blank screen? #53425

New Issue

alex pasciak · 2017-11-30T04:14:47+01:00

alex pasciak commented

2017-11-30 04:14:47 +01:00

System Information
Windows 10 enterprise, X299 7900x, GeForce 1080TI card. Nvidia drivers updated to latest version TODAY.

Blender Version
Blender 2.79 (sub 0)

      build date: Mon 09/11/2017
      build time: 07:44 AM
      build commit date: 2017-09-11
      build commit time: 10:43
      build hash: 5bd8ac9
      build platform: Windows

Short description of error
New to blender. Downloaded version above, upon starting a transparent window appears with nothing in it, i.e., can see the border of the window, but the contents are that of the windows and desktop that were open at the time Blender was started. No menus or screens relevant to the blender program are visible. Updated Nvidia drivers to no avail. --factory-startup option does not help. Thanks

**System Information** Windows 10 enterprise, X299 7900x, GeForce 1080TI card. Nvidia drivers updated to latest version TODAY. **Blender Version** Blender 2.79 (sub 0) ``` build date: Mon 09/11/2017 build time: 07:44 AM build commit date: 2017-09-11 build commit time: 10:43 build hash: 5bd8ac9 build platform: Windows ``` **Short description of error** New to blender. Downloaded version above, upon starting a transparent window appears with nothing in it, i.e., can see the border of the window, but the contents are that of the windows and desktop that were open at the time Blender was started. No menus or screens relevant to the blender program are visible. Updated Nvidia drivers to no avail. --factory-startup option does not help. Thanks

alex pasciak commented

2017-11-30 04:14:47 +01:00

Changed status to: 'Open'

alex pasciak commented

2017-11-30 04:14:47 +01:00

Added subscriber: @alexpasciak

Vuk Gardašević commented

2017-11-30 09:32:52 +01:00

Added subscriber: @VukGardasevic

Vuk Gardašević commented

2017-11-30 09:32:52 +01:00

From the description it is possible to be a GPU driver issue.

Try to run Blender through Software OpenGL, this will be much slower however, if everything works then it means that the bug is specific for your GPU/Driver and you should report the bug to your GPU vendor instead.
Download this dll and copying it so its located in the same directory as blender.exe and run Blender normally.

If Blender starts it is related to a GPU driver.

Marking as Incomplete until the requested information/data is provided.

From the description it is possible to be a GPU driver issue. - Try to run Blender through Software OpenGL, this will be much slower however, if everything works then it means that the bug is specific for your GPU/Driver and you should report the bug to your GPU vendor instead. - Download [this dll ](http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll) and copying it so its located in the same directory as `blender.exe` and run Blender normally. If Blender starts it is related to a GPU driver. Marking as Incomplete until the requested information/data is provided.

Devis James commented

2017-11-30 10:31:02 +01:00

Added subscriber: @devisjames

Devis James commented

2017-11-30 10:31:02 +01:00

This comment was removed by @devisjames

*This comment was removed by @devisjames*

Sergey Sharybin commented

2017-11-30 10:45:00 +01:00

Added subscriber: @Sergey

alex pasciak commented

2017-11-30 12:05:04 +01:00

Thanks. With software OpenGL it works.

Any thoughts for fixing the issue with the GPU driver? I just reinstalled the driver and it has not helped. I am on the latest version of the driver for the 1080TI per NVIDIA's website. Other OpenGL applications seem to work fine.

Thanks

Thanks. With software OpenGL it works. Any thoughts for fixing the issue with the GPU driver? I just reinstalled the driver and it has not helped. I am on the latest version of the driver for the 1080TI per NVIDIA's website. Other OpenGL applications seem to work fine. Thanks

Vuk Gardašević commented

2017-12-03 06:57:58 +01:00

I'm not sure about what we can do with the driver itself apart from reporting it to Nvidia if the issue can be recreated by developers. There are some issues with Titan X Pascal cards too. #53179 (viewport / UI glitches).

Fable Fox commented

2017-12-16 04:50:35 +01:00

Added subscriber: @fablefox

Fable Fox commented

2017-12-16 04:50:35 +01:00

Changed status from 'Open' to: 'Archived'

Fable Fox closed this issue

2017-12-16 04:50:35 +01:00

Fable Fox self-assigned this 2017-12-16 04:50:35 +01:00

Fable Fox commented

2017-12-16 04:50:35 +01:00

Closing this since software OpenGL proves that it was a driver issue, and the fact that it has no activity for the past 7 days.

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blank screen? #53425