Crash blender on startup #79084

New Issue

Hannah Ümit · 2020-07-19T17:25:45+02:00

Hannah Ümit commented

2020-07-19 17:25:45 +02:00

System Information
Operating system: Windows 10 Professional 64 bit
Graphics card: AMD RX480 8G
CPU: i5-6400
RAM: 8GB DDR4

blender-2.90.0-b8601b64c7cb-windows64
Broken: blender-2.90.0- b8601b64c7 -windows64
Worked: 2.83.2

Crash when starting up

Exact steps for others to reproduce the error
Run blender.exe or blender_debug_log.cmd
blender_system_info.txt

blender_debug_output.txt

blender.crash.txt

GPU_texture_bind
blender.exe    icon_draw_cache_texture_flush_ex
blender.exe    UI_icon_draw_cache_end
blender.exe    UI_block_draw
blender.exe    UI_panels_draw
blender.exe    ED_region_panels_draw
blender.exe    ED_region_do_draw
blender.exe    wm_draw_window_offscreen
blender.exe    wm_draw_window
blender.exe    wm_draw_update
blender.exe    ghost_event_proc
blender.exe    GHOST_CallbackEventConsumer::processEvent
blender.exe    GHOST_EventManager::dispatchEvents
blender.exe    GHOST_System::dispatchEvents
blender.exe    wm_window_process_events
blender.exe    WM_main
blender.exe    main
blender.exe    __scrt_common_main_seh
KERNEL32.DLL   BaseThreadInitThunk
ntdll.dll      RtlUserThreadStart

**System Information** Operating system: Windows 10 Professional 64 bit Graphics card: AMD RX480 8G CPU: i5-6400 RAM: 8GB DDR4 **blender-2.90.0-b8601b64c7cb-windows64** Broken: blender-2.90.0- b8601b64c7 -windows64 Worked: 2.83.2 **Crash when starting up** **Exact steps for others to reproduce the error** Run blender.exe or blender_debug_log.cmd [blender_system_info.txt](https://archive.blender.org/developer/F8706873/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F8706872/blender_debug_output.txt) [blender.crash.txt](https://archive.blender.org/developer/F8706881/blender.crash.txt) ``` GPU_texture_bind blender.exe icon_draw_cache_texture_flush_ex blender.exe UI_icon_draw_cache_end blender.exe UI_block_draw blender.exe UI_panels_draw blender.exe ED_region_panels_draw blender.exe ED_region_do_draw blender.exe wm_draw_window_offscreen blender.exe wm_draw_window blender.exe wm_draw_update blender.exe ghost_event_proc blender.exe GHOST_CallbackEventConsumer::processEvent blender.exe GHOST_EventManager::dispatchEvents blender.exe GHOST_System::dispatchEvents blender.exe wm_window_process_events blender.exe WM_main blender.exe main blender.exe __scrt_common_main_seh KERNEL32.DLL BaseThreadInitThunk ntdll.dll RtlUserThreadStart ```

Hannah Ümit commented

2020-07-19 17:25:45 +02:00

Added subscriber: @Hannah-Umit

Ankit Meel changed title from ~~Crash blender-2.90.0-b8601b64c7cb-windows64~~ to Crash blender on startup

2020-07-19 17:54:50 +02:00

Ankit Meel commented

2020-07-19 18:05:47 +02:00

Added subscriber: @ankitm

Ankit Meel commented

2020-07-19 18:05:47 +02:00

Please see the section "laptops" (change the GPU) and "compatibility" (run in compatibility mode) and check if they fix the crash.
https://docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/intel.html#laptops

Please see the section "laptops" (change the GPU) and "compatibility" (run in compatibility mode) and check if they fix the crash. https://docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/intel.html#laptops

Ankit Meel commented

2020-07-19 18:05:54 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Hannah Ümit commented

2020-07-19 18:28:06 +02:00

In #79084#981860, @ankitm wrote:
Please see the section "laptops" (change the GPU) and "compatibility" (run in compatibility mode) and check if they fix the crash.
https://docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/intel.html#laptops

I tried it and it unfortunately did not fix the crash.

> In #79084#981860, @ankitm wrote: > Please see the section "laptops" (change the GPU) and "compatibility" (run in compatibility mode) and check if they fix the crash. > https://docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/intel.html#laptops I tried it and it unfortunately did not fix the crash.

Ankit Meel commented

2020-07-19 18:33:36 +02:00

https://www.amd.com/en/support/graphics/radeon-400-series/radeon-rx-400-series/radeon-rx-480
Try updating GPU driver too.

https://www.amd.com/en/support/graphics/radeon-400-series/radeon-rx-400-series/radeon-rx-480 Try updating GPU driver too.

Hannah Ümit commented

2020-07-19 18:44:02 +02:00

blender.crash.txt

blender_debug_output.txt

blender_system_info.txt

Same outcome unfortunately.

[blender.crash.txt](https://archive.blender.org/developer/F8706972/blender.crash.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F8706970/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F8706971/blender_system_info.txt) Same outcome unfortunately.

Hannah Ümit commented

2020-07-19 18:50:29 +02:00

I deleted my 2.90 folder in my appdata, it solved the problem but is there any information that I can deliver to help finding the troublemaker?

Ankit Meel commented

2020-07-19 19:58:03 +02:00

Changed status from 'Needs User Info' to: 'Resolved'

Ankit Meel closed this issue

2020-07-19 19:58:03 +02:00

Ankit Meel self-assigned this 2020-07-19 19:58:03 +02:00

Ankit Meel commented

2020-07-19 19:58:03 +02:00

If it was an add-on, you could turn them on one by one and see which one causes the crash. I cannot think of other things.

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Crash blender on startup #79084