Thumbnail preview crash #52739

New Issue

Skylyn Bilén · 2017-09-14T02:30:40+02:00

Skylyn Bilén commented

2017-09-14 02:30:40 +02:00

System Information
Windows 10 Professional
AMD FX 9590 4.8Ghz
16GB generic RAM 1600 MHZ
NVidia GTX 1060 6GB
Asus 970 Pro Gaming Aura

Blender Version
Broken: 5bd8ac9 and earlier (not willing to find when it worked)

Short description of error
Crash upon trying to create a thumbnail for a broken AVI file
No special conditions

Exact steps for others to reproduce the error
Open Blender
Open the file browser with thumbnails on
Browse to the directory of the broken file (uncompressed)
Blender stops working.

**System Information** Windows 10 Professional AMD FX 9590 4.8Ghz 16GB generic RAM 1600 MHZ NVidia GTX 1060 6GB Asus 970 Pro Gaming Aura **Blender Version** Broken: 5bd8ac9 and earlier (not willing to find when it worked) **Short description of error** Crash upon trying to create a thumbnail for a broken AVI file No special conditions **Exact steps for others to reproduce the error** Open Blender Open the file browser with thumbnails on Browse to the directory of the broken file (uncompressed) Blender stops working.

Skylyn Bilén commented

2017-09-14 02:30:40 +02:00

Changed status to: 'Open'

Skylyn Bilén commented

2017-09-14 02:30:40 +02:00

Added subscriber: @skyliner369

Campbell Barton commented

2017-09-14 07:03:08 +02:00

Added subscriber: @ideasman42

Campbell Barton commented

2017-09-14 07:03:08 +02:00

The likely cause of this is generating a preview for one of the files in this directory is crashing.
(unrelated to speakers).

Without having a debugger you can find the file causing the crash by moving moving/renaming files into the directory until you find the one that crashes.

You can avoid the immediate crash by disabling thumbnails in your preferences if you need this to navigate to a path before testing.

Once you've done this, could you attach the file to this report that causes the crash?

You could also try using the command line, it may print an error about the file before crashing:
https://docs.blender.org/manual/en/dev/render/workflows/command_line.html#ms-windows

Note that a 1gb file for a few steps is unnecessarily large, such files should easily be 5-15mb with compression, try to do this in future.

The likely cause of this is generating a preview for one of the files in this directory is crashing. (unrelated to speakers). Without having a debugger you can find the file causing the crash by moving moving/renaming files into the directory until you find the one that crashes. You can avoid the immediate crash by disabling thumbnails in your preferences if you need this to navigate to a path before testing. Once you've done this, could you attach the file to this report that causes the crash? You could also try using the command line, it may print an error about the file before crashing: https://docs.blender.org/manual/en/dev/render/workflows/command_line.html#ms-windows ---- Note that a 1gb file for a few steps is unnecessarily large, such files should easily be 5-15mb with compression, try to do this in future.

Campbell Barton changed title from ~~Speaker Crash~~ to Thumbnail preview crash

2017-09-14 07:05:53 +02:00

Skylyn Bilén commented

2017-09-14 07:13:41 +02:00

I just got the eMail when it crashed after texturing

Skylyn Bilén commented

2017-09-14 07:30:21 +02:00

I found the culprit: a broken AVI file.
Crash AVI.zip

I forgot to change the settings for OBS before recording. That file was regrettably large.

I found the culprit: a broken AVI file. [Crash AVI.zip](https://archive.blender.org/developer/F797533/Crash_AVI.zip) --- I forgot to change the settings for OBS before recording. That file was regrettably large.

Sergey Sharybin was assigned by Campbell Barton

2017-09-14 10:10:11 +02:00

Campbell Barton commented

2017-09-14 10:10:11 +02:00

Added subscriber: @Sergey

Campbell Barton commented

2017-09-14 10:10:11 +02:00

Confirmed, the crash is inside FFMPEG, @Sergey could you check on this?

blender-admin commented

2017-09-14 11:55:35 +02:00

This issue was referenced by 8140b51aa4

This issue was referenced by 8140b51aa45427bd951646775f6c3221271f35d2

Sergey Sharybin commented

2017-09-14 11:56:38 +02:00

Changed status from 'Open' to: 'Resolved'

Sergey Sharybin closed this issue

2017-09-14 11:56:38 +02:00

Campbell Barton commented

2017-09-14 13:30:56 +02:00

@skyliner369 could you delete @F796328 please? - its huge and steps were enough.

@skyliner369 could you delete @[F796328](https://archive.blender.org/developer/F796328/2017-09-13_19-21-04.avi) please? - its huge and steps were enough.

Skylyn Bilén commented

2017-09-15 14:26:31 +02:00

The file, as far as I know, is now deleted. Of course, it could still be somewhere. Just no clue how to delete the uploaded data.

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Thumbnail preview crash #52739