Crash when going to System Preferences #46834

New Issue

Marco Neumann · 2015-11-21T14:59:59+01:00

Marco Neumann commented

2015-11-21 14:59:59 +01:00

System Information
OS: Linux, Arch Linux (current, rolling release)
Graphics (from glxinfo):

OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2)
OpenGL core profile version string: 3.3 (Core Profile) Mesa 11.0.5
OpenGL core profile shading language version string: 3.30

Processor (from /proc/cpuinfo): Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
RAM: 8GB

Blender Version
Broken: 2.76b
Worked: 2.75 (as far as I remember)

Short description of error
Blender crashes when going to System preferences.

Exact steps for others to reproduce the error

ensure no local config is stored so we have a fresh start
open Blender
click File->User Preferences
click System
crash immediately after click

Extra information
coredump.zip

**System Information** OS: Linux, Arch Linux (current, rolling release) Graphics (from `glxinfo`): ``` OpenGL vendor string: Intel Open Source Technology Center OpenGL renderer string: Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2) OpenGL core profile version string: 3.3 (Core Profile) Mesa 11.0.5 OpenGL core profile shading language version string: 3.30 ``` Processor (from `/proc/cpuinfo`): Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz RAM: 8GB **Blender Version** Broken: 2.76b Worked: 2.75 (as far as I remember) **Short description of error** Blender crashes when going to System preferences. **Exact steps for others to reproduce the error** - ensure no local config is stored so we have a fresh start - open Blender - click File->User Preferences - click System - crash immediately after click **Extra information** [coredump.zip](https://archive.blender.org/developer/F256540/coredump.zip)

Marco Neumann commented

2015-11-21 14:59:59 +01:00

Changed status to: 'Open'

Marco Neumann commented

2015-11-21 14:59:59 +01:00

Added subscriber: @MarcoNeumann

Bastien Montagne commented

2015-11-21 22:48:07 +01:00

Added subscriber: @mont29

Bastien Montagne commented

2015-11-21 22:48:07 +01:00

Already reported, will merge. Please test latest builds from the buildbot, some fixes have been added there.

Bastien Montagne commented

2015-11-21 22:48:31 +01:00

Closed as duplicate of #45720

Bastien Montagne closed this issue

2015-11-21 22:48:31 +01:00

Bastien Montagne commented

2015-11-21 22:52:42 +01:00

Closed as duplicate of #46637

Bastien Montagne closed this issue

2015-11-21 22:52:42 +01:00

Sergey Sharybin commented

2015-11-22 08:55:47 +01:00

Added subscriber: @Sergey

Sergey Sharybin commented

2015-11-22 08:55:47 +01:00

Changed status from 'Duplicate' to: 'Open'

Sergey Sharybin reopened this issue

2015-11-22 08:55:47 +01:00

Sergey Sharybin commented

2015-11-22 08:55:47 +01:00

@mont29, this is unlikely to be related to the reports you mentioned here -- OpenCL became enabled by default in 2.75, so the fact that blender 2.75 works fine in this particular case means it's something else than just an OpenCL driver bug.

@MarcoNeumann, core dumps are not useful for troubleshooting. Please:

Test if the issue happens with latets builds from builder.blender.org
Test if the issue happens when you're running blender in the following way: CYCLES_OPENCL_TEST=NONE ./blender
Attach output of ./blender --debug-cycles
Test if the bug happens when using blender-softwaregl from our official archives.

@mont29, this is unlikely to be related to the reports you mentioned here -- OpenCL became enabled by default in 2.75, so the fact that blender 2.75 works fine in this particular case means it's something else than just an OpenCL driver bug. @MarcoNeumann, core dumps are not useful for troubleshooting. Please: - Test if the issue happens with latets builds from builder.blender.org - Test if the issue happens when you're running blender in the following way: `CYCLES_OPENCL_TEST=NONE ./blender` - Attach output of `./blender --debug-cycles` - Test if the bug happens when using `blender-softwaregl` from our official archives.

Marco Neumann commented

2015-11-23 01:10:51 +01:00

Changed status from 'Open' to: 'Archived'

Marco Neumann closed this issue

2015-11-23 01:10:51 +01:00

Marco Neumann self-assigned this 2015-11-23 01:10:51 +01:00

Marco Neumann commented

2015-11-23 01:10:51 +01:00

@Sergey the cycles+OpenCL hint was the right one. It seems that one of my OpenCL drivers crashes the application (also confirmed with LuxMark). So the crash is my fault and NOT blender's one. But thank you very much for replying that quickly and providing useful hints! The reason why this wasn't the case earlier is still to investigate, but because other OpenCL applications crash as well I think it is due to an driver update / change.

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Crash when going to System Preferences #46834