Crash on startup on old laptop #78053

New Issue

Austin Fox · 2020-06-20T02:25:21+02:00

Austin Fox commented

2020-06-20 02:25:21 +02:00

System Information
Operating system: Ubuntu 20.04 LTS
Graphics card: NVIDIA Corporation G96CM [GeForce 9600M GT]

Blender Version
Broken: Blender 2.83.0, Commit date: 2020-06-03 14:38, Hash 211b6c29f7
Last working: 2.90.0 Alpha, branch: master, commit date: 2020-06-19 21:56, hash: 466e716495

Short description of error
Window opens as grey box with title bar, then closes immediately.
blender-softwaregl works as expected.
The 2.90 alpha launches as normal.

consoleout.txt

blender.crash.txt

**System Information** Operating system: Ubuntu 20.04 LTS Graphics card: NVIDIA Corporation G96CM [GeForce 9600M GT] **Blender Version** Broken: Blender 2.83.0, Commit date: 2020-06-03 14:38, Hash 211b6c29f771 Last working: 2.90.0 Alpha, branch: master, commit date: 2020-06-19 21:56, hash: 466e716495ff **Short description of error** Window opens as grey box with title bar, then closes immediately. blender-softwaregl works as expected. The 2.90 alpha launches as normal. [consoleout.txt](https://archive.blender.org/developer/F8632822/consoleout.txt) [blender.crash.txt](https://archive.blender.org/developer/F8632821/blender.crash.txt)

Austin Fox commented

2020-06-20 02:25:21 +02:00

Added subscriber: @AustinFox

Alaska commented

2020-06-20 04:44:01 +02:00

Added subscriber: @Alaska

Alaska commented

2020-06-20 04:44:01 +02:00

Changed status from 'Needs Triage' to: 'Archived'

Alaska closed this issue

2020-06-20 04:44:01 +02:00

Alaska self-assigned this 2020-06-20 04:44:01 +02:00

Alaska commented

2020-06-20 04:44:01 +02:00

The Blender requirements page lists the oldest supported GPU from Nvidia as something from the GTX 400 series. The 9600M is older than the GTX 400 series meaning there's no guarantee that Blender 2.8X will work with it.

For the best support, please upgrade your graphics card or use an older version of Blender like 2.79: https://www.blender.org/download/previous-versions/

As for why 2.90 is working and 2.83 isn't, that's probably down to the fact that something changed in 2.90 which makes Blender work better with this old GPU. However there's no guarantee it will stay that way or that it will be ported back to the Blender 2.83 series.

The [Blender requirements page](https://www.blender.org/download/requirements/) lists the oldest supported GPU from Nvidia as something from the GTX 400 series. The 9600M is older than the GTX 400 series meaning there's no guarantee that Blender 2.8X will work with it. For the best support, please upgrade your graphics card or use an older version of Blender like 2.79: https://www.blender.org/download/previous-versions/ As for why 2.90 is working and 2.83 isn't, that's probably down to the fact that something changed in 2.90 which makes Blender work better with this old GPU. However there's no guarantee it will stay that way or that it will be ported back to the Blender 2.83 series.

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Crash on startup on old laptop #78053