3DConnexion Mouse not working in new Blender instance #70186

New Issue

Daniel Mikolajcak · 2019-09-23T18:49:28+02:00

Daniel Mikolajcak commented

2019-09-23 18:49:28 +02:00

System Information
Operating system: Darwin-18.7.0-x86_64-i386-64bit 64 Bits
Graphics card: AMD Radeon VII OpenGL Engine ATI Technologies Inc. 4.1 ATI-2.11.20

Blender Version
Broken: version: 2.81 (sub 5), branch: master, commit date: 2019-09-03 14:53, hash: 4c14a7484c
Worked: (optional)

Short description of error
3dconnexion mouse works only in one instance of Blender

Exact steps for others to reproduce the error
If I open 2nd instance of Blender 3d mouse does not work in it, only in the original file. This behaviour is same in official 2.8. I have tested this in Rhino for Mac. There Mouse works in both instances, which ever is active of course.
[Based on the default startup or an attached .blend file (as simple as possible)]

**System Information** Operating system: Darwin-18.7.0-x86_64-i386-64bit 64 Bits Graphics card: AMD Radeon VII OpenGL Engine ATI Technologies Inc. 4.1 ATI-2.11.20 **Blender Version** Broken: version: 2.81 (sub 5), branch: master, commit date: 2019-09-03 14:53, hash: `4c14a7484c` Worked: (optional) **Short description of error** 3dconnexion mouse works only in one instance of Blender **Exact steps for others to reproduce the error** If I open 2nd instance of Blender 3d mouse does not work in it, only in the original file. This behaviour is same in official 2.8. I have tested this in Rhino for Mac. There Mouse works in both instances, which ever is active of course. [Based on the default startup or an attached .blend file (as simple as possible)]

Daniel Mikolajcak commented

2019-09-23 18:49:28 +02:00

Added subscriber: @d_miko

blender-admin commented

2019-09-23 18:49:28 +02:00

#68504 was marked as duplicate of this issue

Daniel Mikolajcak commented

2019-09-25 21:33:01 +02:00

Statement from 3dconnexion:

Dear Mr / Mrs Mikolajcak,

In order to troubleshoot the problem please pick up contact with Blender Support.

Blender uses its own software with our products and should be able to help you with your problem.

Please let us know if the problem still persists.

Statement from 3dconnexion: > > Dear Mr / Mrs Mikolajcak, > > In order to troubleshoot the problem please pick up contact with Blender Support. > > Blender uses its own software with our products and should be able to help you with your problem. > > > > Please let us know if the problem still persists.

Germano Cavalcante commented

2019-09-27 16:41:20 +02:00

Added subscribers: @ideasman42, @mano-wii

Campbell Barton was assigned by Germano Cavalcante

2019-09-27 16:41:20 +02:00

Germano Cavalcante commented

2019-09-27 16:41:20 +02:00

@ideasman42, are you able to reproduce this problem?

Daniel Mikolajcak commented

2019-09-28 15:03:03 +02:00

2 Blender instances:
https://youtu.be/YalzEwKSFEE

1 Blender instance, 1 Rhino Instance:
https://youtu.be/3lvf_AGedFM

2 Blender instances: https://youtu.be/YalzEwKSFEE 1 Blender instance, 1 Rhino Instance: https://youtu.be/3lvf_AGedFM

Jacques Lucke commented

2020-01-21 14:50:34 +01:00

Changed status from 'Needs Triage' to: 'Needs Developer To Reproduce'

Campbell Barton commented

2020-01-21 15:03:45 +01:00

I don't have access to a proper macOS developer environment, un-assigning myself.

Stas Haas commented

2020-02-18 11:04:51 +01:00

Added subscriber: @girafic

Stas Haas commented

2020-02-18 11:04:51 +01:00

Issue is still there. Same behaviour also occurs in C4D but not in Rhino and Archicad (somehow they fix this issue).

Richard Antalik commented

2020-11-25 16:40:40 +01:00

Added subscriber: @iss

Richard Antalik commented

2020-11-25 16:40:40 +01:00

@d_miko, @girafic do you still have access to this hardware? Can you still reproduce tis issue in latest build form https://builder.blender.org/download/?

Stas Haas commented

2020-11-25 21:39:31 +01:00

@iss double checked with latest Blender 2.91 and 2.92, issue still reproducible.

Stas Haas commented

2022-05-17 12:01:56 +02:00

Looks like this issue was fixed with 3dconnexion's driver version 10.7.2

3dconnexion_mouse.mp4

System Information
Operating system: macOS-12.3.1-arm64-arm-64bit 64 Bits
Graphics card: Apple M1 Max Apple 4.1 Metal - 76.3

Blender Version
Worked: version: 3.1.2, branch: master, commit date: 2022-03-31 17:40, hash: cc66d1020c

Looks like this issue was fixed with 3dconnexion's driver version 10.7.2 [3dconnexion_mouse.mp4](https://archive.blender.org/developer/F13081344/3dconnexion_mouse.mp4) **System Information** Operating system: macOS-12.3.1-arm64-arm-64bit 64 Bits Graphics card: Apple M1 Max Apple 4.1 Metal - 76.3 **Blender Version** Worked: version: 3.1.2, branch: master, commit date: 2022-03-31 17:40, hash: `cc66d1020c`

Brecht Van Lommel commented

2024-02-07 18:05:47 +01:00

Closing as this was reported as fixed.

Brecht Van Lommel closed this issue

2024-02-07 18:05:50 +01:00

Blender Bot added

Status

Archived

and removed

Status

Needs Info from Developers

labels 2024-02-07 18:05:52 +01:00