Blender render freezes #53582

New Issue

Armin · 2017-12-18T16:48:29+01:00

Armin commented

2017-12-18 16:48:29 +01:00

System Information
MacBook Pro 2011 15", OS High Sierra 10.13.1
2,2 GHz Intel Core i7
16 GB 1333 MHz DDR3
AMD Radeon HD 6750M 1 GB
Intel HD Graphics 3000 512 MB

Blender Version
2.79, 2017-09-11, Hash: 5bd8ac9

Short description of error
Tried to render 170 frames several times with blender render, but no success.
Rendering freezed first time on frame 95 then on 49 then on about frame 50.
After freezing Blender ist "dead". I have to "kill" the program with right click on the Program icon in the dock.

The laptop fan seems to work hard.

A render-test with with the cube of the start view worked (250 frames, rendering finished before the fan starts workin hard).

On OS Sierra (not High Sierra) and Blender 2.78 everything worked fine.

Exact steps for others to reproduce the error
Settings of Blender render:
Resolution 1920x1080, 50% or 100%
Start frame 1, end frame 170, rate 24, step1
Output: PNG, RGBA, Color depth: 8
Click on "Animation"

**System Information** MacBook Pro 2011 15", OS High Sierra 10.13.1 2,2 GHz Intel Core i7 16 GB 1333 MHz DDR3 AMD Radeon HD 6750M 1 GB Intel HD Graphics 3000 512 MB **Blender Version** 2.79, 2017-09-11, Hash: 5bd8ac9 **Short description of error** Tried to render 170 frames several times with blender render, but no success. Rendering freezed first time on frame 95 then on 49 then on about frame 50. After freezing Blender ist "dead". I have to "kill" the program with right click on the Program icon in the dock. The laptop fan seems to work hard. A render-test with with the cube of the start view worked (250 frames, rendering finished before the fan starts workin hard). On OS Sierra (not High Sierra) and Blender 2.78 everything worked fine. **Exact steps for others to reproduce the error** Settings of Blender render: Resolution 1920x1080, 50% or 100% Start frame 1, end frame 170, rate 24, step1 Output: PNG, RGBA, Color depth: 8 Click on "Animation"

Armin commented

2017-12-18 16:48:29 +01:00

Added subscriber: @Armin1

ronan ducluzeau commented

2017-12-20 17:16:34 +01:00

Added subscriber: @zeauro

ronan ducluzeau commented

2017-12-20 17:16:34 +01:00

Thanks for the report but it would be helpful only when you add a blend-file to the report that demonstrates the issue at hand.

Without a clue about the scene you are expecting to render correctly, there is no chance to be able to solve the issue.
Please, investigate a litlle bit more to isolate the problem.
Make a copy of your .blend fie.
Render your scene at a problematic frame, layer by layer.
If no problematic layer is found, try a combinaition of 2 layers.
If a problematic layer is found, delete objects to make render tests, group by group.
Make render tests according to hierarchies present in scene.
The pertinent and fastest method is relative to how your scene is build.

But after several tests, you should find a way to precise the problem and would be able to share a simplified version of your .blend file that demonstrates it.

Thanks for the report but it would be helpful only when you add a blend-file to the report that demonstrates the issue at hand. Without a clue about the scene you are expecting to render correctly, there is no chance to be able to solve the issue. Please, investigate a litlle bit more to isolate the problem. Make a copy of your .blend fie. Render your scene at a problematic frame, layer by layer. If no problematic layer is found, try a combinaition of 2 layers. If a problematic layer is found, delete objects to make render tests, group by group. Make render tests according to hierarchies present in scene. The pertinent and fastest method is relative to how your scene is build. But after several tests, you should find a way to precise the problem and would be able to share a simplified version of your .blend file that demonstrates it.

Armin commented

2017-12-22 12:26:51 +01:00

Thank you, merci for your recommendation and understanding my incomplete "bug-report".
I'll do what I can and will report the result.

Please give me one additional support:
How can I share the simplified version of my .blend file?

Thank you, merci for your recommendation and understanding my incomplete "bug-report". I'll do what I can and will report the result. Please give me one additional support: How can I share the simplified version of my .blend file?

ronan ducluzeau commented

2017-12-22 13:30:04 +01:00

You just have to drag and drop the file into the comment area to upload it.

Armin commented

2017-12-25 19:01:19 +01:00

I hope, I did right:

My scene is not very complex, so I deleted object by object and started on the first layer. Before that, I deleted all "background images" (they didn't influence the render process).
At the end on the first layer a combination of two objects seem to freeze the render process:
1) the hair of the human (Jakob_2016:Short02) and
2) the body of the human (Jakob_2016:Male_muscle_13290 : smile)

I attached the complete file (complete.blend) whrer the render process freezes, and the file without hair and body (neitherbodynorhair.blend), where the render process runs properly.complete.blend

neitherhairnorbody.blend

Without these two objects rendering is possible to frame 500 (I chose 500 as max number of frames).

The human I created with MakeHuman v1.1.1.. Export/import to blender I did with mhx2.

Thank you and all the best
Armin

I hope, I did right: My scene is not very complex, so I deleted object by object and started on the first layer. Before that, I deleted all "background images" (they didn't influence the render process). At the end on the first layer a combination of two objects seem to freeze the render process: 1) the hair of the human (Jakob_2016:Short02) and 2) the body of the human (Jakob_2016:Male_muscle_13290 : smile) I attached the complete file (complete.blend) whrer the render process freezes, and the file without hair and body (neitherbodynorhair.blend), where the render process runs properly.[complete.blend](https://archive.blender.org/developer/F1523940/complete.blend) [neitherhairnorbody.blend](https://archive.blender.org/developer/F1523943/neitherhairnorbody.blend) Without these two objects rendering is possible to frame 500 (I chose 500 as max number of frames). The human I created with MakeHuman v1.1.1.. Export/import to blender I did with mhx2. Thank you and all the best Armin

Armin commented

2017-12-25 20:55:19 +01:00

Sorry, I forgot to attach the textures of the human.
Here they are.

Best Armin

Sorry, I forgot to attach the textures of the human. Here they are. Best Armin ![eyelashes01.png](https://archive.blender.org/developer/F1524784/eyelashes01.png) ![eyebrow012.png](https://archive.blender.org/developer/F1524786/eyebrow012.png) ![shoes05_diffuse.png](https://archive.blender.org/developer/F1524798/shoes05_diffuse.png) ![brownlight_eye.png](https://archive.blender.org/developer/F1524799/brownlight_eye.png) ![male_casualsuit06_ao.png](https://archive.blender.org/developer/F1524804/male_casualsuit06_ao.png) ![tongue01_diffuse.png](https://archive.blender.org/developer/F1524806/tongue01_diffuse.png) ![male_casualsuit06_diffuse.png](https://archive.blender.org/developer/F1524807/male_casualsuit06_diffuse.png) ![male_casualsuit06_normal.png](https://archive.blender.org/developer/F1524811/male_casualsuit06_normal.png) ![short02_diffuse.png](https://archive.blender.org/developer/F1524815/short02_diffuse.png) ![teeth.png](https://archive.blender.org/developer/F1524816/teeth.png) ![young_lightskinned_male_diffuse2.png](https://archive.blender.org/developer/F1524818/young_lightskinned_male_diffuse2.png)

Philipp Oeser commented

2018-01-09 21:16:01 +01:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2018-01-09 21:16:01 +01:00

posting the 'complete' file with packed textures for convenience
complete_packed_compressed.blend

rendered the whole 500 frames without problems (at 25% and 50%)

Are you running out of RAM possibly (should not be the case actually)?
Also: could you try a current build from here and tell us if that makes a difference?
Marking as incomplete for now...

posting the 'complete' file with packed textures for convenience [complete_packed_compressed.blend](https://archive.blender.org/developer/F1768682/complete_packed_compressed.blend) rendered the whole 500 frames without problems (at 25% and 50%) Are you running out of RAM possibly (should not be the case actually)? Also: could you try a current build from [here ](https://builder.blender.org/download/) and tell us if that makes a difference? Marking as incomplete for now...

Armin commented

2018-01-14 10:37:47 +01:00

Thank you!
I cannot determine any RAM-runout.
Could you give any hint, how I could detemine this (as the case may be)?
I'll try out builts from you link. I'll be back.

Thank you! I cannot determine any RAM-runout. Could you give any hint, how I could detemine this (as the case may be)? I'll try out builts from you link. I'll be back.

Armin commented

2018-01-14 11:34:29 +01:00

I tried out the following builts from your link:

The 2.79 built freezede at frame 87
The 2.80 built freezed at frame 30

Best Armin

I tried out the following builts from your link: ![Release 2.79.jpeg](https://archive.blender.org/developer/F1826159/Release_2.79.jpeg) ![Release 2.80.jpeg](https://archive.blender.org/developer/F1826161/Release_2.80.jpeg) The 2.79 built freezede at frame 87 The 2.80 built freezed at frame 30 Best Armin

Philipp Oeser commented

2018-01-30 16:43:02 +01:00

Maybe someone else can reproduce?

Steve Obbayi commented

2018-01-30 18:56:11 +01:00

Added subscriber: @SteveObbayi

Steve Obbayi commented

2018-01-30 18:56:11 +01:00

Just to chip in, I also rendered all the 500 frames without any issues.

Armin commented

2018-02-02 18:01:38 +01:00

Thanx, you have the same machine, esp. graphic component?
MacBook Pro 2011 15", OS High Sierra 10.13.1
2,2 GHz Intel Core i7
16 GB 1333 MHz DDR3
AMD Radeon HD 6750M 1 GB
Intel HD Graphics 3000 512 MB

Thanx, you have the same machine, esp. graphic component? MacBook Pro 2011 15", OS High Sierra 10.13.1 2,2 GHz Intel Core i7 16 GB 1333 MHz DDR3 AMD Radeon HD 6750M 1 GB Intel HD Graphics 3000 512 MB

Wendy Dunham commented

2018-02-13 06:56:25 +01:00

Added subscriber: @WendyLou

Wendy Dunham commented

2018-02-13 06:56:25 +01:00

I have a similar problem with freezes running Blender 2.79 on Mac OS High Sierra on an iMac 27 inch (late 2013), 3.5 GHz Intel Core i7, 32 GB 1600 MHz DDR3, 1 TB SSD internal, NVIDIA GeForce GTX 780M 4 GB. I, too, am rendering an animation that contains a static MakeHuman object. Both Blender 2.79 and 2.79a are both freezing at random points when rendering animation PNGs at 50%. I have an identical computer at work but running Sierra, not High Sierra, and the project renders without freezing on that Mac. When Blender freezes, I have to Force Quit the app. I cannot see anything in the Mac logs, and Blender does not appear to be generating a crash log. I'm using Blender Render, so no Nvidia CUDA involved.

Wendy Dunham commented

2018-02-13 07:06:17 +01:00

I suspect the problem has something to do with the latest Mac OS High Sierra 10.13.3 Update that was installed on January 24, 2018.

In #53582#484333, @WendyLou wrote:
I have a similar problem with freezes running Blender 2.79 on Mac OS High Sierra on an iMac 27 inch (late 2013), 3.5 GHz Intel Core i7, 32 GB 1600 MHz DDR3, 1 TB SSD internal, NVIDIA GeForce GTX 780M 4 GB. I, too, am rendering an animation that contains a static MakeHuman object. Both Blender 2.79 and 2.79a are both freezing at random points when rendering animation PNGs at 50%. I have an identical computer at work but running Sierra, not High Sierra, and the project renders without freezing on that Mac. When Blender freezes, I have to Force Quit the app. I cannot see anything in the Mac logs, and Blender does not appear to be generating a crash log. I'm using Blender Render, so no Nvidia CUDA involved.

I suspect the problem has something to do with the latest Mac OS High Sierra 10.13.3 Update that was installed on January 24, 2018. > In #53582#484333, @WendyLou wrote: > I have a similar problem with freezes running Blender 2.79 on Mac OS High Sierra on an iMac 27 inch (late 2013), 3.5 GHz Intel Core i7, 32 GB 1600 MHz DDR3, 1 TB SSD internal, NVIDIA GeForce GTX 780M 4 GB. I, too, am rendering an animation that contains a static MakeHuman object. Both Blender 2.79 and 2.79a are both freezing at random points when rendering animation PNGs at 50%. I have an identical computer at work but running Sierra, not High Sierra, and the project renders without freezing on that Mac. When Blender freezes, I have to Force Quit the app. I cannot see anything in the Mac logs, and Blender does not appear to be generating a crash log. I'm using Blender Render, so no Nvidia CUDA involved.

Wendy Dunham commented

2018-02-13 07:17:09 +01:00

Not sure this matters, but when checking for missing files, I get this:

Not sure this matters, but when checking for missing files, I get this: ![missing-file.jpg](https://archive.blender.org/developer/F2250473/missing-file.jpg)

Alan Taylor commented

2018-04-22 10:54:00 +02:00

Added subscriber: @skororu

Alan Taylor commented

2018-04-22 10:54:00 +02:00

I can reproduce on: MacBook Air 10.13.4, GeForce 320M, Blender 2.79b official

Running Blender with --debug, at the point of "freezing" (the GUI is still responsive), the following line is regularly echoed:

"Skipping auto-save, modal operator running, retrying in ten seconds..."

system-info.txt
debug.txt

I can reproduce on: MacBook Air 10.13.4, GeForce 320M, Blender 2.79b official Running Blender with --debug, at the point of "freezing" (the GUI is still responsive), the following line is regularly echoed: "Skipping auto-save, modal operator running, retrying in ten seconds..." [system-info.txt](https://archive.blender.org/developer/F2914313/system-info.txt) [debug.txt](https://archive.blender.org/developer/F2914315/debug.txt)

ChristopherAnderssarian commented

2018-07-17 22:16:05 +02:00

Added subscriber: @ChristopherAnderssarian