Does it crash when you do Help -> System Info? If not, please attach the system-info.txt. If it crashes, please upload system-info.txt generated by 2.74 release. Also please run blender from the command line with --debug-cycles command line argument and attach the output here.

Vitalik commented

2015-07-24 19:00:22 +02:00

From where you know it? (joke). It's really happens. So I start download 2.74 and attach file as quick as possible.

Ooops! While write message I decide to verify - can I download exactly version 2.74. And I don'r. Try to click on this link

https://www.blender.org/features/past-releases/2-74/

and site redirect me to download 2.75a. So, what I do wrong?

Thank you guys for your help.

From where you know it? (joke). It's really happens. So I start download 2.74 and attach file as quick as possible. Ooops! While write message I decide to verify - can I download exactly version 2.74. And I don'r. Try to click on this link https://www.blender.org/features/past-releases/2-74/ and site redirect me to download 2.75a. So, what I do wrong? Thank you guys for your help.

Julian Eisel commented

2015-07-24 19:06:28 +02:00

Try from here: http://download.blender.org/release/

Vitalik commented

2015-07-24 19:14:13 +02:00

It works, download strarted well. Add this link to my bookmarks - like it.

30% downloaded so soon I send a file.

It works, download strarted well. Add this link to my bookmarks - like it. 30% downloaded so soon I send a file.

Vitalik commented

2015-07-24 19:52:04 +02:00

All not so simple as I think. When do your steps in left right coner of infobar I see the message:

System information generated in system-info.txt

Then I go to folder, where placed blender.exe -file and don't see file with this name. Also I try to search this file through windows search. And file with this name absent. I try to maximize infobar to see the path, but there only file name. What I do wrong?

All not so simple as I think. When do your steps in left right coner of infobar I see the message: System information generated in system-info.txt Then I go to folder, where placed blender.exe -file and don't see file with this name. Also I try to search this file through windows search. And file with this name absent. I try to maximize infobar to see the path, but there only file name. What I do wrong?

Aaron Carlisle commented

2015-07-24 20:19:22 +02:00

Added subscriber: @Blendify

Aaron Carlisle commented

2015-07-24 20:19:22 +02:00

the system info is opened in blender you have to go to the text editor and open it up

Vitalik commented

2015-07-24 20:26:18 +02:00

In Text Editor also don't see the file(after press Help-System info). Attach the screen{F212195}

In Text Editor also don't see the file(after press Help-System info). Attach the screen{[F212195](https://archive.blender.org/developer/F212195/sc1.PNG.png)}

Julian Eisel commented

2015-07-24 23:08:26 +02:00

That's not the Text Editor, that's the File Browser. More info here .

That's not the Text Editor, that's the File Browser. More info [here ](http://blender.org/manual/editors/index.html).

Vitalik commented

2015-07-24 23:42:03 +02:00

Yes it is. I capture screen because in Text Editor I was not saw anything and then switch to File Browser.

Now I have done little video with my steps, maybe it bring some clear what I do wrong.

Sorry for my english{F212220}

Yes it is. I capture screen because in Text Editor I was not saw anything and then switch to File Browser. Now I have done little video with my steps, maybe it bring some clear what I do wrong. Sorry for my english{[F212220](https://archive.blender.org/developer/F212220/blender.avi)}

Julian Eisel commented

2015-07-24 23:49:56 +02:00

You have to select the text from the Text Editor header menu.

Vitalik commented

2015-07-25 00:07:42 +02:00

By clicking-triking I just do it)). Steps to get info is not so obvious at my opinion). So - ta ta ta!:

Blender 2.74 (sub 0) System Information

Blender:

version 2.74 (sub 0), branch b'master', commit date b'2015-03-31' b'13:39', hash b'000dfc0', b'Release'
build date: b'2015-03-31', b'15:46:51'
platform: b'Windows:32bit'
binary path: 'E:\1\fidgo\all\blender-2.74-windows64\blender-2.74-windows64\blender-app.exe'
build cflags: b'-DWITH_FREESTYLE /nologo /J /W3 /Gd /w34062 /wd4018 /wd4065 /wd4127 /wd4181 /wd4200 /wd4244 /wd4267 /wd4305 /wd4800 /we4013 /we4431 /D_WIN32_WINNT=0x600 /DOIIO_STATIC_BUILD /openmp -O2 /Ob2 -DWIN32 -D_CONSOLE -D_LIB -D_CRT_SECURE_NO_DEPRECATE -DOPJ_STATIC -DWIN64 -DWITH_MOD_FLUID -DWITH_MOD_OCEANSIM -D__LITTLE_ENDIAN -DWITH_AUDASPACE -DWITH_AVI -DWITH_OPENNL'
build cxxflags: b'/nologo /J /W3 /Gd /w34062 /wd4018 /wd4065 /wd4127 /wd4181 /wd4200 /wd4244 /wd4267 /wd4305 /wd4800 /we4013 /we4431 /D_WIN32_WINNT=0x600 /DOIIO_STATIC_BUILD /openmp /EHsc -O2 /Ob2 -DWIN32 -D_CONSOLE -D_LIB -D_CRT_SECURE_NO_DEPRECATE -DOPJ_STATIC -DWIN64 -DWITH_MOD_FLUID -DWITH_MOD_OCEANSIM -D__LITTLE_ENDIAN__ -DWITH_AUDASPACE -DWITH_AVI -DWITH_OPENNL'
build linkflags: b'/SUBSYSTEM:CONSOLE /MACHINE:X64 /STACK:2097152 /OPT:NOREF /INCREMENTAL:NO /NODEFAULTLIB:msvcrt.lib /NODEFAULTLIB:msvcmrt.lib /NODEFAULTLIB:msvcurt.lib /NODEFAULTLIB:msvcrtd.lib'
build system: b'SCons'

Python:

version: 3.4.2 (default, Dec 7 2014, 18:21:18) [MSC v.1800 64 bit (AMD64)]
paths:
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\2.74\scripts\addons'
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\2.74\scripts\startup'
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\2.74\scripts\modules'
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\python34.zip'
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\2.74\python\DLLs'
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\2.74\python\lib'
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64'
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\2.74\python'
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\2.74\python\lib\site-packages'
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\2.74\scripts\freestyle\modules'
'E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\2.74\scripts\addons\modules'
'C:\Users\BE\AppData\Roaming\Blender Foundation\Blender\2.74\scripts\addons\modules'

Directories:

scripts: ['E:\1\_fidgo\_all\blender-2.74-windows64\blender-2.74-windows64\2.74\scripts']
user scripts: 'C:\Users\BE\AppData\Roaming\Blender Foundation\Blender\2.74\scripts'
pref scripts: None
datafiles: 'C:\Users\BE\AppData\Roaming\Blender Foundation\Blender\2.74\datafiles\'
config: 'C:\Users\BE\AppData\Roaming\Blender Foundation\Blender\2.74\config\'
scripts : 'C:\Users\BE\AppData\Roaming\Blender Foundation\Blender\2.74\scripts\'
autosave: 'C:\Users\BE\AppData\Roaming\Blender Foundation\Blender\2.74\autosave\'
tempdir: 'C:\Users\BE\AppData\Local\Temp\blender_a07888\'

FFmpeg:

'avcodec':' ''55, 39, 101'
'avdevice':' ''55, 5, 100'
'avformat':' ''55, 19, 104'
'avutil':' ''52, 48, 101'
'swscale':' '' 2, 5, 101'

SDL

Version: 2.0.3
Loading method: linked (WITH_SDL_DYNLOAD=OFF)

Other Libraries:

OpenColorIO: 1, 0, 8
OpenImageIO: 1, 4, 16
OpenShadingLanguage: 1, 5, 11

OpenGL

renderer: 'ATI Radeon HD 4450'
vendor: 'ATI Technologies Inc.'
version: '3.3.11672 Compatibility Profile Context'
extensions:
'GL_AMDX_debug_output GL_AMDX_vertex_shader_tessellator'
'GL_AMD_conservative_depth GL_AMD_debug_output'
'GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend'
'GL_AMD_name_gen_delete GL_AMD_performance_monitor GL_AMD_pinned_memory'
'GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture'
'GL_AMD_shader_stencil_export GL_AMD_texture_cube_map_array'
'GL_AMD_texture_texture4 GL_AMD_vertex_shader_tessellator'
'GL_ARB_ES2_compatibility GL_ARB_base_instance'
'GL_ARB_blend_func_extended GL_ARB_color_buffer_float'
'GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth'
'GL_ARB_copy_buffer GL_ARB_depth_buffer_float GL_ARB_depth_clamp'
'GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_buffers_blend'
'GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced'
'GL_ARB_explicit_attrib_location GL_ARB_fragment_coord_conventions'
'GL_ARB_fragment_program GL_ARB_fragment_program_shadow'
'GL_ARB_fragment_shader GL_ARB_framebuffer_object'
'GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4'
'GL_ARB_get_program_binary GL_ARB_half_float_pixel'
'GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays'
'GL_ARB_internalformat_query GL_ARB_map_buffer_alignment'
'GL_ARB_map_buffer_range GL_ARB_multisample GL_ARB_multitexture'
'GL_ARB_occlusion_query GL_ARB_occlusion_query2'
'GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite'
'GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_sampler_objects'
'GL_ARB_seamless_cube_map GL_ARB_separate_shader_objects'
'GL_ARB_shader_bit_encoding GL_ARB_shader_objects'
'GL_ARB_shader_precision GL_ARB_shader_stencil_export'
'GL_ARB_shader_texture_lod GL_ARB_shading_language_100'
'GL_ARB_shading_language_420pack GL_ARB_shading_language_packing'
'GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync'
'GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object'
'GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_compression'
'GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map'
'GL_ARB_texture_cube_map_array GL_ARB_texture_env_add'
'GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar'
'GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather'
'GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample'
'GL_ARB_texture_non_power_of_two GL_ARB_texture_query_lod'
'GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui'
'GL_ARB_texture_snorm GL_ARB_texture_storage GL_ARB_timer_query'
'GL_ARB_transform_feedback2 GL_ARB_transform_feedback3'
'GL_ARB_transform_feedback_instanced GL_ARB_transpose_matrix'
'GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra'
'GL_ARB_vertex_array_object GL_ARB_vertex_buffer_object'
'GL_ARB_vertex_program GL_ARB_vertex_shader'
'GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array'
'GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_envmap_bumpmap'
'GL_ATI_fragment_shader GL_ATI_meminfo GL_ATI_separate_stencil'
'GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3'
'GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_abgr'
'GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color'
'GL_EXT_blend_equation_separate GL_EXT_blend_func_separate'
'GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array'
'GL_EXT_copy_buffer GL_EXT_copy_texture GL_EXT_direct_state_access'
'GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements'
'GL_EXT_fog_coord GL_EXT_framebuffer_blit'
'GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object'
'GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4'
'GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_histogram'
'GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil'
'GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object'
'GL_EXT_point_parameters GL_EXT_provoking_vertex GL_EXT_rescale_normal'
'GL_EXT_secondary_color GL_EXT_separate_specular_color'
'GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_subtexture'
'GL_EXT_texgen_reflection GL_EXT_texture3D GL_EXT_texture_array'
'GL_EXT_texture_buffer_object GL_EXT_texture_compression_latc'
'GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc'
'GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp'
'GL_EXT_texture_env_add GL_EXT_texture_env_combine'
'GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic'
'GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias'
'GL_EXT_texture_mirror_clamp GL_EXT_texture_object'
'GL_EXT_texture_rectangle GL_EXT_texture_sRGB'
'GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent'
'GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle'
'GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array'
'GL_EXT_vertex_array_bgra GL_IBM_texture_mirrored_repeat'
'GL_KTX_buffer_region GL_NV_blend_square GL_NV_conditional_render'
'GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_explicit_multisample'
'GL_NV_float_buffer GL_NV_half_float GL_NV_primitive_restart'
'GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap'
'GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod'
'GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control'

Implementation Dependent OpenGL Limits:

Maximum Fixed Function Texture Units: 8

GLSL:
Maximum Varying Floats: 128
Maximum Vertex Attributes: 29
Maximum Vertex Uniform Components: 16384
Maximum Fragment Uniform Components: 16384
Maximum Vertex Image Units: 16
Maximum Fragment Image Units: 16
Maximum Pipeline Image Units: 32

Cycles

CPU device capabilities: SSE2 SSE3

By clicking-triking I just do it)). Steps to get info is not so obvious at my opinion). So - ta ta ta!: **** # Blender 2.74 (sub 0) System Information **** Blender: **** version 2.74 (sub 0), branch b'master', commit date b'2015-03-31' b'13:39', hash b'000dfc0', b'Release' build date: b'2015-03-31', b'15:46:51' platform: b'Windows:32bit' binary path: 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\blender-app.exe' build cflags: b'-DWITH_FREESTYLE /nologo /J /W3 /Gd /w34062 /wd4018 /wd4065 /wd4127 /wd4181 /wd4200 /wd4244 /wd4267 /wd4305 /wd4800 /we4013 /we4431 /D_WIN32_WINNT=0x600 /DOIIO_STATIC_BUILD /openmp -O2 /Ob2 -DWIN32 -D_CONSOLE -D_LIB -D_CRT_SECURE_NO_DEPRECATE -DOPJ_STATIC -DWIN64 -DWITH_MOD_FLUID -DWITH_MOD_OCEANSIM -D__LITTLE_ENDIAN__ -DWITH_AUDASPACE -DWITH_AVI -DWITH_OPENNL' build cxxflags: b'/nologo /J /W3 /Gd /w34062 /wd4018 /wd4065 /wd4127 /wd4181 /wd4200 /wd4244 /wd4267 /wd4305 /wd4800 /we4013 /we4431 /D_WIN32_WINNT=0x600 /DOIIO_STATIC_BUILD /openmp /EHsc -O2 /Ob2 -DWIN32 -D_CONSOLE -D_LIB -D_CRT_SECURE_NO_DEPRECATE -DOPJ_STATIC -DWIN64 -DWITH_MOD_FLUID -DWITH_MOD_OCEANSIM -D__LITTLE_ENDIAN__ -DWITH_AUDASPACE -DWITH_AVI -DWITH_OPENNL' build linkflags: b'/SUBSYSTEM:CONSOLE /MACHINE:X64 /STACK:2097152 /OPT:NOREF /INCREMENTAL:NO /NODEFAULTLIB:msvcrt.lib /NODEFAULTLIB:msvcmrt.lib /NODEFAULTLIB:msvcurt.lib /NODEFAULTLIB:msvcrtd.lib' build system: b'SCons' Python: **** version: 3.4.2 (default, Dec 7 2014, 18:21:18) [MSC v.1800 64 bit (AMD64)] paths: 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\2.74\\scripts\\addons' 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\2.74\\scripts\\startup' 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\2.74\\scripts\\modules' 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\python34.zip' 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\2.74\\python\\DLLs' 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\2.74\\python\\lib' 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64' 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\2.74\\python' 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\2.74\\python\\lib\\site-packages' 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\2.74\\scripts\\freestyle\\modules' 'E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\2.74\\scripts\\addons\\modules' 'C:\\Users\\BE\\AppData\\Roaming\\Blender Foundation\\Blender\\2.74\\scripts\\addons\\modules' Directories: **** scripts: ['E:\\1\\_fidgo\\_all\\blender-2.74-windows64\\blender-2.74-windows64\\2.74\\scripts'] user scripts: 'C:\\Users\\BE\\AppData\\Roaming\\Blender Foundation\\Blender\\2.74\\scripts' pref scripts: None datafiles: 'C:\\Users\\BE\\AppData\\Roaming\\Blender Foundation\\Blender\\2.74\\datafiles\\' config: 'C:\\Users\\BE\\AppData\\Roaming\\Blender Foundation\\Blender\\2.74\\config\\' scripts : 'C:\\Users\\BE\\AppData\\Roaming\\Blender Foundation\\Blender\\2.74\\scripts\\' autosave: 'C:\\Users\\BE\\AppData\\Roaming\\Blender Foundation\\Blender\\2.74\\autosave\\' tempdir: 'C:\\Users\\BE\\AppData\\Local\\Temp\\blender_a07888\\' FFmpeg: **** 'avcodec':' ''55, 39, 101' 'avdevice':' ''55, 5, 100' 'avformat':' ''55, 19, 104' 'avutil':' ''52, 48, 101' 'swscale':' '' 2, 5, 101' SDL **** Version: 2.0.3 Loading method: linked (WITH_SDL_DYNLOAD=OFF) Other Libraries: **** OpenColorIO: 1, 0, 8 OpenImageIO: 1, 4, 16 OpenShadingLanguage: 1, 5, 11 OpenGL **** renderer: 'ATI Radeon HD 4450' vendor: 'ATI Technologies Inc.' version: '3.3.11672 Compatibility Profile Context' extensions: 'GL_AMDX_debug_output GL_AMDX_vertex_shader_tessellator' 'GL_AMD_conservative_depth GL_AMD_debug_output' 'GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend' 'GL_AMD_name_gen_delete GL_AMD_performance_monitor GL_AMD_pinned_memory' 'GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture' 'GL_AMD_shader_stencil_export GL_AMD_texture_cube_map_array' 'GL_AMD_texture_texture4 GL_AMD_vertex_shader_tessellator' 'GL_ARB_ES2_compatibility GL_ARB_base_instance' 'GL_ARB_blend_func_extended GL_ARB_color_buffer_float' 'GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth' 'GL_ARB_copy_buffer GL_ARB_depth_buffer_float GL_ARB_depth_clamp' 'GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_buffers_blend' 'GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced' 'GL_ARB_explicit_attrib_location GL_ARB_fragment_coord_conventions' 'GL_ARB_fragment_program GL_ARB_fragment_program_shadow' 'GL_ARB_fragment_shader GL_ARB_framebuffer_object' 'GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4' 'GL_ARB_get_program_binary GL_ARB_half_float_pixel' 'GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays' 'GL_ARB_internalformat_query GL_ARB_map_buffer_alignment' 'GL_ARB_map_buffer_range GL_ARB_multisample GL_ARB_multitexture' 'GL_ARB_occlusion_query GL_ARB_occlusion_query2' 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'GL_EXT_texture_mirror_clamp GL_EXT_texture_object' 'GL_EXT_texture_rectangle GL_EXT_texture_sRGB' 'GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent' 'GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle' 'GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array' 'GL_EXT_vertex_array_bgra GL_IBM_texture_mirrored_repeat' 'GL_KTX_buffer_region GL_NV_blend_square GL_NV_conditional_render' 'GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_explicit_multisample' 'GL_NV_float_buffer GL_NV_half_float GL_NV_primitive_restart' 'GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap' 'GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod' 'GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control' Implementation Dependent OpenGL Limits: **** Maximum Fixed Function Texture Units: 8 GLSL: Maximum Varying Floats: 128 Maximum Vertex Attributes: 29 Maximum Vertex Uniform Components: 16384 Maximum Fragment Uniform Components: 16384 Maximum Vertex Image Units: 16 Maximum Fragment Image Units: 16 Maximum Pipeline Image Units: 32 Cycles **** CPU device capabilities: SSE2 SSE3

Vitalik commented

2015-07-25 03:20:35 +02:00

Also please note, that I write correct value of base of my Operating system from Windows Control Panel, screen attached{F212266} , but in report of Blender you see the line:
platform: b'Windows:32bit'

That's it.

Also please note, that I write correct value of base of my Operating system from Windows Control Panel, screen attached{[F212266](https://archive.blender.org/developer/F212266/screen3.png)} , but in report of Blender you see the line: platform: b'Windows:32bit' That's it.

Sergey Sharybin commented

2015-07-25 10:23:10 +02:00

Please don't attach files as inlined comment, attach them as a file. Having long system information texts inlined in the comments makes the report hard to follow.

Also console output of blender run with --debug-cycles command line output is missing.

Please don't attach files as inlined comment, attach them as a file. Having long system information texts inlined in the comments makes the report hard to follow. Also console output of blender run with --debug-cycles command line output is missing.

Vitalik commented

2015-07-25 10:33:26 +02:00

My bad. Will do better in future. That's output with command line keys:
output.txt

Thanks for your patience.

My bad. Will do better in future. That's output with command line keys: [output.txt](https://archive.blender.org/developer/F212402/output.txt) Thanks for your patience.

Sergey Sharybin commented

2015-07-25 10:55:39 +02:00

The file is empty. You sure you captured all the blender output?

Vitalik commented

2015-07-25 11:31:19 +02:00

Oops. Forget save after pasting
output.txt

Oops. Forget save after pasting [output.txt](https://archive.blender.org/developer/F212420/output.txt)

Sergey Sharybin commented

2015-07-25 12:20:26 +02:00

Wait ,hold on. There's some misunderstanding here.

Syste information we already have from you (comment about making it an file attched to the comment was for the future). But we still need to have output of blender run with --debug-cycles command line argument. In order to do so please do:

Download and unpack latest version of blender from builder.blender.org
Open Command Line tool in windows (Win-R, type cmd.exe, then enter)
In the command line tool type full path to the new blender.exe and add --debug-cycles after the space, for example: c:\users\sergey\downloads\blender_buildobt\blender.exe --debug-cycles
Hit enter
Open user preferences, go to to the System tab
After the crash copy-paste terminal output to a .txt file and attach it here.

This will give us missing bits of crucial information about how to process further with the fix from our side.

P.S. It could also be some language barrier here which might be making communication difficult, and lso seems you can totally follow russian ;) So if you'll have some difficulties with following the instruction you can mail me sergey AT blender.org and i'll try to help you gathering the information in a more native for you language.

Wait ,hold on. There's some misunderstanding here. Syste information we already have from you (comment about making it an file attched to the comment was for the future). But we still need to have output of blender run with --debug-cycles command line argument. In order to do so please do: - Download and unpack latest version of blender from builder.blender.org - Open Command Line tool in windows (Win-R, type cmd.exe, then enter) - In the command line tool type full path to the new `blender.exe` and add -`-debug-cycles` after the space, for example: `c:\users\sergey\downloads\blender_buildobt\blender.exe --debug-cycles` - Hit enter - Open user preferences, go to to the System tab - After the crash copy-paste terminal output to a .txt file and attach it here. This will give us missing bits of crucial information about how to process further with the fix from our side. P.S. It could also be some language barrier here which might be making communication difficult, and lso seems you can totally follow russian ;) So if you'll have some difficulties with following the instruction you can mail me sergey AT blender.org and i'll try to help you gathering the information in a more native for you language.

Vitalik commented

2015-07-25 14:39:46 +02:00

Shame on me - I don't know how to copy to clipboard text of console output(never use this, instead I always write some kind of this: SomeApp.exe->report.txt , but in this case this was fail).

To resolve this I do the screen-copy of console output, attach here{F212451}

Good news - error message not so big.

Shame on me - I don't know how to copy to clipboard text of console output(never use this, instead I always write some kind of this: SomeApp.exe->report.txt , but in this case this was fail). To resolve this I do the screen-copy of console output, attach here{[F212451](https://archive.blender.org/developer/F212451/Output.rar)} Good news - error message not so big.

Vitalik commented

2015-07-25 14:40:25 +02:00

p/s: thanks for detail step-by-step instructions )

Sergey Sharybin commented

2015-07-25 15:33:46 +02:00

Doesn't really seem you're using latest buildbot builds.

There was an error in 2.75 official release which then was fixed in Git and to have working blender you'll need to use nightly builds.

Just to be sure, please download https://builder.blender.org/download/win64_cmake_vc2013.zip (which should contain all the fixes we did after the release) and doublecheck if it still crashes and if it still does please attach output of --debg-cycles with this latest build.

Doesn't really seem you're using latest buildbot builds. There was an error in 2.75 official release which then was fixed in Git and to have working blender you'll need to use nightly builds. Just to be sure, please download https://builder.blender.org/download/win64_cmake_vc2013.zip (which should contain all the fixes we did after the release) and doublecheck if it still crashes and if it still does please attach output of --debg-cycles with this latest build.

Vitalik commented

2015-07-25 15:49:30 +02:00

My bad again - I does it for current 2.75a, not latest I was downloaded after your message.

Uiiihhh. Think at that once I done all right, so:

P/s: it will helpfull if you tell me how to copy console output to clipboard

My bad again - I does it for current 2.75a, not latest I was downloaded after your message. Uiiihhh. Think at that once I done all right, so: ![screen3.png](https://archive.blender.org/developer/F212471/screen3.png) P/s: it will helpfull if you tell me how to copy console output to clipboard

Vitalik commented

2015-07-25 15:58:45 +02:00

p/s: build you just pass me I also download now. After verify steps in that build - I'll reply again