Blender crashes when creating new file using shortcut Cntrl N #61886

Closed
opened 2019-02-23 18:18:31 +01:00 by Jorge Molina · 18 comments

System Information
Operating system: Windows 10 pro
Graphics card: AMR Radeon

Blender Version
Broken: Blender 2.8 779860d34e
(example: 2.79b release)
(example: 2.80, edbf15d3c0, blender2.8, 2018-11-28, as found on the splash screen)
Worked: (optional)

Blender occasionally crashes when executing Cntrl N > General (Specially when a file is open). I have attached a video to show you the issue. The problem seems to happen only when the command is executed through the shortcut (Cntrl N). I tried several blend files (besides the ones shown in the video) and got the same result.

I couldn't reproduce it in the video, but Blender has crashed even when the scene is empty or has just a few basic objects.

Thank you,

Blender 2.8 Crashes When creating New File.mp4

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

**System Information** Operating system: Windows 10 pro Graphics card: AMR Radeon **Blender Version** Broken: Blender 2.8 779860d34e26 (example: 2.79b release) (example: 2.80, edbf15d3c044, blender2.8, 2018-11-28, as found on the splash screen) Worked: (optional) Blender occasionally crashes when executing Cntrl N > General (Specially when a file is open). I have attached a video to show you the issue. The problem seems to happen only when the command is executed through the shortcut (Cntrl N). I tried several blend files (besides the ones shown in the video) and got the same result. I couldn't reproduce it in the video, but Blender has crashed even when the scene is empty or has just a few basic objects. Thank you, [Blender 2.8 Crashes When creating New File.mp4](https://archive.blender.org/developer/F6696937/Blender_2.8_Crashes_When_creating_New_File.mp4) **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible).
Author

Added subscriber: @JorgeMolina

Added subscriber: @JorgeMolina

Added subscriber: @ZedDB

Added subscriber: @ZedDB

That shortcut doesn't seem to be in either the default keymap or the 2.7 keymap in 2.8. Could you provide the exact keybinding command?

That shortcut doesn't seem to be in either the default keymap or the 2.7 keymap in 2.8. Could you provide the exact keybinding command?
Author

Hello,

All what I do is hit (Cntrl N) in the 3D viewport window. I have always used that shortcut since 2.79 and even before.

Thank you,

Hello, All what I do is hit (Cntrl N) in the 3D viewport window. I have always used that shortcut since 2.79 and even before. Thank you,
Author

Here is a capture
capture.jpg

Here is a capture ![capture.jpg](https://archive.blender.org/developer/F6727622/capture.jpg)

I can't seem to reproduce the crashes on my side. I'm guessing this is still a problem for you with the latest build?

I can't seem to reproduce the crashes on my side. I'm guessing this is still a problem for you with the latest build?
Author

Yeah, it still crashes. I literally tested it with the latest experimental version of Blender 2.8 (At the time when I wrote this message). version: 490a385c81. :( It happens regardless of the file that I am working on so there is no point on sending a specific blend file. It is also worth mentioning that Blender doesn't crash when I execute the command from the top menu bar: File>New>General. Blender only crashes when using the shortcut Ctrl N.

Yeah, it still crashes. I literally tested it with the latest experimental version of Blender 2.8 (At the time when I wrote this message). version: 490a385c8124. :( It happens regardless of the file that I am working on so there is no point on sending a specific blend file. It is also worth mentioning that Blender doesn't crash when I execute the command from the top menu bar: File>New>General. Blender only crashes when using the shortcut Ctrl N.

Does it still crash if you force blender to use software rendering? Download this dll and copy it so its located in the same directory as 'blender.exe' and run Blender normally.

Does it still crash if you force blender to use software rendering? Download [this dll ](https://download.blender.org/opengl/software-emulation/windows64/opengl32.dll) and copy it so its located in the same directory as 'blender.exe' and run Blender normally.
Author

wow it didn't work and it also made the viewport super slow. I could barely rotate the 3d viewport.

wow it didn't work and it also made the viewport super slow. I could barely rotate the 3d viewport.

So it still crashes?

So it still crashes?
Author

Yes, I tested the shortcut and Blender crashed again. My CPU is intel core i7-2600K @ 3.40GHz. Just in case.

Yes, I tested the shortcut and Blender crashed again. My CPU is intel core i7-2600K @ 3.40GHz. Just in case.

Added subscriber: @LazyDodo

Added subscriber: @LazyDodo

@LazyDodo can you reproduce this?

@LazyDodo can you reproduce this?

Added subscriber: @mano-wii

Added subscriber: @mano-wii

This may be due to the initialization of some unofficial addons.
@JorgeMolina, if that is the case, could you try again but with the Blender's factory settings restored?

This may be due to the initialization of some unofficial addons. @JorgeMolina, if that is the case, could you try again but with the Blender's factory settings restored?
Member

Added subscriber: @Mets

Added subscriber: @Mets
Member

Changed status from 'Open' to: 'Archived'

Changed status from 'Open' to: 'Archived'
Demeter Dzadik self-assigned this 2019-07-18 22:44:20 +02:00
Member

Closing due to no response in a long time. If you still have the issue on the latest 2.80 after resetting to factory settings like mano suggested, feel free to re-open this.

Closing due to no response in a long time. If you still have the issue on the latest 2.80 after resetting to factory settings like mano suggested, feel free to re-open this.
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Reference: blender/blender#61886
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