Blender 2.83 white screen on startup #75546

New Issue

Mykola Filon · 2020-04-09T09:56:04+02:00

Mykola Filon commented

2020-04-09 09:56:04 +02:00

System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: GeForce RTX 2070/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 442.19

Blender Version
Broken: version: 2.83 branch: master - commits after date: 2020-04-06 21:23, hash: 10f0e003a9 (can't get commits numbers because can't run the app of latest build. Only have zip files names of builds blender-2.83-1239cab11ff9-windows64, blender-2.83-ea5a2efb5707-windows64, blender-2.83-9d0f4520768f-windows64 )
Worked: version: 2.83 (sub 12), branch: master, commit date: 2020-04-06 21:23, hash: 10f0e003a9

Short description of error
When try to start blender.exe. I'm getting a Blender app opened with white flat color, and previous builds also stop opening correctly. If I'm doing
a reboot of windows, previous build startsup correctly. But if I try to open latest build of blender, previus build also freezes on startup.
I think the latest builds are crashing the vieo card drivers somehow, so previous build won't startup correctly before a reboot of reinstalling drivers

Exact steps for others to reproduce the error
run Blender.exe of the latest experimental build
get white screen

**System Information** Operating system: Windows-10-10.0.18362-SP0 64 Bits Graphics card: GeForce RTX 2070/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 442.19 **Blender Version** Broken: version: 2.83 branch: master - commits **after** date: 2020-04-06 21:23, hash: `10f0e003a9` (can't get commits numbers because can't run the app of latest build. Only have zip files names of builds **blender-2.83-1239cab11ff9-windows64**, **blender-2.83-ea5a2efb5707-windows64**, **blender-2.83-9d0f4520768f-windows64** ) Worked: version: 2.83 (sub 12), branch: master, commit date: 2020-04-06 21:23, hash: `10f0e003a9` **Short description of error** When try to start blender.exe. I'm getting a Blender app opened with white flat color, and previous builds also stop opening correctly. If I'm doing a reboot of windows, previous build startsup correctly. But if I try to open latest build of blender, previus build also freezes on startup. I think the latest builds are crashing the vieo card drivers somehow, so previous build won't startup correctly before a reboot of reinstalling drivers **Exact steps for others to reproduce the error** run Blender.exe of the latest experimental build get white screen

Mykola Filon commented

2020-04-09 09:56:04 +02:00

Added subscriber: @NFeelone

Dalai Felinto commented

2020-04-09 12:25:21 +02:00

Added subscriber: @dfelinto

Dalai Felinto commented

2020-04-09 12:25:21 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Dalai Felinto commented

2020-04-09 12:25:21 +02:00

The range you describe is narrow enough, but could you please do the following:

Make sure your drivers are up to date
Double check that things work when running the blender-2.83-10f0e003a95a -windows64
Double check that things don't work with blender-2.83-9d0f4520768f-windows64

In all these cases please run with factory startup (Open your windows console with cmd, go to Blender's folder and blender.exe --factory-startup).

The range you describe is narrow enough, but could you please do the following: 1) Make sure your drivers are up to date 2) Double check that things work when running the `blender-2.83-10f0e003a95a -windows64` 3) Double check that things don't work with `blender-2.83-9d0f4520768f-windows64` In all these cases please run with factory startup (Open your windows console with `cmd`, go to Blender's folder and `blender.exe --factory-startup`).

Dalai Felinto commented

2020-04-09 13:28:24 +02:00

And for the records, I cannot reproduce with 1239cab11ff9 and:

System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: GeForce GTX 960M/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 442.74

And for the records, I cannot reproduce with `1239cab11ff9` and: **System Information** Operating system: Windows-10-10.0.18362-SP0 64 Bits Graphics card: GeForce GTX 960M/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 442.74

dorian commented

2020-04-09 13:29:39 +02:00

Added subscriber: @sakuramurai

dorian commented

2020-04-09 13:29:39 +02:00

Hello
I have exactly the same problem after starting today's build 2.83. Everything worked fine yesterday. As soon as I downloaded and launched today’s new everyday build 2.83, everywhere this eternal white screen

Hello I have exactly the same problem after starting today's build 2.83. Everything worked fine yesterday. As soon as I downloaded and launched today’s new everyday build 2.83, everywhere this eternal white screen

Mykola Filon commented

2020-04-09 13:41:18 +02:00

@dfelinto I have up to date Geforce drivers (tested with Studio and GameReady drivers) getting the same result: blender-2.83-10f0e003a95a -windows64 working fine, if I don't run newer build before in my windows session.
Runnig with factry defaults won't help.
Sometimes this bug with white screen desappers when I run blender-2.83-10f0e003a95a -windows64 before opening newer build (but only sometimes).
Also I tried to delete my userprefs.blend file and tried to run newest build blender-2.83-1239cab11ff9-windows64 - didn't help. So I ran with recording logs. Here are my logs, when I'm getting white screen
blender_debug_output.txt

blender_system_info.txt

@dfelinto I have up to date Geforce drivers (tested with Studio and GameReady drivers) getting the same result: `blender-2.83-10f0e003a95a -windows64` working fine, if I don't run newer build before in my windows session. Runnig with factry defaults won't help. Sometimes this bug with white screen desappers when I run `blender-2.83-10f0e003a95a -windows64` before opening newer build (but only sometimes). Also I tried to delete my userprefs.blend file and tried to run newest build `blender-2.83-1239cab11ff9-windows64` - didn't help. So I ran with recording logs. Here are my logs, when I'm getting white screen [blender_debug_output.txt](https://archive.blender.org/developer/F8459607/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F8459608/blender_system_info.txt)

Alberto Velázquez commented

2020-04-09 13:59:04 +02:00

Added subscriber: @AlbertoVelazquez

Alberto Velázquez commented

2020-04-09 13:59:05 +02:00

I can confirm the bug with today build in windows 10 64bits.

Dalai Felinto commented

2020-04-09 14:06:11 +02:00

Anyone claiming yesterday was fine, can you confirm that the build you tested was ea5a2efb5707?

Mykola Filon commented

2020-04-09 14:41:52 +02:00

@dfelinto yes, ea5a2efb5707 was the first build that starts showing white screen: here's a log for this build blender_debug_output.txt

@dfelinto yes, `ea5a2efb5707` was the first build that starts showing white screen: here's a log for this build [blender_debug_output.txt](https://archive.blender.org/developer/F8459661/blender_debug_output.txt)

Krusty Krustowski commented

2020-04-09 17:20:48 +02:00

Added subscriber: @Blendork

Krusty Krustowski commented

2020-04-09 17:20:48 +02:00

Same problem here on the latest win64 build. Deleting BF folder from AppData and --factory-startup don't help.

Chris Clyne (Lateasusual) commented

2020-04-09 18:08:00 +02:00

Added subscriber: @lateasusual

Chris Clyne (Lateasusual) commented

2020-04-09 18:08:01 +02:00

Seems to have been caused by https://developer.blender.org/rBd571d615a59a40f1d313121cf07fe6e17461e8f0
Gets stuck in the loop in GHOST_WindowWin32::initializeWintab()

Seems to have been caused by https://developer.blender.org/rBd571d615a59a40f1d313121cf07fe6e17461e8f0 Gets stuck in the loop in GHOST_WindowWin32::initializeWintab()

Alberto Velázquez commented

2020-04-09 18:20:28 +02:00

I can confirm the bug in the 1239cab11f version, the last that work that I tested was the 6f4dbb661f. And I can confirm that sometimes blender open normally

Windows 10 64bits
Nvidia RTX 2060 Super
Drivers 442.74 DCH

Tablet Huion q11k v2
Drivers 14.8.90.1126

I had a wacom but I don't think taht actually I had the drivers installed

I can confirm the bug in the 1239cab11ff9 version, the last that work that I tested was the 6f4dbb661f10. And I can confirm that sometimes blender open normally Windows 10 64bits Nvidia RTX 2060 Super Drivers 442.74 DCH Tablet Huion q11k v2 Drivers 14.8.90.1126 I had a wacom but I don't think taht actually I had the drivers installed

Alberto Velázquez commented

2020-04-09 18:39:48 +02:00

If blender2.83 open correctly when you are inside and open a new window, for example preferences, the problem can be the same and create a blank window that freezed the program

Alberto Velázquez commented

2020-04-09 18:47:23 +02:00

Mmmm, now the bug happens in my blender2.82a install. Anyone have seen this?

Switching to fully guarded memory allocator.
Blender 2.82 (sub 7)
Build: 2020-03-12 15:41:08 Windows Release
argv[0] = blender
argv[1] = --debug
argv[2] = --debug-cycles
argv[3] = --python-expr
argv[4] = import bpy; bpy.ops.wm.sysinfo(filepath=r'C:\Users\Alberto\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt')
Read prefs: C:\Users\Alberto\AppData\Roaming\Blender Foundation\Blender\2.82\config\userpref.blend
read file C:\Users\Alberto\AppData\Roaming\Blender Foundation\Blender\2.82\config\startup.blend
  Version 282 sub 1 date 2019-11-21 19:22 hash f903835370bc

Blender 2.82 failed after have the errores in blender2.83, but after restart the PC the problem in 2.82 disappear.

Mmmm, now the bug happens in my blender2.82a install. Anyone have seen this? ``` Switching to fully guarded memory allocator. Blender 2.82 (sub 7) Build: 2020-03-12 15:41:08 Windows Release argv[0] = blender argv[1] = --debug argv[2] = --debug-cycles argv[3] = --python-expr argv[4] = import bpy; bpy.ops.wm.sysinfo(filepath=r'C:\Users\Alberto\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt') Read prefs: C:\Users\Alberto\AppData\Roaming\Blender Foundation\Blender\2.82\config\userpref.blend read file C:\Users\Alberto\AppData\Roaming\Blender Foundation\Blender\2.82\config\startup.blend Version 282 sub 1 date 2019-11-21 19:22 hash f903835370bc ``` Blender 2.82 failed after have the errores in blender2.83, but after restart the PC the problem in 2.82 disappear.

Nicholas Rishel commented

2020-04-09 22:20:30 +02:00

Added subscriber: @PrototypeNM1

Nicholas Rishel commented

2020-04-09 22:20:30 +02:00

@AlbertoVelazquez to clarify, can you repeatedly cause problems in 2.82a by having launched 2.83 prior, and repeatedly fix it by restarting the PC?

Just on a hunch, if you have GIMP installed could you launch it and see if that also fixes 2.82a, or alternatively is it also broken?

@AlbertoVelazquez to clarify, can you repeatedly cause problems in 2.82a by having launched 2.83 prior, and repeatedly fix it by restarting the PC? Just on a hunch, if you have GIMP installed could you launch it and see if that also fixes 2.82a, or alternatively is it also broken?

Nicholas Rishel commented

2020-04-09 23:27:47 +02:00

Can someone confirm whether this test build fixes the issue?

Can someone confirm whether [this test build](https://blender.community/c/graphicall/6lbbbc/) fixes the issue?

blender-admin commented

2020-04-10 00:43:09 +02:00

This issue was referenced by 1a3928f33c

This issue was referenced by 1a3928f33c76074a8d59eeca2b58187774cd7b4e

Ray molenkamp commented

2020-04-10 00:43:34 +02:00

Changed status from 'Needs User Info' to: 'Resolved'

Ray molenkamp closed this issue