Wacom tablet's side switches don't work #75566

New Issue

n1729 · 2020-04-10T01:54:39+02:00

n1729 commented

2020-04-10 01:54:39 +02:00

System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: GeForce GTX 1060 6GB/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 442.19

Blender Version
Broken: version: 2.83 (sub 13), branch: master, commit date: 2020-04-08 21:23, hash: 1239cab11f
Worked: version: 2.83 (sub 11), branch: master, commit date: 2020-04-01 17:35, hash: a9963669f9

Short description of error
Some side switches of the tablet don't work while a pen is hovering above the surface of the tablet.
If you stop hovering the pen over the tablet, the side switches become to work.

Tablet
Wacom Driver Version 5.3.5-3
Model: CTH-460

Exact steps for others to reproduce the error

Assign a side switch to the middle click.
Hover the pen over the tablet.
Press the side switch and try to rotate a viewport by moving the pen. This doesn't work.
Keep the pen away from the tablet.
Press the side switch.
Move a cursor by using a mouse. In this case, I can rotate a viewport.

**System Information** Operating system: Windows-10-10.0.18362-SP0 64 Bits Graphics card: GeForce GTX 1060 6GB/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 442.19 **Blender Version** Broken: version: 2.83 (sub 13), branch: master, commit date: 2020-04-08 21:23, hash: `1239cab11f` Worked: version: 2.83 (sub 11), branch: master, commit date: 2020-04-01 17:35, hash: `a9963669f9` **Short description of error** Some side switches of the tablet don't work while a pen is hovering above the surface of the tablet. If you stop hovering the pen over the tablet, the side switches become to work. **Tablet** Wacom Driver Version 5.3.5-3 Model: CTH-460 **Exact steps for others to reproduce the error** 1) Assign a side switch to the middle click. 2) Hover the pen over the tablet. 3) Press the side switch and try to rotate a viewport by moving the pen. This doesn't work. 1) Keep the pen away from the tablet. 2) Press the side switch. 3) Move a cursor by using a mouse. In this case, I can rotate a viewport.

blender-admin commented

2020-04-10 01:54:39 +02:00

#75627 was marked as duplicate of this issue

blender-admin commented

2020-04-10 01:54:39 +02:00

#75653 was marked as duplicate of this issue

blender-admin commented

2020-04-10 01:54:39 +02:00

#75654 was marked as duplicate of this issue

n1729 commented

2020-04-10 01:54:40 +02:00

Added subscriber: @n1729

n1729 commented

2020-04-10 02:46:31 +02:00

I found that D6675 is closely related.
I guess Hover Click has broken in my environment.
Hover Click is one of the pen button modes.

I found that [D6675](https://archive.blender.org/developer/D6675) is closely related. I guess Hover Click has broken in my environment. Hover Click is one of the pen button modes. ![Annotation 2020-04-10 094310.jpg](https://archive.blender.org/developer/F8461050/Annotation_2020-04-10_094310.jpg)

n1729 changed title from ~~Wacom tablet's keys don't work~~ to Wacom tablet's side switches don't work

2020-04-10 02:56:15 +02:00

n1729 commented

2020-04-10 03:38:58 +02:00

I found another fact.
When I changed Preferences>Input>Tablet>Tablet API from Automatic to Windows Ink, ~~everything worked.~~
Hover Click came back.

I found another fact. When I changed `Preferences>Input>Tablet>Tablet API` from `Automatic` to `Windows Ink`, ~~everything worked.~~ Hover Click came back.

n1729 commented

2020-04-10 04:20:24 +02:00

I found yet another fact...
When I use Windows Ink at the blender preferences, the pressure doesn't work.
So, I enabled Windows Ink at the wacom driver settings, and then the pressure comes back again.
BUT, in turn, Hover Click breaks again if I do it.

I found yet another fact... When I use `Windows Ink` at the blender preferences, the pressure doesn't work. So, I enabled Windows Ink at the wacom driver settings, and then the pressure comes back again. BUT, in turn, Hover Click breaks again if I do it.

Ray molenkamp commented

2020-04-10 07:07:30 +02:00

Added subscribers: @PrototypeNM1, @LazyDodo

Nicholas Rishel was assigned by Ray molenkamp

2020-04-10 07:07:30 +02:00

Ray molenkamp commented

2020-04-10 07:07:30 +02:00

I don't have the hardware to check @PrototypeNM1 mind taking a peek here?

bossman commented

2020-04-10 09:29:23 +02:00

Added subscriber: @bossman

bossman commented

2020-04-10 09:29:23 +02:00

I have similar problems with Huion H610proV2 tablet with lastest build (1a3928f33c).
Side switches assigned as middle and right mouse click do not work. Pen tip pressure works as expected.
I tried switching to Windows Ink in tablet driver but in that mode switches do not work also.

I have similar problems with Huion H610proV2 tablet with lastest build (1a3928f33c76). Side switches assigned as middle and right mouse click do not work. Pen tip pressure works as expected. I tried switching to Windows Ink in tablet driver but in that mode switches do not work also.

Nicholas Rishel commented

2020-04-11 04:28:27 +02:00

Yep, this is a consequence of how the Wintab code is attempting to correlate Windows mouse buttons to Wintab buttons. I'll think through it a bit more but this might become an issue of either getting high frequency tablet input or support the old button workflows.

Nicholas Rishel commented

2020-04-12 00:30:14 +02:00

I checked Krita and Gimp to see if they had a solution here; neither handled this use case.

n1729 commented

2020-04-12 02:33:54 +02:00

Krita has an option called Use mouse events for right- and middle-clicks in its configure.
If I use this workaround, side switches work in my environment.
But the option is relatively new, which has been implemented since ver 4.2.
And I didn't know 'Hover Click' is not a common thing.
I gradually understand what @PrototypeNM1 is saying at D6675, and this issue is not a bug.
Thank you for looking into it.

Krita has an option called `Use mouse events for right- and middle-clicks` in its configure. If I use this workaround, side switches work in my environment. But the option is relatively new, which has been implemented since ver 4.2. And I didn't know 'Hover Click' is not a common thing. I gradually understand what @PrototypeNM1 is saying at [D6675](https://archive.blender.org/developer/D6675), and this issue is not a bug. Thank you for looking into it.

Nicholas Rishel commented

2020-04-12 03:56:30 +02:00

Keep this issue open, IMO it's still a bug until a fix is found, or a decision is made to either prefer the new or old system.

@n1729 Could you link me to the Krita option?

Keep this issue open, IMO it's still a bug until a fix is found, or a decision is made to either prefer the new or old system. @n1729 Could you link me to the Krita option?

Nicholas Rishel commented

2020-04-12 03:56:53 +02:00

Changed status from 'Needs Triage' to: 'Confirmed'

n1729 commented

2020-04-12 04:24:23 +02:00

@PrototypeNM1
This one

https://docs.krita.org/en/reference_manual/preferences/tablet_settings.html

@PrototypeNM1 This one ![Annotation 2020-04-12 111920.jpg](https://archive.blender.org/developer/F8466328/Annotation_2020-04-12_111920.jpg) ![Annotation 2020-04-12 112106.jpg](https://archive.blender.org/developer/F8466327/Annotation_2020-04-12_112106.jpg) https://docs.krita.org/en/reference_manual/preferences/tablet_settings.html

blender-admin commented

2020-04-12 06:42:51 +02:00

This issue was referenced by 7c84f25453

This issue was referenced by 7c84f254532efda46fdbcaebcf13d62d70193ff0

Nicholas Rishel commented

2020-04-12 07:05:35 +02:00

@n1729 could you check if D7404's patch fixes your bug, alternatively there's a built at https://developer.blender.org/D7404

@n1729 could you check if [D7404](https://archive.blender.org/developer/D7404)'s patch fixes your bug, alternatively there's a built at https://developer.blender.org/D7404

n1729 commented

2020-04-12 08:41:31 +02:00

I tested D7404 and it works pretty well in both wintab and ink.
It perfectly fixed this issue.
Thank you so much, @PrototypeNM1!

I tested [D7404](https://archive.blender.org/developer/D7404) and it works pretty well in both wintab and ink. It perfectly fixed this issue. Thank you so much, @PrototypeNM1!

ChristopherAnderssarian commented

2020-04-13 18:39:10 +02:00

Added subscribers: @sherbert_lemon, @RenatoGangemi, @I618I382I

Brecht Van Lommel commented

2020-04-23 15:34:40 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2020-04-23 15:34:40 +02:00

Changed status from 'Confirmed' to: 'Resolved'

Brecht Van Lommel closed this issue

2020-04-23 15:34:40 +02:00

Brecht Van Lommel commented

2020-04-23 15:34:40 +02:00

This should be resolved now by reverting the Wintab commit in e90d842.

Before we bring back that code we'll need to verify the issues in this report are solved.

This should be resolved now by reverting the Wintab commit in e90d842. Before we bring back that code we'll need to verify the issues in this report are solved.

blender-admin commented

2020-05-26 06:26:32 +02:00

This issue was referenced by 5badaa8390

This issue was referenced by 5badaa83903bdb2367aa35701291b38e60ee45b5

John Roberson commented

2020-06-04 17:59:15 +02:00

Added subscriber: @jjrob114

John Roberson commented

2020-06-04 17:59:15 +02:00

Hello this issue seems to have possibly returned in 2.83.

My Equipment and Software: XP-Pen Pro 16.9 & Blender 2.83 on Windows 10

With Windows Ink selected as the Tablet API pressure works but the buttons on the side of the pen stop working (I have them set to Middle and Right Click)

If I switch the Blender Settings Tablet API over to Wintab, the buttons start working but the pressure stops working.

Hello this issue seems to have possibly returned in 2.83. My Equipment and Software: XP-Pen Pro 16.9 & Blender 2.83 on Windows 10 ![preferences.png](https://archive.blender.org/developer/F8576988/preferences.png) With Windows Ink selected as the Tablet API pressure works but the buttons on the side of the pen stop working (I have them set to Middle and Right Click) If I switch the Blender Settings Tablet API over to Wintab, the buttons start working but the pressure stops working. ![pen tablet driver.png](https://archive.blender.org/developer/F8576993/pen_tablet_driver.png)

Nicholas Rishel commented

2020-06-08 22:57:15 +02:00

Wintab pressure should work if you restart Blender.

D7840 should fix the issue with side buttons if it lands.

Wintab pressure should work if you restart Blender. [D7840](https://archive.blender.org/developer/D7840) should fix the issue with side buttons if it lands.

Renato Gangemi commented

2020-06-08 23:21:25 +02:00

Removed subscriber: @RenatoGangemi

Bekzod commented

2020-06-26 10:13:12 +02:00

Added subscriber: @Bek23

Bekzod commented

2020-06-26 10:13:12 +02:00

This comment was removed by @Bek23

*This comment was removed by @Bek23*

Bekzod commented

2020-06-26 10:38:06 +02:00

nicholas_rishel, hi! I'm an artist from Uzbekistan, so apologies for my English)

"D7840 should fix the issue with side buttons if it lands."

I'm new in Blender and first i have the same problem with Windows Ink. So guys, i follow your discussion and i guess i should insert some changes into the some source text files in the Blender root folders. If that's right, how to do it correctly? Please, can you explain me how to use this D7840 to fix the problem?
Thanks!

By the way, i have xp-pen artist 22 e tablet.
Windows 10
Blender version 2.83.0

nicholas_rishel, hi! I'm an artist from Uzbekistan, so apologies for my English) "[D7840](https://archive.blender.org/developer/D7840) should fix the issue with side buttons if it lands." I'm new in Blender and first i have the same problem with Windows Ink. So guys, i follow your discussion and i guess i should insert some changes into the some source text files in the Blender root folders. If that's right, how to do it correctly? Please, can you explain me how to use this [D7840](https://archive.blender.org/developer/D7840) to fix the problem? Thanks! By the way, i have xp-pen artist 22 e tablet. Windows 10 Blender version 2.83.0

Nicholas Rishel commented

2020-10-19 21:22:50 +02:00

@Bek23 heads up that Blender nightly will get D7840 in the next couple days.

@Bek23 heads up that Blender nightly will get [D7840](https://archive.blender.org/developer/D7840) in the next couple days.

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Wacom tablet's side switches don't work #75566