Windows10 breaks NVidia GPUs drivers after recent update - makes Blender UI very slow #50650

New Issue

Patrick Rice · 2017-02-11T04:27:32+01:00

Patrick Rice commented

2017-02-11 04:27:32 +01:00

Window 10
Intel Core i7-4700MQ
Blender 2.78

Recently, starting up Blender has caused serious lag issues within the app, having worked fine previously in the day. Doing anything from opening a menu or rotating the view takes multiple seconds before it responds.

Window 10 Intel Core i7-4700MQ Blender 2.78 Recently, starting up Blender has caused serious lag issues within the app, having worked fine previously in the day. Doing anything from opening a menu or rotating the view takes multiple seconds before it responds.

Patrick Rice commented

2017-02-11 04:27:32 +01:00

Changed status to: 'Open'

Patrick Rice commented

2017-02-11 04:27:32 +01:00

Added subscriber: @Spore360

blender-admin commented

2017-02-11 04:27:32 +01:00

#51053 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#51037 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50912 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50844 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50785 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50786 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50772 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50750 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50749 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50731 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50717 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

blender/blender-addons#50712 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50707 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50706 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50682 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50654 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50670 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50693 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50696 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50695 was marked as duplicate of this issue

blender-admin commented

2017-02-11 04:27:32 +01:00

#50570 was marked as duplicate of this issue

isabelle watson commented

2017-02-11 07:25:02 +01:00

Added subscriber: @isabelleize

isabelle watson commented

2017-02-11 07:25:02 +01:00

lag everything is Slow very slow , hard to do anything, was fine until today , what can i do ?

Bastien Montagne commented

2017-02-11 10:16:37 +01:00

Added subscriber: @mont29

Bastien Montagne commented

2017-02-11 10:16:37 +01:00

Could be a GPU driver update? could be an addon? could be anything really, we have no info in this report, please follow our submission template and guidelines and make a complete, valid bug report, with required info, precise description of the issue, precise steps to reproduce it, small and simple .blend and/or other files to do so if needed, etc.

Also, please:

Give us your exact Blender, OS and GPU (including drivers) versions, as requested in the template!
Ensure both your OS and drivers are fully up-to-date (and use official GPU drivers, not those provided by windows or tablet/laptop maker).
Try to disable any running antivirus.
Try to re-download and re-install Blender.
Try the latest build from our buildbot.
Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not).
Try to tweak OGL settings in UserPreferences, System tab.
Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.).
Attach as text file here the report generated by Help -> System Info (do not paste it directly in comment).
Try to place this dll next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

Could be a GPU driver update? could be an addon? could be anything really, we have no info in this report, please follow our [submission template and guidelines](https://developer.blender.org/maniphest/task/edit/form/1/) and make a complete, valid bug report, with required info, precise description of the issue, precise steps to reproduce it, **small and simple** .blend and/or other files to do so if needed, etc. Also, please: * Give us your exact Blender, OS and GPU (including drivers) versions, as requested in the template! * Ensure both your OS and drivers are fully up-to-date (and use official GPU drivers, not those provided by windows or tablet/laptop maker). * Try to disable any running antivirus. * Try to re-download and re-install Blender. * Try the latest build from [our buildbot](https://builder.blender.org/download). * Try to start Blender in factory settings (`--factory-startup` commandline option) (this will ensure whether this is a userpref or addon issue or not). * Try to tweak OGL settings in UserPreferences, System tab. * Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.). * **Attach as text file** here the report generated by Help -> System Info (**do not** paste it directly in comment). * Try to place [this dll](http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll) next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

Bastien Montagne commented

2017-02-16 14:40:14 +01:00

Added subscriber: @kstathem

Bastien Montagne commented

2017-02-16 14:41:50 +01:00

Added subscriber: @steve230k

Bastien Montagne commented

2017-02-16 14:42:16 +01:00

Added subscriber: @kocomg

Bastien Montagne commented

2017-02-16 14:42:54 +01:00

Added subscriber: @LeoQuin_320

Bastien Montagne commented

2017-02-16 14:45:24 +01:00

To all people experimenting issue: this is clearly not a Blender bug, since it pops out of nowhere and affects even rather old releases that worked perfectly so far.

This seems to affect windows10/NVidia users (though #50693 claims to use an Intel GPU?), so would suspect either Windows update or NVidia drivers update to have broken things here. Please contact those company, we cannot do anything about it here.

Will keep this report open for now, hopping it will avoid too much other reports being created for same issue…

To all people experimenting issue: this is clearly **not** a Blender bug, since it pops out of nowhere and affects even rather old releases that worked perfectly so far. This seems to affect windows10/NVidia users (though #50693 claims to use an Intel GPU?), so would suspect either Windows update or NVidia drivers update to have broken things here. Please contact those company, we cannot do anything about it here. Will keep this report open for now, **hopping** it will avoid too much other reports being created for same issue…

Bastien Montagne commented

2017-02-16 14:48:05 +01:00

Added subscribers: @CyclesCycle, @SandraSmith, @mib2berlin

Bastien Montagne changed title from ~~Serious Lag Issue~~ to Serious lag with any recent Blender versions under windows10 (and NVidia GPUs?)

2017-02-16 14:53:29 +01:00

Stephen King commented

2017-02-16 22:15:13 +01:00

From Differthink 2/16/2017:
Check your update history. On Windows 10 do this:
Select the Start button, then select Settings > Update & security > Update History (in the right hand column near the top in blue).
This is an update that was auto downloaded to my computer 2/13/2017, which is exactly when I started having this problem:
NVIDIA - Display - 12/29/2016 12:00:00 AM - 21.21.13.7654
I’m going out to Nvidia to investigate this further. I’ll post back what I find.

From Differthink 2/16/2017: Check your update history. On Windows 10 do this: Select the Start button, then select Settings > Update & security > Update History (in the right hand column near the top in blue). This is an update that was auto downloaded to my computer 2/13/2017, which is exactly when I started having this problem: NVIDIA - Display - 12/29/2016 12:00:00 AM - 21.21.13.7654 I’m going out to Nvidia to investigate this further. I’ll post back what I find.

Sandra Smith commented

2017-02-17 02:19:06 +01:00

NVidia have responded to my complaint, further to Bastien Montagne's coordination and re-direction of our problem.

I am downloading the driver to which they pointed me, in order to perform a clean install, for my GEForce GTX 960M graphics card (MSi Apache Pro running Win 10).
http://www.nvidia.com/download/driverResults.aspx/115491/en-us

...and it worked. I have normal performance from Blender again.

NVidia have responded to my complaint, further to Bastien Montagne's coordination and re-direction of our problem. I am downloading the driver to which they pointed me, in order to perform a clean install, for my **GEForce GTX 960M** graphics card (MSi Apache Pro running Win 10). http://www.nvidia.com/download/driverResults.aspx/115491/en-us ...and it worked. I have normal performance from Blender again.

isabelle watson commented

2017-02-17 06:59:30 +01:00

thank you for the advice , i am a little scared to use this link
i a worry that it may cause problem to load my other 3d programs

thank you for the advice , i am a little scared to use this link i a worry that it may cause problem to load my other 3d programs

Bastien Montagne commented

2017-02-17 10:29:38 +01:00

Added subscribers: @Celetor, @kpkwright, @rsm1005, @VukGardasevic, @fablefox, @TristanHilbert

Bastien Montagne commented

2017-02-17 12:54:01 +01:00

Added subscriber: @slavicTURBO

Stephen King commented

2017-02-17 22:54:09 +01:00

Sandra and Bastien
NVidia emailed me too and indicated the auto update I had got was a generic Windows update for this GPU and was not NVidia’s driver update. I did the same as you and downloaded the recommended driver from NVidia (378.66 for me). I did the Advanced install and clicked the button to erase all of the old drivers to prevent any conflicts. It worked great and I think my Blender is running faster. I also downloaded the HP driver for this card as NVidia recommends, but it was more than 2 years old. I’ll just keep it for a backup.
Thank you, Sandra, and Bastien for all your help.

Sandra and Bastien NVidia emailed me too and indicated the auto update I had got was a generic Windows update for this GPU and was not NVidia’s driver update. I did the same as you and downloaded the recommended driver from NVidia (378.66 for me). I did the Advanced install and clicked the button to erase all of the old drivers to prevent any conflicts. It worked great and I think my Blender is running faster. I also downloaded the HP driver for this card as NVidia recommends, but it was more than 2 years old. I’ll just keep it for a backup. Thank you, Sandra, and Bastien for all your help.

Bastien Montagne commented

2017-02-18 08:33:15 +01:00

Added subscriber: @Twiler

Keith Stathem commented

2017-02-18 09:14:27 +01:00

Removed subscriber: @kstathem

Bastien Montagne commented

2017-02-18 14:52:48 +01:00

Added subscriber: @dghost7

Bastien Montagne changed title from ~~Serious lag with any recent Blender versions under windows10 (and NVidia GPUs?)~~ to Windows10 breaks NVidia GPUs drivers after recent update - makes Blender UI very slow

2017-02-18 14:54:02 +01:00

Sandra Smith commented

2017-02-19 18:28:52 +01:00

My thanks to Bastien Montagne for herding us cats.