OpenGL 3.3 or higher error given with OpenGL 4.6 supporting Graphics Card and Driver #82410

Closed
opened 2020-11-04 19:37:32 +01:00 by Parker · 7 comments

System Information
Operating system:
Edition: Windows10 Pro 64 bit
Version: 2004
OS Build: 19041.572

Graphics card: GeForce GTX 1060, driver version 457.09
GPU: Intel(R) UHD Graphics 620, driver version 26.20.100.7639

Blender Version
Broken: 2.92.0 and 2.90.1, 2.83.8, 2.80
Worked: 2.83.8 about a month or two ago before the error suddenly occured.

Short description of error
When I try to open blender I am met with the Unsuported Graphics Card or Driver error telling me "A grapics card and driver with support for OpenGL 3.3 or higher is required. Installing the latest driver for your graphics card may resolve the issue. The program will now close." despite the fact that all my drivers are up to date, and my graphics card and gpu supposedly provide full support for OpenGL 4.6. I've done multiple clean installs of both drivers and multiple versions of blender to no avail.

Exact steps for others to reproduce the error
Opening blender on my machine (microsoft surface book 2) with all drivers up to date. The attatched screenshot shows the error.Screenshot 2020-11-04 133259.png

**System Information** Operating system: Edition: Windows10 Pro 64 bit Version: 2004 OS Build: 19041.572 Graphics card: GeForce GTX 1060, driver version 457.09 GPU: Intel(R) UHD Graphics 620, driver version 26.20.100.7639 **Blender Version** Broken: 2.92.0 and 2.90.1, 2.83.8, 2.80 Worked: 2.83.8 about a month or two ago before the error suddenly occured. **Short description of error** When I try to open blender I am met with the Unsuported Graphics Card or Driver error telling me "A grapics card and driver with support for OpenGL 3.3 or higher is required. Installing the latest driver for your graphics card may resolve the issue. The program will now close." despite the fact that all my drivers are up to date, and my graphics card and gpu supposedly provide full support for OpenGL 4.6. I've done multiple clean installs of both drivers and multiple versions of blender to no avail. **Exact steps for others to reproduce the error** Opening blender on my machine (microsoft surface book 2) with all drivers up to date. The attatched screenshot shows the error.![Screenshot 2020-11-04 133259.png](https://archive.blender.org/developer/F9198625/Screenshot_2020-11-04_133259.png)
Author

Added subscriber: @CuttlefishKitch

Added subscriber: @CuttlefishKitch

Added subscriber: @iss

Added subscriber: @iss

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

Do you have 2 monitors plugged in to 2 GPU's? see #62651

Do you have 2 monitors plugged in to 2 GPU's? see #62651
Author

I'm using three monitors, one of which is a drawing tablet. Both are plugged into HDMI ports on my Dell D3100 Docking Station which connects to my laptop via a USB. My Surface Book is a weird little laptop that can disconnect from the keyboard and turn into a tablet. The Nvidia graphics card is located in the keyboard portion, while the Intel 620 is in the screen part that becomes a tablet. Because of my admitedly odd set up I can't figure out how to tell which monitor is plugged in to which GPU (nvidia control panel PhysX config doesn't show them, and I can't find the information in the advanced display settings or display adapter properties), but I'm fairly sure the laptop screen uses the Intel.
I've tried changing the Nvidia to be the perfered graphics card for blender in every spot I can find, including windows settings and the Nvidia control panel (OpenGL rendering GPU specifically, but also any spot it would allow me to prefer Nvidia).
I also tried unplugging my docking station and therefore my other monitors as well, and Blender opened just fine when I had only my laptop screen. Blender also works when I have only one of my external monitors plugged in to the docking station.
Also, when rightclicking on blender as illustrated in the other tab I don't get the "Render OpenGL on" menu option. Not sure why.

I'm using three monitors, one of which is a drawing tablet. Both are plugged into HDMI ports on my Dell [D3100](https://archive.blender.org/developer/D3100) Docking Station which connects to my laptop via a USB. My Surface Book is a weird little laptop that can disconnect from the keyboard and turn into a tablet. The Nvidia graphics card is located in the keyboard portion, while the Intel 620 is in the screen part that becomes a tablet. Because of my admitedly odd set up I can't figure out how to tell which monitor is plugged in to which GPU (nvidia control panel PhysX config doesn't show them, and I can't find the information in the advanced display settings or display adapter properties), but I'm fairly sure the laptop screen uses the Intel. I've tried changing the Nvidia to be the perfered graphics card for blender in every spot I can find, including windows settings and the Nvidia control panel (OpenGL rendering GPU specifically, but also any spot it would allow me to prefer Nvidia). I also tried unplugging my docking station and therefore my other monitors as well, and Blender opened just fine when I had only my laptop screen. Blender also works when I have only one of my external monitors plugged in to the docking station. Also, when rightclicking on blender as illustrated in the other tab I don't get the "Render OpenGL on" menu option. Not sure why.

Thanks for information. I think it is quite safe to assume this is same problem as with #62651.

It should be possible to configure Blender to use desired GPU, you will have to find and check solution yourself, because your system may need specific configuration.
You can try to look or ask for help in one of the community websites: https://www.blender.org/community/

Thanks for information. I think it is quite safe to assume this is same problem as with #62651. It should be possible to configure Blender to use desired GPU, you will have to find and check solution yourself, because your system may need specific configuration. You can try to look or ask for help in one of the community websites: https://www.blender.org/community/

Closed as duplicate of #62651

Closed as duplicate of #62651
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Reference: blender/blender#82410
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