Mac crash with cycles and any mesh #78581

Closed
opened 2020-07-03 17:53:54 +02:00 by Christopher Hartley · 4 comments

System Information
Operating system: Darwin-17.7.0-x86_64-i386-64bit 64 Bits
Graphics card: ATI Radeon HD 5770 OpenGL Engine ATI Technologies Inc. 4.1 ATI-1.68.24

Blender Version
Broken: version: 2.90.0 Alpha, branch: master, commit date: 2020-07-02 22:21, hash: 5a13f682ee
Worked: (newest version of Blender that worked as expected)
Blender 2.83.1LTS

Short description of error
Blender is crashing when I try to use the Cycles renderer with any mesh in a window.

Exact steps for others to reproduce the error
[Please describe the exact steps needed to reproduce the issue]
[Based on the default startup or an attached .blend file (as simple as possible)]
Start Blender 2.9 with the default start up file (so with a mesh cube in the window)
Switch the camera to Cycles.
Attempt to switch to rendered view.
Blender crashes.

Alternatively, Start Blender 2.9.
Delete the standard mesh cube from the default view.
Switch the camera to Cycles.
Set the rendered view to camera (ie. Cycles)
Attempt to create a mesh object of any sort.
Blender crashes

system-info.txt

**System Information** Operating system: Darwin-17.7.0-x86_64-i386-64bit 64 Bits Graphics card: ATI Radeon HD 5770 OpenGL Engine ATI Technologies Inc. 4.1 ATI-1.68.24 **Blender Version** Broken: version: 2.90.0 Alpha, branch: master, commit date: 2020-07-02 22:21, hash: `5a13f682ee` Worked: (newest version of Blender that worked as expected) Blender 2.83.1LTS **Short description of error** Blender is crashing when I try to use the Cycles renderer with any mesh in a window. **Exact steps for others to reproduce the error** [Please describe the exact steps needed to reproduce the issue] [Based on the default startup or an attached .blend file (as simple as possible)] Start Blender 2.9 with the default start up file (so with a mesh cube in the window) Switch the camera to Cycles. Attempt to switch to rendered view. Blender crashes. Alternatively, Start Blender 2.9. Delete the standard mesh cube from the default view. Switch the camera to Cycles. Set the rendered view to camera (ie. Cycles) Attempt to create a mesh object of any sort. Blender crashes [system-info.txt](https://archive.blender.org/developer/F8661823/system-info.txt)

Added subscriber: @chrishartley

Added subscriber: @chrishartley

Added subscriber: @rjg

Added subscriber: @rjg

Changed status from 'Needs Triage' to: 'Archived'

Changed status from 'Needs Triage' to: 'Archived'
Robert Guetzkow self-assigned this 2020-07-03 18:09:05 +02:00

The Radeon HD 5770 is from the [Radeon 5000 series ]] and it has the old TeraScale 2 microarchitecture. The https:*www.blender.org/download/requirements/ for Blender 2.8x state that [ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later is required.

Supported Graphics Cards

Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. You may have to use an older version of Blender with lower requirements.

The Radeon HD 5770 is from the [Radeon 5000 series ]] and it has the old TeraScale 2 microarchitecture. The [[ https:*www.blender.org/download/requirements/ | minimum requirements ]] for Blender 2.8x state that [[ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later ](https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Radeon_HD_5000_series) is required. > **Supported Graphics Cards** > - **NVIDIA**: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [[ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro ](https:*en.wikipedia.org/wiki/GeForce#GeForce_400_series_and_500_series) GPUs) > - **AMD**: **GCN 1st gen and newer** ([list of all AMD GPUs ](https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units)) > - **Intel**: Haswell and newer ([list of all Intel GPUs ](https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units)) > - **macOS**: version 10.12 or newer with supported hardware Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. You may have to use an [older version of Blender ](https://download.blender.org/release/) with lower requirements.
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Reference: blender/blender#78581
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