Crash by switching between environment properties and material properties #78196

Closed
opened 2020-06-24 10:22:28 +02:00 by Juan Binafa · 16 comments

platform: Windows
renderer: 'Intel(R) HD Graphics 620'
vendor: 'Intel'
version: '4.5.0 - Build 25.20.100.6446'

version: 2.90.0 Alpha, branch: master, commit date: 2020-06-23 21:54, hash: 49234c15e2, type: Release

Brief description of the error
Exact steps for others to reproduce the error:

1- Open Blender
2- Leave it as the default in the video (in Eevee)
3- Put the cursor and click on "Environment properties"
4- Then click on "Material Properties"
5- Re-enter "Environment Properties" and the program automatically closes completely.

IMPORTANT NOTE: Before doing this, experience that if I leave it in "CYCLES" and do the same procedure it does not close and then I pass it to "EEVEE" it does not close either, the program closes when it is the first time if not I pass it to CYCLES, otherwise the program closes me.

Thank you very much for your help and great work, also a thousand apologies for English since it is very regular, I am from the country of Colombia. Blessings.Blender 2020-06-24.mp4

platform: Windows renderer: 'Intel(R) HD Graphics 620' vendor: 'Intel' version: '4.5.0 - Build 25.20.100.6446' version: 2.90.0 Alpha, branch: master, commit date: 2020-06-23 21:54, hash: 49234c15e299, type: Release **Brief description of the error** Exact steps for others to reproduce the error: 1- Open Blender 2- Leave it as the default in the video (in Eevee) 3- Put the cursor and click on "Environment properties" 4- Then click on "Material Properties" 5- Re-enter "Environment Properties" and the program automatically closes completely. IMPORTANT NOTE: Before doing this, experience that if I leave it in "CYCLES" and do the same procedure it does not close and then I pass it to "EEVEE" it does not close either, the program closes when it is the first time if not I pass it to CYCLES, otherwise the program closes me. Thank you very much for your help and great work, also a thousand apologies for English since it is very regular, I am from the country of Colombia. Blessings.[Blender 2020-06-24.mp4](https://archive.blender.org/developer/F8640193/Blender_2020-06-24.mp4)

#78003 was marked as duplicate of this issue

#78003 was marked as duplicate of this issue
Author

Added subscriber: @Binafa

Added subscriber: @Binafa
Ankit Meel changed title from It closes when executing a few steps to Crash by switching between environment properties and material properties 2020-06-24 11:09:58 +02:00
Member

Added subscriber: @ankitm

Added subscriber: @ankitm
Member

Please don't make duplicate reports. I couldn't redo the bug you had reported earlier:
#78003 (Blender crashes by toggling between object and environment properties rapidly)
Please go to blender folder, double click on blender_debug_log.cmd and try to redo the crash with the steps you mentioned here.
When blender closes, upload the two files debug_log.txt and system_info.txt.

Please don't make duplicate reports. I couldn't redo the bug you had reported earlier: #78003 (Blender crashes by toggling between object and environment properties rapidly) Please go to blender folder, double click on `blender_debug_log.cmd` and try to redo the crash with the steps you mentioned here. When blender closes, upload the two files debug_log.txt and system_info.txt.
Member

Added subscriber: @grosgood

Added subscriber: @grosgood
Author

Hello a question, when it says to load the two files, is it to send the file by this means that I just wrote? Excuse me asking you this question, I'm a novice with the page.

Hello a question, when it says to load the two files, is it to send the file by this means that I just wrote? Excuse me asking you this question, I'm a novice with the page.
Member

yes, drag and drop the two files in the text box, wait for it to upload, see numbers like {[F1234](https://archive.blender.org/developer/F1234/python_d.zip)} and then submit

yes, drag and drop the two files in the text box, wait for it to upload, see numbers like `{[F1234](https://archive.blender.org/developer/F1234/python_d.zip)}` and then submit
Author

Perfect right now, I am going to carry out the task, I am going to install 2.90 since I had returned to 2.83, thank you very much, I am going to carry out the steps, very kind.

Perfect right now, I am going to carry out the task, I am going to install 2.90 since I had returned to 2.83, thank you very much, I am going to carry out the steps, very kind.
Author
[blender_debug_output.txt](https://archive.blender.org/developer/F8640527/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F8640528/blender_system_info.txt)
Author

Thank you very much, I hope I have done the procedure well

Thank you very much, I hope I have done the procedure well
Member

Looking at the GPU, #77346 (Intel UHD 620: Blender crashes at modifying material properties ) & #77748 (When I open the Material Properties tab, Blender crashes) seem related.
Please retry after updating the GPU drivers.
Version: 27.20.100.8280 (Latest) Date: 5/29/2020 https://downloadcenter.intel.com/download/29616/Intel-Graphics-Windows-10-DCH-Drivers?product=126789

Looking at the GPU, #77346 (Intel UHD 620: Blender crashes at modifying material properties ) & #77748 (When I open the Material Properties tab, Blender crashes) seem related. Please retry after updating the GPU drivers. Version: 27.20.100.8280 (Latest) Date: 5/29/2020 https://downloadcenter.intel.com/download/29616/Intel-Graphics-Windows-10-DCH-Drivers?product=126789
Author

I will update and when I do the entire procedure, I immediately write to you so you know how it went, thank you very much, I will do the procedure right away

I will update and when I do the entire procedure, I immediately write to you so you know how it went, thank you very much, I will do the procedure right away
Author

Hello, Update the graphics card drivers and I am up to date, the error remains the same, but I noticed something that in the file "blender_debug_output.txt" I threw something this time and for those better I come back and I know I send it, it can help us .

Hello, Update the graphics card drivers and I am up to date, the error remains the same, but I noticed something that in the file "blender_debug_output.txt" I threw something this time and for those better I come back and I know I send it, it can help us .
Author
[blender_debug_output.txt](https://archive.blender.org/developer/F8640692/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F8640691/blender_system_info.txt)
Member

Thanks! the debug log is very similar to that in #77346, so I'll merge the reports.

Thanks! the debug log is very similar to that in #77346, so I'll merge the reports.
Member

Closed as duplicate of #77346

Closed as duplicate of #77346
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Reference: blender/blender#78196
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