Full screen user preferences sudden crash #48509

New Issue

Skylar Belcher · 2016-05-24T16:36:54+02:00

Skylar Belcher commented

2016-05-24 16:36:54 +02:00

Toshiba Sattelite P745
Windows 10 x64 (Build 10586), Core i3-2350M, HD Graphics 3000, 8GB DDR3

Blender Version
Broken: Blender 2.77A ABF6F08
Worked: Persistent Error

Short description of error
Accessing 'User Preferences' while in full screen causes blender to suddenly shutdown almost immediately without warning.
Exact steps for others to reproduce the error
The error should be easy to replicate. Open it up, set to full screen via Alt + F11, then try to access user preferences. It should crash with no further messages. This happens whether it is the default .blend file, or a more loaded project.

(Thanks for all the hard work that keeps Blender free!)

Toshiba Sattelite [P745](https://archive.blender.org/developer/P745.txt) Windows 10 x64 (Build 10586), Core i3-2350M, HD Graphics 3000, 8GB DDR3 **Blender Version** Broken: Blender 2.77A ABF6F08 Worked: Persistent Error **Short description of error** Accessing 'User Preferences' while in full screen causes blender to suddenly shutdown almost immediately without warning. **Exact steps for others to reproduce the error** The error should be easy to replicate. Open it up, set to full screen via Alt + F11, then try to access user preferences. It should crash with no further messages. This happens whether it is the default .blend file, or a more loaded project. (Thanks for all the hard work that keeps Blender free!)

Skylar Belcher commented

2016-05-24 16:36:54 +02:00

Changed status to: 'Open'

Skylar Belcher commented

2016-05-24 16:36:54 +02:00

Added subscriber: @SurbaSix

Duarte Farrajota Ramos commented

2016-05-25 00:16:17 +02:00

Added subscriber: @DuarteRamos

Duarte Farrajota Ramos commented

2016-05-25 00:16:17 +02:00

Could not reproduce on latest snapshot dc5a6a0 from build bot on Windows 7 64bits Gtx580 + GTX 980ti dual monitor setup, but I did notice however some weird behavior when setting User preferences Window full screen.

If on Blender's default layout if you open user preferences window a new window pops up.
If you full screen this window with Alt + F11 and press Ctrl + Alt + U again it will un-fullscreen the currently open user preferences but create this weird borderless floating window without the Windows header or the title bar with all the close/minimize/maximize controls.
This window will be stuck on the top let corner of the screen until you press Alt + F11 again which will restore it to it's original size.

Could not reproduce on latest snapshot dc5a6a0 from build bot on Windows 7 64bits Gtx580 + GTX 980ti dual monitor setup, but I did notice however some weird behavior when setting User preferences Window full screen. If on Blender's default layout if you open user preferences window a new window pops up. If you full screen this window with Alt + F11 and press Ctrl + Alt + U again it will un-fullscreen the currently open user preferences but create this weird borderless floating window without the Windows header or the title bar with all the close/minimize/maximize controls. This window will be stuck on the top let corner of the screen until you press Alt + F11 again which will restore it to it's original size.

Bastien Montagne commented

2016-05-26 15:26:02 +02:00

Added subscriber: @mont29

Bastien Montagne commented

2016-05-26 15:26:02 +02:00

Please:

Give us your exact Blender, OS and GPU (including drivers) versions, as requested in the template!
Ensure both your OS and drivers are fully up-to-date.
Try the latest build from our buildbot.
Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not).
Try to tweak OGL settings in UserPreferences, System tab.
Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.).
Attach as text file here the report generated by Help -> System Info (do not paste it directly in comment).
Launch Blender from the command line with -d option and attach as text file here any error printed out in the console (do not paste it directly in comment).
Try to place this dll next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

Please: * Give us your exact Blender, OS and GPU (**including drivers**) versions, as requested in the template! * Ensure both your OS and drivers are fully up-to-date. * Try the latest build from [our buildbot](https://builder.blender.org/download). * Try to start Blender in factory settings (`--factory-startup` commandline option) (this will ensure whether this is a userpref or addon issue or not). * Try to tweak OGL settings in UserPreferences, System tab. * Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.). * **Attach as text file** here the report generated by Help -> System Info (**do not** paste it directly in comment). * Launch Blender from the command line with `-d` option and **attach as text file** here any error printed out in the console (**do not** paste it directly in comment). * Try to place [this dll](http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll) next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

Bastien Montagne commented

2016-06-02 08:21:32 +02:00

Changed status from 'Open' to: 'Archived'

Bastien Montagne closed this issue

2016-06-02 08:21:32 +02:00

Bastien Montagne self-assigned this 2016-06-02 08:21:32 +02:00

Bastien Montagne commented

2016-06-02 08:21:32 +02:00

No news since one week…

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Full screen user preferences sudden crash #48509