Blender 2.8 Crashes on Startup #76602
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Reference: blender/blender#76602
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System Information
Operating system: Microsoft Windows 10 Home 10.0.18363 Build 18363
Graphics card: NVIDIA GeForce GT 730 / Intel(R) HD Graphics 530
Blender Version
Broken: Blender 2.82a 2020-3-12
Short description of error
I have recently replaced the hard drive on my computer and attempted to reinstall Blender, but Blender crashes when attempting to launch the program, with the error "EXCEPTION_ACCESS_VIOLATION"
I have attempted some common solutions such as updating my graphics drivers and launching blender from the command prompt or via administrator, but nothing has worked.
Exact steps for others to reproduce the error
Launch blender.exe
command prompt opens for a brief moment
command prompt closes and blender fails to launch
Error when launching via command prompt:
Thank you
Added subscriber: @Purphasma
Added subscriber: @LazyDodo
Changed status from 'Needs Triage' to: 'Needs User Info'
Please try a nightly 2.90 from builder.blender.org it has extra error logging that may shed light on why it's unhappy.
I attempted to launch Blender 2.90 and received this crash log:
Blender 2.90 (sub 0), Commit date: 2020-05-08 16:22, Hash
6f985574b7
backtrace
Exception Record:
ExceptionCode : EXCEPTION_ACCESS_VIOLATION
Exception Address : 0x0000000000000000
Exception Module :
Exception Flags : 0x00000000
Exception Parameters : 0x2
Parameters- [x] : 0x0000000000000008
Parameters- [x] : 0x0000000000000000
Stack trace:
Threads:
Thread : 0000132c
ntdll.dll :0x00007FFECEBBF9F0 NtWaitForWorkViaWorkerFactory
ntdll.dll :0x00007FFECEB538D0 RtlInitializeResource
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00003688
ntdll.dll :0x00007FFECEBBF9F0 NtWaitForWorkViaWorkerFactory
ntdll.dll :0x00007FFECEB538D0 RtlInitializeResource
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00002c30
ntdll.dll :0x00007FFECEBBF9F0 NtWaitForWorkViaWorkerFactory
ntdll.dll :0x00007FFECEB538D0 RtlInitializeResource
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00001e5c
ntdll.dll :0x00007FFECEBBC0E0 NtWaitForSingleObject
KERNELBASE.dll :0x00007FFECC678A70 WaitForSingleObjectEx
blender.exe :0x00007FF607DF0670 IlmThread_2_4::Semaphore::wait
blender.exe :0x00007FF607DEFE40 IlmThread_2_4::ThreadPool::numThreads
blender.exe :0x00007FF607DF0AF0 std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl IlmThread_2_4::Thread::*)(void) __ptr64,Il
blender.exe :0x00007FF6070D6C30 std::_Pad::_Call_func
ucrtbase.dll :0x00007FFECBCA0D40 beginthreadex
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 000017dc
ntdll.dll :0x00007FFECEBBC0E0 NtWaitForSingleObject
KERNELBASE.dll :0x00007FFECC678A70 WaitForSingleObjectEx
blender.exe :0x00007FF607DF0670 IlmThread_2_4::Semaphore::wait
blender.exe :0x00007FF607DEFE40 IlmThread_2_4::ThreadPool::numThreads
blender.exe :0x00007FF607DF0AF0 std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl IlmThread_2_4::Thread::*)(void) __ptr64,Il
blender.exe :0x00007FF6070D6C30 std::_Pad::_Call_func
ucrtbase.dll :0x00007FFECBCA0D40 beginthreadex
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00003508
ntdll.dll :0x00007FFECEBBC0E0 NtWaitForSingleObject
KERNELBASE.dll :0x00007FFECC678A70 WaitForSingleObjectEx
blender.exe :0x00007FF607DF0670 IlmThread_2_4::Semaphore::wait
blender.exe :0x00007FF607DEFE40 IlmThread_2_4::ThreadPool::numThreads
blender.exe :0x00007FF607DF0AF0 std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl IlmThread_2_4::Thread::*)(void) __ptr64,Il
blender.exe :0x00007FF6070D6C30 std::_Pad::_Call_func
ucrtbase.dll :0x00007FFECBCA0D40 beginthreadex
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00001db8
ntdll.dll :0x00007FFECEBBC0E0 NtWaitForSingleObject
KERNELBASE.dll :0x00007FFECC678A70 WaitForSingleObjectEx
blender.exe :0x00007FF607DF0670 IlmThread_2_4::Semaphore::wait
blender.exe :0x00007FF607DEFE40 IlmThread_2_4::ThreadPool::numThreads
blender.exe :0x00007FF607DF0AF0 std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl IlmThread_2_4::Thread::*)(void) __ptr64,Il
blender.exe :0x00007FF6070D6C30 std::_Pad::_Call_func
ucrtbase.dll :0x00007FFECBCA0D40 beginthreadex
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00001644
ntdll.dll :0x00007FFECEBBC0E0 NtWaitForSingleObject
KERNELBASE.dll :0x00007FFECC678A70 WaitForSingleObjectEx
blender.exe :0x00007FF607DF0670 IlmThread_2_4::Semaphore::wait
blender.exe :0x00007FF607DEFE40 IlmThread_2_4::ThreadPool::numThreads
blender.exe :0x00007FF607DF0AF0 std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl IlmThread_2_4::Thread::*)(void) __ptr64,Il
blender.exe :0x00007FF6070D6C30 std::_Pad::_Call_func
ucrtbase.dll :0x00007FFECBCA0D40 beginthreadex
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00000bf0
ntdll.dll :0x00007FFECEBBC0E0 NtWaitForSingleObject
KERNELBASE.dll :0x00007FFECC678A70 WaitForSingleObjectEx
blender.exe :0x00007FF607DF0670 IlmThread_2_4::Semaphore::wait
blender.exe :0x00007FF607DEFE40 IlmThread_2_4::ThreadPool::numThreads
blender.exe :0x00007FF607DF0AF0 std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl IlmThread_2_4::Thread::*)(void) __ptr64,Il
blender.exe :0x00007FF6070D6C30 std::_Pad::_Call_func
ucrtbase.dll :0x00007FFECBCA0D40 beginthreadex
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00001fbc
ntdll.dll :0x00007FFECEBBC0E0 NtWaitForSingleObject
KERNELBASE.dll :0x00007FFECC678A70 WaitForSingleObjectEx
blender.exe :0x00007FF607DF0670 IlmThread_2_4::Semaphore::wait
blender.exe :0x00007FF607DEFE40 IlmThread_2_4::ThreadPool::numThreads
blender.exe :0x00007FF607DF0AF0 std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl IlmThread_2_4::Thread::*)(void) __ptr64,Il
blender.exe :0x00007FF6070D6C30 std::_Pad::_Call_func
ucrtbase.dll :0x00007FFECBCA0D40 beginthreadex
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00001714
ntdll.dll :0x00007FFECEBBC0E0 NtWaitForSingleObject
KERNELBASE.dll :0x00007FFECC678A70 WaitForSingleObjectEx
blender.exe :0x00007FF607DF0670 IlmThread_2_4::Semaphore::wait
blender.exe :0x00007FF607DEFE40 IlmThread_2_4::ThreadPool::numThreads
blender.exe :0x00007FF607DF0AF0 std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl IlmThread_2_4::Thread::*)(void) __ptr64,Il
blender.exe :0x00007FF6070D6C30 std::_Pad::_Call_func
ucrtbase.dll :0x00007FFECBCA0D40 beginthreadex
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00003080
win32u.dll :0x00007FFECBAB1150 NtUserGetMessage
USER32.dll :0x00007FFECCC675C0 GetMessageA
OpenAL32.dll :0x00007FFE90E64360 alcResetDeviceSOFT
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00002ad0
ntdll.dll :0x00007FFECEBBC0E0 NtWaitForSingleObject
KERNELBASE.dll :0x00007FFECC678A70 WaitForSingleObjectEx
OpenAL32.dll :0x00007FFE90E64360 alcResetDeviceSOFT
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00001ac0
ntdll.dll :0x00007FFECEBBCBB0 NtWaitForMultipleObjects
KERNELBASE.dll :0x00007FFECC697F30 WaitForMultipleObjectsEx
combase.dll :0x00007FFECDB9AFC0 CoIncrementMTAUsage
combase.dll :0x00007FFECDB9AFC0 CoIncrementMTAUsage
combase.dll :0x00007FFECDB9AFC0 CoIncrementMTAUsage
combase.dll :0x00007FFECDB9AFC0 CoIncrementMTAUsage
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00002d64
ntdll.dll :0x00007FFECEBBF9F0 NtWaitForWorkViaWorkerFactory
ntdll.dll :0x00007FFECEB538D0 RtlInitializeResource
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Thread : 00003654
ntdll.dll :0x00007FFECEBBF9F0 NtWaitForWorkViaWorkerFactory
ntdll.dll :0x00007FFECEB538D0 RtlInitializeResource
KERNEL32.DLL :0x00007FFECE6F7BC0 BaseThreadInitThunk
ntdll.dll :0x00007FFECEB8CE30 RtlUserThreadStart
Loaded Modules :
0x00007FF6058D0000 2.9.0.0 blender.exe D:\Blender Beta\blender-2.90-6f985574b775-windows64\blender-2.90-6f985574b775-windows64\blender.pdb
0x00007FFECEB20000 10.0.18362.815 ntdll.dll
0x00007FFECE6E0000 10.0.18362.778 KERNEL32.DLL
0x00007FFECC640000 10.0.18362.815 KERNELBASE.dll
0x00007FFECCC40000 10.0.18362.778 USER32.dll
0x00007FFECBAB0000 10.0.18362.815 win32u.dll
0x00007FFECD730000 10.0.18362.1 GDI32.dll
0x00007FFECBAE0000 10.0.18362.778 gdi32full.dll
0x00007FFECCA40000 10.0.18362.815 msvcp_win.dll
0x00007FFECBC80000 10.0.18362.815 ucrtbase.dll
0x00007FFECDF80000 10.0.18362.815 SHELL32.dll
0x00007FFEABF30000 2019.9.0.0 tbb.dll
0x00007FFECCB80000 10.0.18362.387 cfgmgr32.dll
0x00007FFECD7F0000 10.0.18362.752 shcore.dll
0x00007FFECEA10000 7.0.18362.1 msvcrt.dll
0x00007FFECD8A0000 10.0.18362.628 RPCRT4.dll
0x00007FFECDB00000 10.0.18362.815 combase.dll
0x00007FFECCAE0000 10.0.18362.295 bcryptPrimitives.dll
0x00007FFECBE30000 10.0.18362.815 windows.storage.dll
0x00007FFECD4E0000 10.0.18362.693 sechost.dll
0x00007FFEC8360000 10.0.18362.1 SHFOLDER.dll
0x00007FFECCFA0000 10.0.18362.752 advapi32.dll
0x00007FFECBA80000 10.0.18362.693 profapi.dll
0x00007FFECBA30000 10.0.18362.1 powrprof.dll
0x00007FFECB9E0000 UMPDC.dll
0x00007FFECCF40000 10.0.18362.1 shlwapi.dll
0x00007FFECB9F0000 10.0.18362.1 kernel.appcore.dll
0x00007FFEAAD50000 14.16.27033.0 MSVCP140.dll
0x00007FFECCB60000 10.0.18362.1 cryptsp.dll
0x00007FFECDE40000 10.0.18362.387 WS2_32.dll
0x00007FFEAFDB0000 14.16.27033.0 VCRUNTIME140.dll
0x00007FFECCDE0000 10.0.18362.693 ole32.dll
0x00007FFECE670000 10.0.18362.1 PSAPI.DLL
0x00007FFECEAB0000 10.0.18362.387 IMM32.dll
0x00007FFE9E4B0000 10.0.18362.387 OPENGL32.dll
0x00007FFE8B1C0000 3.7.4150.1013 python37.dll
0x00007FFE8AF80000 58.12.100.0 avformat-58.dll
0x00007FFEABF10000 58.3.100.0 avdevice-58.dll
0x00007FFE76970000 58.18.100.0 avcodec-58.dll
0x00007FFECDEB0000 10.0.18362.693 OLEAUT32.dll
0x00007FFEAACC0000 5.1.100.0 swscale-5.dll
0x00007FFEAAC30000 56.14.100.0 avutil-56.dll
0x00007FFECC610000 10.0.18362.267 bcrypt.dll
0x00007FFE90E40000 OpenAL32.dll
0x0000000070440000 1.0.28.0 libsndfile-1.dll
0x00007FFE8EB50000 2.0.8.0 SDL2.dll
0x00007FFEBD520000 2019.9.0.0 tbbmalloc_proxy.dll
0x00007FFEABEF0000 10.0.18362.1 AVIFIL32.dll
0x00007FFEC04C0000 6.10.18362.815 COMCTL32.dll
0x00007FFEC5560000 10.0.18362.1 VERSION.dll
0x00007FFEB9900000 10.0.18362.1 dbghelp.dll
0x00007FFE9E470000 10.0.18362.387 GLU32.dll
0x00007FFEBC6C0000 10.0.18362.1 Secur32.dll
0x00007FFEABC70000 3.1.100.0 swresample-3.dll
0x00007FFEAAC10000 10.0.18362.1 AVICAP32.dll
0x00007FFEC9320000 10.0.18362.1 WINMM.dll
0x00007FFEA8200000 2019.9.0.0 tbbmalloc.dll
0x00007FFEA66E0000 10.0.18362.1 MSVFW32.dll
0x00007FFEB1F70000 10.0.18362.1 MSACM32.dll
0x00007FFEC92F0000 10.0.18362.1 WINMMBASE.dll
0x00007FFECA650000 10.0.18362.1 dxcore.dll
0x00007FFECB8D0000 10.0.18362.1 SSPICLI.DLL
0x00007FFEC9D40000 10.0.18362.449 uxtheme.dll
0x00007FFECE960000 2001.12.10941.16384 clbcatq.dll
0x00007FFEC0D40000 10.0.18362.387 MMDevApi.dll
0x00007FFECB7E0000 10.0.18362.387 DEVOBJ.dll
0x00007FFEC0DC0000 10.0.18362.815 AUDIOSES.DLL
0x00007FFEC71C0000 10.0.18362.815 wintypes.dll
0x00007FFECA0C0000 10.0.18362.1 resourcepolicyclient.dll
0x00007FFECE820000 10.0.18362.752 MSCTF.dll
0x00007FFE9DA40000 10.0.18362.1 dataexchange.dll
0x00007FFEC8C30000 10.0.18362.387 d3d11.dll
0x00007FFEC9350000 10.0.18362.752 dcomp.dll
0x00007FFECA6E0000 10.0.18362.815 dxgi.dll
0x00007FFEC9E30000 10.0.18362.693 twinapi.appcore.dll
0x00007FFECA340000 10.0.18362.267 RMCLIENT.dll
0x00007FFE75A50000 26.20.100.7985 ig9icd64.dll
0x00007FFECA090000 10.0.18362.267 dwmapi.dll
blender.crash.txt
No need to paste the contents of the file (it's really long) just attaching the file like you did would be preferred way.
sadly the most interesting bit of information was not included, i made some changes ,and kicked the buildbot, can you re-download (should be build hash
76e56e2ba7
as of now) and try again?I attempted to launch the new build and was given this crash report:
blender.crash.txt
This also appeared on the command prompt when launching:
Added subscriber: @ankitm
Changed status from 'Needs User Info' to: 'Needs Developer To Reproduce'
Added subscriber: @mano-wii
Changed status from 'Needs Developer To Reproduce' to: 'Needs User Info'
Thanks for the report, but I fear this can't be triaged as a complete bug report.
For the development team to be able to help, there needs to be either reproducible steps (start blender, press this, then that and crash) or at least a known regression (Blender version X worked, but not version Y).
Have you tried older versions of blender?
Many bugs are fixed between the official releases. Please try the latest development snapshot of blender: https://builder.blender.org/download
Changed status from 'Needs User Info' to: 'Archived'
No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.
Thanks again for the report. If the problem persists please open a new report with the required information.