Eevee not working on Intel UHD 630 / HD 620 / Iris #64466

New Issue

Baran Yagcioglu · 2019-05-11T07:23:53+02:00

Baran Yagcioglu commented

2019-05-11 07:23:53 +02:00

Operating system: Windows 10 Home 1809
Graphics card: Intel UHD 630

Broken: 2.80 (sub 61), branch: blender2.7, commit date: 2019-05-10 22:48, hash: b1af682001, type: Release
Worked: (optional)

Eevee doesn't Show anything. Objects are invisible.

Open blender, switch to "display render preview" or press F12 for render, only a gray screen shows.

Operating system: Windows 10 Home 1809 Graphics card: Intel UHD 630 Broken: 2.80 (sub 61), branch: blender2.7, commit date: 2019-05-10 22:48, hash: b1af68200159, type: Release Worked: (optional) Eevee doesn't Show anything. Objects are invisible. Open blender, switch to "display render preview" or press F12 for render, only a gray screen shows.

Baran Yagcioglu commented

2019-05-11 07:23:53 +02:00

Added subscriber: @BaranYagcioglu

blender-admin commented

2019-05-11 07:23:53 +02:00

This issue was referenced by a298dde5d7

This issue was referenced by a298dde5d799bd41dd571cda9c91b62a6b78562a

blender-admin commented

2019-05-11 07:23:53 +02:00

#64694 was marked as duplicate of this issue

blender-admin commented

2019-05-11 07:23:53 +02:00

#64670 was marked as duplicate of this issue

blender-admin commented

2019-05-11 07:23:53 +02:00

#64675 was marked as duplicate of this issue

blender-admin commented

2019-05-11 07:23:53 +02:00

#64657 was marked as duplicate of this issue

blender-admin commented

2019-05-11 07:23:53 +02:00

#64643 was marked as duplicate of this issue

blender-admin commented

2019-05-11 07:23:53 +02:00

#64632 was marked as duplicate of this issue

Marco commented

2019-05-14 13:21:33 +02:00

Added subscriber: @nacioss

Marco commented

2019-05-14 13:21:33 +02:00

Can't reproduce.. please can you send a blend file with the issue? or maybe a screenshot

Baran Yagcioglu commented

2019-05-14 14:04:49 +02:00

https://www.youtube.com/watch?v=vVARmROB5XQ

Marco commented

2019-05-14 14:14:33 +02:00

Thank you for the video.. so, can you try with Load Factory Settings? Seems like your default cube has a different color/material..

Baran Yagcioglu commented

2019-05-14 15:35:26 +02:00

after load factory settings:
https://www.dropbox.com/s/b1f1grac8vaq8w4/Ekran%20G%C3%B6r%C3%BCnt%C3%BCs%C3%BC%20%2893%29.png?dl=0

after load factory settings: https://www.dropbox.com/s/b1f1grac8vaq8w4/Ekran%20G%C3%B6r%C3%BCnt%C3%BCs%C3%BC%20%2893%29.png?dl=0

Brecht Van Lommel commented

2019-05-15 00:17:57 +02:00

Added subscriber: @WedgeW

Brecht Van Lommel changed title from ~~Eevee doesn't work~~ to Eevee not working on Intel UHD 630 / HD 620

2019-05-15 00:18:28 +02:00

Brecht Van Lommel commented

2019-05-15 00:19:59 +02:00

Added subscriber: @brecht

Jeroen Bakker was assigned by Brecht Van Lommel

2019-05-15 00:19:59 +02:00

Brecht Van Lommel commented

2019-05-15 00:19:59 +02:00

Please run blender_debug_gpu.cmd from the Blender 2.80 folder, and attach the resulting files here.

Please run `blender_debug_gpu.cmd` from the Blender 2.80 folder, and attach the resulting files here.

Baran Yagcioglu commented

2019-05-15 07:37:59 +02:00

This comment was removed by @BaranYagcioglu

*This comment was removed by @BaranYagcioglu*

Baran Yagcioglu commented

2019-05-15 07:41:42 +02:00

This comment was removed by @BaranYagcioglu

*This comment was removed by @BaranYagcioglu*

Baran Yagcioglu commented

2019-05-15 08:03:41 +02:00

for the 15 May build:

blender_debug_output.txt

blender_system_info.txt

for the 15 May build: [blender_debug_output.txt](https://archive.blender.org/developer/F7038246/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F7038247/blender_system_info.txt)

Brecht Van Lommel commented

2019-05-15 11:08:14 +02:00

Added subscriber: @AirixD

Brecht Van Lommel commented

2019-05-15 11:08:59 +02:00

Marking as high priority seems there are multiple reports about this, even if we haven't confirmed it ourselves yet.

@Jeroen-Bakker, do you have the same issue on the machine used to fix box select?

Marking as high priority seems there are multiple reports about this, even if we haven't confirmed it ourselves yet. @Jeroen-Bakker, do you have the same issue on the machine used to fix box select?

Jeroen Bakker commented

2019-05-15 11:17:31 +02:00

@brecht no I haven't but I can check with an official buildbot version tomorrow.

Brecht Van Lommel commented

2019-05-15 15:59:50 +02:00

Added subscriber: @mrlo7080

Toby Wilson commented

2019-05-15 21:47:07 +02:00

Added subscriber: @TobyWilson

Mauricio Marinho commented

2019-05-16 02:06:10 +02:00

Added subscriber: @MauricioMarinho

Mauricio Marinho commented

2019-05-16 02:06:10 +02:00

Hi there, just adding some info here, found the same issue with one of the latest builds (05-14 and 05-10).

It only happens on my notebook from work, an i3 6006u (HD graphics 520) which I use to teach at a class. Some one or two weeks old builds worked just fine.
Also tested the same builds on a gtx 970 and RX 280x, no issues there.

Can't test right now, but I will run the blender_debug_gpu.cmd tomorrow.

Hi there, just adding some info here, found the same issue with one of the latest builds (05-14 and 05-10). It only happens on my notebook from work, an i3 6006u (HD graphics 520) which I use to teach at a class. Some one or two weeks old builds worked just fine. Also tested the same builds on a gtx 970 and RX 280x, no issues there. Can't test right now, but I will run the `blender_debug_gpu.cmd` tomorrow.

Brecht Van Lommel commented

2019-05-16 05:06:31 +02:00

Added subscriber: @MarcFreeDev

Brecht Van Lommel commented

2019-05-16 05:08:37 +02:00

Added subscribers: @zgorg, @StephenSwaney

Marc Miralles commented

2019-05-16 05:19:29 +02:00

BUG not only affects to Eevee. Same or similar occurs with cycles engine. For reproduce with cycles you can follow the same steps.

Tanks.

BUG not only affects to Eevee. Same or similar occurs with cycles engine. For reproduce with cycles you can follow the same steps. Tanks.

Brecht Van Lommel commented

2019-05-16 05:28:37 +02:00

Note that LookDev mode when Cycles is selected is Eevee under the hood.

Nic commented

2019-05-16 05:32:47 +02:00

blender_system_info.txt

blender_debug_output.txt

My debug files are attached. This is from the May 15 build.

May 5th build works. May 11th doesn't. But I don't know which build is the first to exhibit the problem as I didn't download any builds between those two dates.

Incidentally, I am not experiencing the same issue when rendering in Cycles, or any mode in Workbench. Only Eevee, and only on my Surface Book 2. My home and work desktops are unaffected.

[blender_system_info.txt](https://archive.blender.org/developer/F7040134/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F7040135/blender_debug_output.txt) My debug files are attached. This is from the May 15 build. May 5th build works. May 11th doesn't. But I don't know which build is the first to exhibit the problem as I didn't download any builds between those two dates. Incidentally, I am not experiencing the same issue when rendering in Cycles, or any mode in Workbench. Only Eevee, and only on my Surface Book 2. My home and work desktops are unaffected.

Jeroen Bakker commented

2019-05-16 08:15:56 +02:00

Confirmed on my laptop. So will be looking for the change that introduced this behavior.

Baran Yagcioglu commented

2019-05-16 08:43:27 +02:00

Date 2019-05-09 v2.80.60 Hash 427c75e4c2 was the last build which eevee Works.

Date 2019-05-09 v2.80.60 Hash 427c75e4c20b was the last build which eevee Works.

Brecht Van Lommel commented

2019-05-16 11:46:15 +02:00

Added subscriber: @saiedbaran

Brecht Van Lommel changed title from ~~Eevee not working on Intel UHD 630 / HD 620~~ to Eevee not working on Intel UHD 630 / HD 620 / Iris

2019-05-16 11:46:30 +02:00

Edward Whitton commented

2019-05-16 12:19:34 +02:00

Added subscriber: @tedfire

Edward Whitton commented

2019-05-16 12:19:34 +02:00

Hi,

I'm having the same problem on a Surface Pro 4...

OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-QDI1LVH
System Manufacturer Microsoft Corporation
System Model Surface Pro 4
System Type x64-based PC
System SKU Surface_Pro_4
Processor Intel(R) Core(TM) i7-6650U CPU @ 2.20GHz, 2208 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Microsoft Corporation 108.2318.769, 8/14/2018
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Microsoft Corporation
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Slate
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.619"
User Name DESKTOP-QDI1LVH\tedfi
Time Zone Arabian Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 6.30 GB
Total Virtual Memory 25.4 GB
Available Virtual Memory 9.08 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Name Intel(R) Iris(R) Graphics 540
PNP Device ID PCI\VEN_8086&DEV_1926&SUBSYS_00151414&REV_0A\3&11583659&0&10
Adapter Type Intel(R) Iris(R) Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) Iris(R) Graphics 540
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\64gh6299.inf_amd64_94401bd29769cd59\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\64gh6299.inf_amd64_94401bd29769cd59\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\64gh6299.inf_amd64_94401bd29769cd59\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\64gh6299.inf_amd64_94401bd29769cd59\igd12umd64.dll
Driver Version 24.20.100.6299
INF File oem73.inf (iSKLD_w10_DS section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 2736 x 1824 x 60 hertz
Bits/Pixel 32
Memory Address 0xA0000000-0xA0FFFFFF
Memory Address 0x90000000-0x9FFFFFFF
I/O Port 0x00003000-0x0000303F
IRQ Channel IRQ 4294967286
Driver c:\windows\system32\driverstore\filerepository\64gh6299.inf_amd64_94401bd29769cd59\igdkmd64.sys (24.20.100.6299, 13.42 MB (14,073,336 bytes), 10/12/2018 11:02 PM)

Hi, I'm having the same problem on a Surface Pro 4... OS Name Microsoft Windows 10 Pro Version 10.0.17134 Build 17134 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-QDI1LVH System Manufacturer Microsoft Corporation System Model Surface Pro 4 System Type x64-based PC System SKU Surface_Pro_4 Processor Intel(R) Core(TM) i7-6650U CPU @ 2.20GHz, 2208 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date Microsoft Corporation 108.2318.769, 8/14/2018 SMBIOS Version 3.1 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Microsoft Corporation BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Slate Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.17134.619" User Name DESKTOP-QDI1LVH\tedfi Time Zone Arabian Standard Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.9 GB Available Physical Memory 6.30 GB Total Virtual Memory 25.4 GB Available Virtual Memory 9.08 GB Page File Space 9.50 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Elevation Required to View Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes Name Intel(R) Iris(R) Graphics 540 PNP Device ID PCI\VEN_8086&DEV_1926&SUBSYS_00151414&REV_0A\3&11583659&0&10 Adapter Type Intel(R) Iris(R) Graphics Family, Intel Corporation compatible Adapter Description Intel(R) Iris(R) Graphics 540 Adapter RAM 1.00 GB (1,073,741,824 bytes) Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\64gh6299.inf_amd64_94401bd29769cd59\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\64gh6299.inf_amd64_94401bd29769cd59\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\64gh6299.inf_amd64_94401bd29769cd59\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\64gh6299.inf_amd64_94401bd29769cd59\igd12umd64.dll Driver Version 24.20.100.6299 INF File oem73.inf (iSKLD_w10_DS section) Color Planes Not Available Color Table Entries 4294967296 Resolution 2736 x 1824 x 60 hertz Bits/Pixel 32 Memory Address 0xA0000000-0xA0FFFFFF Memory Address 0x90000000-0x9FFFFFFF I/O Port 0x00003000-0x0000303F IRQ Channel IRQ 4294967286 Driver c:\windows\system32\driverstore\filerepository\64gh6299.inf_amd64_94401bd29769cd59\igdkmd64.sys (24.20.100.6299, 13.42 MB (14,073,336 bytes), 10/12/2018 11:02 PM)

Jeroen Bakker commented

2019-05-16 12:27:04 +02:00

First bad commit is a298dde5d7

First bad commit is a298dde5d799

blender-admin commented

2019-05-16 13:35:02 +02:00

This issue was referenced by 4cd191aa29

This issue was referenced by 4cd191aa295fffa2649fb70a5bb77c721be9949c

Jeroen Bakker commented

2019-05-16 13:39:35 +02:00

Changed status from 'Open' to: 'Resolved'

Jeroen Bakker closed this issue